R6 problema de conexion

[La Bestia de Calchín elmasgroso]

Hace unos meses contraté un nuevo internet de 100 megas el cual me permitia descargar cosas rapidisimo y jugar a 20-30ms, pero luego de unos meses el internet empezó a andar mal y ahora en todo tengo alrededor de 140 de ping pero sigo descargando cosas rapidisimo, hice speed test y tengo 100mb de bajada y 25 de subida, aparte de 4 de ping, pero cuando me meto a cualquier cosa me va mal el ping, me meti a rainbow y me fije que decia que estoy conectado al este de estados unidos, cuando quise ir a cambiar la configuracion de la region ya lo tenia en brasil, asi que probe ponerlo en default, y cuando me meto a el juego sigue diciendo lo mismo, es realmente raro, ademas como extra si en discord tengo de region brasil tengo 140ms, pero si lo pongo en estados unidos va a 150, bastante raro la verdad, si alguno sabe alguna solucion digame porfavor

[Ubi_TheBerry]

Hey there!

Support do check in on these forums, however support is only available in English.

If you're able to translate your message we'd love to help how we can.

Alternatively, you can open a ticket through or Support Site[ubi.li] and an agent will get back to you in your preferred language.

Thank you!

- Ubisoft Support

[La Bestia de Calchín elmasgroso]

Messaggio originale di Ubi_TheBerry:

Hey there!

Support do check in on these forums, however support is only available in English.

If you're able to translate your message we'd love to help how we can.

Alternatively, you can open a ticket through or Support Site[ubi.li] and an agent will get back to you in your preferred language.

Thank you!

- Ubisoft Support

A few months ago i just buy a new internet of 100mb, the one was pretty good, i was playing at 30ms or 20 and downloading at 10 or 12 mb/s, the problem is that some day it just started to work bad, but only in games, i still can download at 12mb/s but i have 140ms in every game or possible thing, discord, rocket league, etc. I made a speedtest to see how it was going and i have 100mb of download and 25 of upload. Recently i was in rainbow and i see that i have 140 ms and the server in what i am is EEUU east, the problem is that i am from Argentina, in southamerica so i tried to change the region in documents/my games/Rainbow Six Siege and in the game settings say that i am in brazil region, but when i enter the game says EEUU and if i want to play a match it sends me to the matches in EEUU. Sorry for my bad english, anyone know how to fix this?

[rlg]

конектион пишеться conection

[UbiKarl]

Hey elmasgrosocapo,

Thank you for your response there!

I can confirm that this issue has been brought up to our game team, and therefore in order to assist us in further investigation, could you possibly do the following:

1. Visit our Support website
2. Login to your account and select 'Contact Customer Support'
3. Once redirected, fill out information regarding the issue, by also including the:
- ISP
- What Data Centre you should be playing on VS where you are playing on

Should you have any questions, let us know!

- Ubisoft Support