high usage of cpu by ubisoft connect

[Doge May Cry]

ubisoft connect uses 50% of the cpu and after two or three rounds game crashes any solution ?

[noob]

same idk why

[smurad42]

there is a solution but its cost ur overlay .just turn off in game overlay in ubisoft settings. at least u can play now .I am hoping ubi will patch this

[egs]

це стара відома проблема.

[Gossenprinz]

same for me. what a waste of ressources

[Doge May Cry]

Originally posted by smurad42:

there is a solution but its cost ur overlay .just turn off in game overlay in ubisoft settings. at least u can play now .I am hoping ubi will patch this

This worked for me thanks .

[Cardboard-Nose]

Bad performance issues since Mar7

Me and my friends are experiencing severe performance issues today. On my machine, framerates have dropped from 60+ to 30-40, and for some of us, the game freezes randomly, needing a complete restart. All without having changed graphics settings.
Is anyone else experiencing this currently?

[Piti pal Peta]

I do experience the same issue, it also says that ubisoft connect drains almost 100% of my CPU usage. Been dealing with this for a week already and couldn't find why.

[Ubi_TheBerry]

Hey there guys,

Thanks for reaching out to us and reporting this!

May we please know;
- Your PC specs (GPU, CPU, RAM, Laptop / Desktop)
- Does this happen in both DirectX and Vulkan?

And if you haven't done so since encountering these drops, could you please also make sure that you give the steps[support.ubisoft.com] in our troubleshooting guide a try and let us know if there's any changes.

Thank you!

- Ubisoft Support

[Forget about It]

Severe Stuttering problem and FPS drops issue in ranked matches (Vulkan version)

The FPS drops to 45-50 and becomes totally unplayable. I have been facing this problem for couple days in ranked matches (I only played ranked last couple days) but today I played an unranked match first without any kind of issues but after that I went into a ranked match and the problem started. This problem starts right in the first round after a minute or two.
I always have to restart the game and the problem is gone then. I am aware of the issue of this same kind other people been facing after their server went down, was wondering if it was solved and if I'm the only one still facing it.

[4Mori]

don't open Ubisoft connect overlay in game.. is bugged

[Forget about It]

Originally posted by I4Mori:

don't open Ubisoft connect overlay in game.. is bugged

I opened the overlay. Thanks, I'll try it out, see if it solves it

[Cardboard-Nose]

Hi and thanks for your response!
I am running on a GTX970, 8GB System RAM, and I will need to look up my exact CPU (it's an Intel i5 from 2019).
In the meantime I might have narrowed down the possible source: When I'm playing solo (training ground, situations...) the game runs fine as before at 60+ fps. But as soon as I join a squad, performamce suffers enormously. Ubisoft Connect then takes up ~40-50% of my CPU, compared to ~10% when playing solo. Re-installing Ubisoft connect hasn't resolved the issue, and setting the graphics to very low isn't helping much (and is very frustrating since the game ran fine at very high settings before). Are there currently known issues with Ubisoft Connect?

[Gossenprinz]

to clarify: dont open it means deavtivate it completely ingame

[nullpo]

If you use weak GPU like the old 940mx vulkan actually decrease performance so stick with directx

[Ubi_TheBerry]

Originally posted by Cardboard-Nose:

Hi and thanks for your response!
I am running on a GTX970, 8GB System RAM, and I will need to look up my exact CPU (it's an Intel i5 from 2019).
In the meantime I might have narrowed down the possible source: When I'm playing solo (training ground, situations...) the game runs fine as before at 60+ fps. But as soon as I join a squad, performamce suffers enormously. Ubisoft Connect then takes up ~40-50% of my CPU, compared to ~10% when playing solo. Re-installing Ubisoft connect hasn't resolved the issue, and setting the graphics to very low isn't helping much (and is very frustrating since the game ran fine at very high settings before). Are there currently known issues with Ubisoft Connect?

Thanks for getting back to us Cardboard-Nose!

We've had some players noting high CPU usage with Ubisoft Connect, but we're still in the process of investigating these.

Some players note the high CPU usage and performance drops only begin after opening the Ubisoft Connect overlay in-game - does this also apply to you (after having accepted / invited friends to play squad games for instance)?

- Ubisoft Support