Tom Clancy's Rainbow Six Siege

Tom Clancy's Rainbow Six Siege

Nigel Feb 18, 2020 @ 10:04am
Road to SI weapon skin
Where is it? I get it during the event and now its disappeared :lunar2020thinkingtiger:

It was Club reward.
Last edited by Nigel; Feb 18, 2020 @ 2:24pm
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Showing 1-7 of 7 comments
Nigel Feb 18, 2020 @ 11:04am 
Anyone?..
UbiGinge  [developer] Feb 19, 2020 @ 12:53am 
So I can look into this, can you please set up a case on our support site[support.ubisoft.com] and then let me know the case number here as a reply to this thread :)

- Ubisoft Support
Nigel Feb 19, 2020 @ 2:14am 
Originally posted by UbiGinge:
So I can look into this, can you please set up a case on our support site[support.ubisoft.com] and then let me know the case number here as a reply to this thread :)

- Ubisoft Support
So, here is case number:
"YOUR CASE HAS BEEN SUBMITTED
PLEASE USE THE FOLLOWING REFERENCE NUMBER 10851729."
UbiGinge  [developer] Feb 19, 2020 @ 3:47am 
Thanks for that Nigel.
I've manually reactivated the skin on your account.
Can you let us know if it is still unavailable.

Please note, if you are currently logged in to the game/Uplay, I would advise exiting the game and Uplay completely, then relaunching.

- Ubisoft Support
Nigel Feb 19, 2020 @ 10:30am 
Originally posted by UbiGinge:
Thanks for that Nigel.
I've manually reactivated the skin on your account.
Can you let us know if it is still unavailable.

Please note, if you are currently logged in to the game/Uplay, I would advise exiting the game and Uplay completely, then relaunching.

- Ubisoft Support
I'd tried relogin and relaunching Uplay, but it's still unavailable :steamsad:
UbiGinge  [developer] Feb 21, 2020 @ 4:21am 
I'm sorry to see that Nigel :(
Can you upload screenshots to your case showing the skin is still unavailable to you in-game.

- Ubisoft Support
Nigel Feb 21, 2020 @ 5:26am 
Originally posted by UbiGinge:
I'm sorry to see that Nigel :(
Can you upload screenshots to your case showing the skin is still unavailable to you in-game.

- Ubisoft Support
Entered the game to take a screenshot, but skin is available now. I don't know how, but now i see it.
So thank you for help =)
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Date Posted: Feb 18, 2020 @ 10:04am
Posts: 7