Tom Clancy's Rainbow Six Siege

Tom Clancy's Rainbow Six Siege

AI_Princess Apr 19, 2020 @ 7:20am
Error Code 10-0x0000000
Dont know what happened to SEA/EA server all of a sudden, Problems that im facing...
1. Uplay not logging in
2. Uplay logs in, but everything is slow & doesnt show any challenges, achievements etc.
3. R6S not logging into servers, sometimes it takes me to the MENU but when i search for any MATCH or anything it throws me to Offline-Connecting status.

Now all of a sudden, getting this error code 10-0x0000000 something like this, it takes me to the menu but my level is reset & no operators unlocked.


N.B : Before anyone says about my ISP, lemme say this, ive one of the best ISP in my country & its only siege & uplay that causing this problem. Other games works like they should.

I really love SIEGE & it sucks that i cant play. I would love to see this issue FIXED, thanks.
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Showing 1-15 of 24 comments
Van Feb 11, 2021 @ 6:53am 
Hi, I have the same error, how could I solve it?
AI_Princess Feb 11, 2021 @ 9:36pm 
Originally posted by NIKU:
Hi, I have the same error, how could I solve it?
just do port forwarding. Look at their FAQ on it. It worked for me.
76561198868205544 Feb 12, 2021 @ 1:01pm 
Hey!

As advised by ANAアナ connectivity troubleshooting including Port Forwarding can help with these sorts of issues. You can find the FAQ for this here:

{LINK REMOVED}

Should the issue persist for you NIKU please let us know and we will investigate further with you.

Thank you.

- Ubisoft Support
oLdY Feb 12, 2021 @ 1:18pm 
I can play only with VPN....
oLdY Feb 12, 2021 @ 1:19pm 
Originally posted by UbiViral:
Hey!

As advised by ANAアナ connectivity troubleshooting including Port Forwarding can help with these sorts of issues. You can find the FAQ for this here:

https://support.ubisoft.com/en-Gb/Article/000078839/

Should the issue persist for you NIKU please let us know and we will investigate further with you.

Thank you.

- Ubisoft Support
it's doesn't work at all
oLdY Feb 13, 2021 @ 10:06am 
Any answers UBI?
Ubi_TheBerry  [developer] Feb 24, 2021 @ 1:13pm 
Originally posted by oLdY:
I can play only with VPN....

Hello there,

Sorry for the delay in getting back to you.

If you're only able to play via VPN, have you attempted any of the further steps in the guide such as resetting your host files?[ubi.li]

If you are still unable to connect after attempting all of the steps in our guide, please contact us directly via our Support Site[ubi.li] or you can also reach us on Facebook[ubi.li] and Twitter[ubi.li] with images of your Port Forwarding settings.

We'd be more than happy to take a closer look, thank you!

- Ubisoft Support

oLdY Feb 25, 2021 @ 3:51am 
Originally posted by Ubi_TheBerry:
Originally posted by oLdY:
I can play only with VPN....

Hello there,

Sorry for the delay in getting back to you.

If you're only able to play via VPN, have you attempted any of the further steps in the guide such as resetting your host files?[ubi.li]

If you are still unable to connect after attempting all of the steps in our guide, please contact us directly via our Support Site[ubi.li] or you can also reach us on Facebook[ubi.li] and Twitter[ubi.li] with images of your Port Forwarding settings.

We'd be more than happy to take a closer look, thank you!

- Ubisoft Support
All done but nothing helps to me... and my friend have same errors too...
Ubi_TheBerry  [developer] Feb 25, 2021 @ 6:17pm 
Originally posted by oLdY:
Originally posted by Ubi_TheBerry:

Hello there,

Sorry for the delay in getting back to you.

If you're only able to play via VPN, have you attempted any of the further steps in the guide such as resetting your host files?[ubi.li]

If you are still unable to connect after attempting all of the steps in our guide, please contact us directly via our Support Site[ubi.li] or you can also reach us on Facebook[ubi.li] and Twitter[ubi.li] with images of your Port Forwarding settings.

We'd be more than happy to take a closer look, thank you!

- Ubisoft Support
All done but nothing helps to me... and my friend have same errors too...

Hey oLdY,

I'm sorry to hear our troubleshooting steps haven't been able to resolve this for you!

