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Sorry to hear that you have been having trouble with crashes in the middle of games. While we are not able to remove any temporary bans I am eager to get to the bottom of what is causing the crashes.
If this is persisting then I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game.
Any trouble, just let us know.
- Ubisoft Support
I'm sorry to hear you are experiencing this issue. Can you please ensure you have gone through the PC troubleshooting in the link above. However if you have and the issue persists I would recommend trying each of the following:
- Ensure your game is running on a dedicated GPU rather than an integrated GPU - https://ubi.li/q0hCX
- Clear Ubisoft Connect cache - https://ubi.li/uNKwr
- Add the game to the white list of your anti virus software
- Launch the game in Windows compatibility mode if you are using Windows 11 - https://ubi.li/h0VCZ
- Perform a SFC scan - https://ubi.li/gCxN0 (Win 10 & Below) https://ubi.li/OYBuj (Windows 10 & 11)
- Unplug non-essential peripherals (extra monitors, controllers, VR equipment, etc.)
- Reinstall the support software - https://ubi.li/s9Zj3
- Uninstall the game and Ubisoft Connect, then reinstall them on the same drive as your OS - https://ubi.li/cf8hs
If those steps do not help could you please confirm your PC specifications.
- Ubisoft Support
https://r6fix.ubi.com/projects/RAINBOW6-SIEGE-LIVE/issues/LIVE-60215
Other players have reported that the game is crashing for them, I would advise to contribute to that post and follow the steps provided to create a support case and attach your system files.
- Ubisoft Support