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- Ubisoft Support
"YOUR CASE HAS BEEN SUBMITTED
PLEASE USE THE FOLLOWING REFERENCE NUMBER 10851729."
I've manually reactivated the skin on your account.
Can you let us know if it is still unavailable.
Please note, if you are currently logged in to the game/Uplay, I would advise exiting the game and Uplay completely, then relaunching.
- Ubisoft Support
Can you upload screenshots to your case showing the skin is still unavailable to you in-game.
- Ubisoft Support
So thank you for help =)