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Sorry to hear it you cannot add a phone number to your Ubisoft account.
Please try a different number, make sure you test a different mobile service operator too.
We cannot add it for you, sadly.
This action can only be completed on the end-user side.
hey The problem is not with the phone number. When we type the code from the email in the 2nd step, it gives an error, so we cannot proceed to the 3rd step, the phone number step.