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Sorry to hear that you have been having trouble playing the game.
If this is persisting then I would recommend to complete the steps in our connection troubleshooting guide[www.ubisoft.com] in full to configure your network for the game.
Any trouble, just let us know.
- Ubisoft Support
Hello! I haven't been able to log in to Ubisoft Connect for a week now! It spins "Initializing" for a long time, and then shows "Loss of Connection. The Ubisoft service is not available now. Please try again later." Considered all ALREADY proposed solutions to this problem (Delete - download again, update, run as administrator, etc.) and did not work. I resorted to guides on Youtube and even with their help it did not work out. Very saddened by this situation. Please solve the problem. I just want to play my favorite game.
Hey there,
I'm sorry to hear that the issue still persists for you. Ubisoft Connect is experiencing some intermittent degradation at this time.
As soon as more information becomes available, an update should be posted publicly.
- Ubisoft Support