Tom Clancy's Rainbow Six Siege

Tom Clancy's Rainbow Six Siege

Starting game
When I start the game and it's says it will bind to this email i click continue it then says there was a problem authenticating the ownership of this product. I played siege before
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Showing 1-3 of 3 comments
Ubi-Vinci  [developer] Aug 29, 2024 @ 6:30am 
Hey Naesce mikica,

Sorry to hear it.
This message means the Ubisoft account that is currently linked to your Steam account does not have the game you're trying to launch activated on it. You must have linked it to a different Ubisoft account at some point.
You will need to re-link the original account where the game was activated in the first place.

If you cannot access that original account for any reason, you will need to submit a support ticket to our email support and ask for assistance - https://ubi.li/ss9Wu
This is the original account i played on it i am already talking with the support
Ubi-WheelyDuck  [developer] Sep 4, 2024 @ 7:00am 
Originally posted by Naesce mikica:
This is the original account i played on it i am already talking with the support
Hey there,

Thank you for your update and for confirming this. While you are awaiting for a response in a case can I check that you have Ubisoft Connect launched and are logged into the same Ubisoft account as before not just the same Steam account?

Many thanks
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Showing 1-3 of 3 comments
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Date Posted: Aug 29, 2024 @ 12:29am
Posts: 3