For us to be able to better assist and take a closer look, can you please open a case on our Support Site[ubi.li] or you can also reach us on Facebook[ubi.li] and Twitter[ubi.li]

Please attach images of your Port Forwarding settings so we can take a look at those too

Your friend is also very welcome to do the same if troubleshooting didn't help them, we'd be more than happy to take a closer look with them too!

- Ubisoft Support
ihatelife Sep 20, 2021 @ 1:23am 
i got the same 10-0x0000000 and when i searched online it says that the game may be corrupted. You probably need to reinstall the game (Library - Right click r6 - properties - local game files - verify files integrity)

Edit : When i reinstalled my game it gave me a new error (3-0x0001000B) and it said the servers are unreachable so i just thought the servers are down but when i was abt to play t hunt i saw i can queue up for newcomer and casual but i actually couldnt. Also my rank and renown and everything is reset and i have every op? someone help
Last edited by ihatelife; Sep 20, 2021 @ 1:42am
Ubi_TheBerry  [developer] Sep 22, 2021 @ 9:29am 
Originally posted by ihatelife:
i got the same 10-0x0000000 and when i searched online it says that the game may be corrupted. You probably need to reinstall the game (Library - Right click r6 - properties - local game files - verify files integrity)

Edit : When i reinstalled my game it gave me a new error (3-0x0001000B) and it said the servers are unreachable so i just thought the servers are down but when i was abt to play t hunt i saw i can queue up for newcomer and casual but i actually couldnt. Also my rank and renown and everything is reset and i have every op? someone help

Hey there,

Sorry to hear you've been having issues connecting!

3-0x0001000B is a very common code when your home network and the game's servers aren't able to connect properly.

Could you please be sure to give all the steps in our connectivity troubleshooting guide[www.ubisoft.com] a try, as these should help get you back up and running.

Should you continue to have issues after completing all of the listed steps, please contact us directly via our Support Site[ubi.li] ,Facebook[ubi.li] or Twitter[ubi.li] so we can assist further.

Thank you!

- Ubisoft Support
Cyborgx02 Jul 20, 2022 @ 9:11am 
Originally posted by ANAアナ:
Dont know what happened to SEA/EA server all of a sudden, Problems that I'm facing...
1. Uplay not logging in
2. Uplay logs in, but everything is slow & doesn't show any challenges, achievements, etc.
3. R6S not logging into servers, sometimes it takes me to the MENU but when i search for any MATCH or anything it throws me to Offline-Connecting status.

Now all of a sudden, getting this error code 10-0x0000000 something like this, it takes me to the menu but my level is reset & no operators unlocked.


N.B : Before anyone says about my ISP, lemme say this, ive one of the best ISP in my country & its only siege & uplay that causing this problem. Other games works like they should.

I really love SIEGE & it sucks that i cant play. I would love to see this issue FIXED, thanks.

first of all can i use some really bad words to ubisoft? its a problem from their end these son of beautiful things want u to activate 2 fa but u know u did it before here's the main thing their 2 cents server dont even store the data or somehow corrupts it . so you need to remove your phone and 2fa mail and again re activate whole thing. thank me later
Last edited by Cyborgx02; Jul 20, 2022 @ 9:12am
Yoosung Nov 11, 2022 @ 11:11am 
Originally posted by UbiViral:
Hey!

As advised by ANAアナ connectivity troubleshooting including Port Forwarding can help with these sorts of issues. You can find the FAQ for this here:

https://support.ubisoft.com/en-Gb/Article/000078839/

Should the issue persist for you NIKU please let us know and we will investigate further with you.

Thank you.

- Ubisoft Support

Port forwarding helped. thanks
76561198885856812 Nov 12, 2022 @ 1:41am 
Originally posted by Yoosung:
Originally posted by UbiViral:
Hey!

As advised by ANAアナ connectivity troubleshooting including Port Forwarding can help with these sorts of issues. You can find the FAQ for this here:

{LINK REMOVED}

Should the issue persist for you NIKU please let us know and we will investigate further with you.

Thank you.

- Ubisoft Support

Port forwarding helped. thanks

Hello Yoosung,

Thank you for sharing this!

I'm glad that the issue has been resolved for you.

Happy gaming and if you have any additional questions, please let us know.

- Ubisoft Support
Messi's Ass Cheeks Nov 13, 2022 @ 10:25am 
after reading whole conversation
im still having some issues
about 10x......... problem
can not log in
is this ubisoft problem or mine?
plz help
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Date Posted: Apr 19, 2020 @ 7:20am
Posts: 24