Ubisoft connect problems

[xXtitanFredXx]

I have been having a problem with ubisoft connect for several days, from the game menu I click on ubisoft connect but it doesn't work!! multiplayer and training camp work fine.
when I click on Ubisoft connect it emits the sound but the page of it does not open.

[Ubi_TheBerry]

Originally posted by xXtitanFredXx:

I have been having a problem with ubisoft connect for several days, from the game menu I click on ubisoft connect but it doesn't work!! multiplayer and training camp work fine.
when I click on Ubisoft connect it emits the sound but the page of it does not open.

Hey there,

Thanks for reaching out!

Just to understand - the issue is the overlay doesn't open when you click Ubisoft Connect in the main menu?

Does it also not open when using Shift + F2?

Could you please try toggling the overlay off / on[ubi.li] to see if this helps?

Otherwise, please could you reinstall the latest version of Ubisoft Connect[ubi.li]?

Let us know how you get on!

- Ubisoft Support

[xXtitanFredXx]

Hi, yes when I click on ubisoft connect the overlay does not start, not even pressing shift+F2

[bRKN]

Originally posted by xXtitanFredXx:

Hi, yes when I click on ubisoft connect the overlay does not start, not even pressing shift+F2

reinstall uplay it'll fix, chromium problems be like xD

[xXtitanFredXx]

I already tried, but it didn't work

[Ubi_TheBerry]

Originally posted by xXtitanFredXx:

I already tried, but it didn't work

May we please know what OS you're using xXtitanFredXx?

And do you have any other overlays running such as Discord, Overwolf, Afterburner, etc?

- Ubisoft Support

[xXtitanFredXx]

windows 10, and i have discord open

[Ubi_TheBerry]

Originally posted by xXtitanFredXx:

windows 10, and i have discord open

Could you please try disabling the Discord Overlay to see if this helps at all?

You can do this in Discord > Settings > Game Overlay > Untick 'Enable in-game Overlay'.

Thank you!

- Ubisoft Support