Tom Clancy's Rainbow Six Siege

Tom Clancy's Rainbow Six Siege

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Game crashing midgame in ranked/normal
anyone else got the problem that the game crashes midgame in ranked and normal only ? got a few penalties in ranked cause of this (and cause of the long a55 restart times).
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Showing 1-7 of 7 comments
Ubi-WheelyDuck  [developer] May 29, 2024 @ 10:12am 
Hey there,

Sorry to hear that you have been having trouble with crashes in the middle of games. While we are not able to remove any temporary bans I am eager to get to the bottom of what is causing the crashes.

If this is persisting then I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game.

Any trouble, just let us know.

- Ubisoft Support
Past two weeks my game keeps crashing mid match. I'm honestly about done attempting to play there are other games that don't crash
(WTH) Flash_AUT May 29, 2024 @ 1:58pm 
yeah its ridiculous, just in a game last round and game kicks me out again im done with this game
Ubi-Keo  [developer] May 30, 2024 @ 3:08am 
Hi,

I'm sorry to hear you are experiencing this issue. Can you please ensure you have gone through the PC troubleshooting in the link above. However if you have and the issue persists I would recommend trying each of the following:

- Ensure your game is running on a dedicated GPU rather than an integrated GPU - https://ubi.li/q0hCX
- Clear Ubisoft Connect cache - https://ubi.li/uNKwr
- Add the game to the white list of your anti virus software
- Launch the game in Windows compatibility mode if you are using Windows 11 - https://ubi.li/h0VCZ
- Perform a SFC scan - https://ubi.li/gCxN0 (Win 10 & Below) https://ubi.li/OYBuj (Windows 10 & 11)
- Unplug non-essential peripherals (extra monitors, controllers, VR equipment, etc.)
- Reinstall the support software - https://ubi.li/s9Zj3
- Uninstall the game and Ubisoft Connect, then reinstall them on the same drive as your OS - https://ubi.li/cf8hs

If those steps do not help could you please confirm your PC specifications.

- Ubisoft Support
Originally posted by Ubi-Keo:
Hi,

I'm sorry to hear you are experiencing this issue. Can you please ensure you have gone through the PC troubleshooting in the link above. However if you have and the issue persists I would recommend trying each of the following:

- Ensure your game is running on a dedicated GPU rather than an integrated GPU - https://ubi.li/q0hCX
- Clear Ubisoft Connect cache - https://ubi.li/uNKwr
- Add the game to the white list of your anti virus software
- Launch the game in Windows compatibility mode if you are using Windows 11 - https://ubi.li/h0VCZ
- Perform a SFC scan - https://ubi.li/gCxN0 (Win 10 & Below) https://ubi.li/OYBuj (Windows 10 & 11)
- Unplug non-essential peripherals (extra monitors, controllers, VR equipment, etc.)
- Reinstall the support software - https://ubi.li/s9Zj3
- Uninstall the game and Ubisoft Connect, then reinstall them on the same drive as your OS - https://ubi.li/cf8hs

If those steps do not help could you please confirm your PC specifications.

- Ubisoft Support
So glad your blaming my hardware when most of us have to troubleshoot games to get them to work. Perhaps it's time to not play ubisoft games
Vash Jun 3, 2024 @ 12:37pm 
First the unsolvable freezing/lagging error and now this unsolvable crashing, I'm honestly about to leave this game once and for all.
Ubi-Keo  [developer] Jun 6, 2024 @ 7:12am 
I would recommend running through the troubleshooting to see if that helps. However, if the issue persists then please check the issue in the link below that was reported on the R6Fix website:

https://r6fix.ubi.com/projects/RAINBOW6-SIEGE-LIVE/issues/LIVE-60215

Other players have reported that the game is crashing for them, I would advise to contribute to that post and follow the steps provided to create a support case and attach your system files.

- Ubisoft Support
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Date Posted: May 28, 2024 @ 10:28am
Posts: 7