Tom Clancy's Rainbow Six Siege

Tom Clancy's Rainbow Six Siege

Dr. Cool 2023년 2월 9일 오후 7시 52분
Packet loss makes the game literally unplayable
I literally cannot do anything about my packet loss. I don't get any kind of internet connection issues with any other game except for this one. 7 years and they still can't fix basic problems with the game?
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전체 댓글 49개 중 31~45개 표시 중
76561199478578449 2023년 3월 22일 오전 5시 34분 
Tahllinavian님이 먼저 게시:
Ubi_TheBerry님이 먼저 게시:

Hey Tahllinavian,

Apologies for the delay, please do let us know how you're getting on though!

- Ubisoft Support
I'm back....and so are my problems. The game has been running smoothly for a few months now until a few days ago and the same problem has returned. I assumed pot forwading worked, but nope the very same jitter has reared its ugly head, game is unplayable again.

Hey there, welcome back.

It seems another issue related to your original ping issue has appeared. However, its possible from a few reports that the issue, is not related to the usual connectivity issues.

We did have a patch go live yesterday (21.03.2023). If anyone is still encountering the issue, please provide the following:

- Video showing the issue
- Determine whether when the ping spikes, it also causes any hardware usage to spike in tandem

- Ubisoft Support
Tahllinavian 2023년 3월 22일 오후 1시 29분 
Ubi-Nova님이 먼저 게시:
Tahllinavian님이 먼저 게시:
I'm back....and so are my problems. The game has been running smoothly for a few months now until a few days ago and the same problem has returned. I assumed pot forwading worked, but nope the very same jitter has reared its ugly head, game is unplayable again.

Hey there, welcome back.

It seems another issue related to your original ping issue has appeared. However, its possible from a few reports that the issue, is not related to the usual connectivity issues.

We did have a patch go live yesterday (21.03.2023). If anyone is still encountering the issue, please provide the following:

- Video showing the issue
- Determine whether when the ping spikes, it also causes any hardware usage to spike in tandem

- Ubisoft Support
Next time I play I'll start recording, its a problem that can be inconsistent, I can go entire matches without issue, then it will appear a few matches later or can happen on the first match of the day. Is a video attachable here or do I have to post a link ?
Ubi-Pegasus  [개발자] 2023년 3월 27일 오전 6시 42분 
Tahllinavian님이 먼저 게시:
Ubi-Nova님이 먼저 게시:

Hey there, welcome back.

It seems another issue related to your original ping issue has appeared. However, its possible from a few reports that the issue, is not related to the usual connectivity issues.

We did have a patch go live yesterday (21.03.2023). If anyone is still encountering the issue, please provide the following:

- Video showing the issue
- Determine whether when the ping spikes, it also causes any hardware usage to spike in tandem

- Ubisoft Support
Next time I play I'll start recording, its a problem that can be inconsistent, I can go entire matches without issue, then it will appear a few matches later or can happen on the first match of the day. Is a video attachable here or do I have to post a link ?

Hi Tahllinavian

I appreciate you taking the time to do a recording when you can.

The best way to share the video would be to provide us with a link here in the forums. Feel free to upload it to a file sharing site of your choice or something like YouTube or Vimeo, so we can pass this on.

Thanks in advance!

- Ubisoft Support
~|KERGOR|~ 2023년 7월 27일 오전 11시 59분 
Tahllinavian님이 먼저 게시:
Ubi-Nova님이 먼저 게시:

Hey there, welcome back.

It seems another issue related to your original ping issue has appeared. However, its possible from a few reports that the issue, is not related to the usual connectivity issues.

We did have a patch go live yesterday (21.03.2023). If anyone is still encountering the issue, please provide the following:

- Video showing the issue
- Determine whether when the ping spikes, it also causes any hardware usage to spike in tandem

- Ubisoft Support
Next time I play I'll start recording, its a problem that can be inconsistent, I can go entire matches without issue, then it will appear a few matches later or can happen on the first match of the day. Is a video attachable here or do I have to post a link ?
HI, did you manage to fix the problem?
Tahllinavian 2023년 7월 28일 오전 11시 53분 
~|KERGOR|~님이 먼저 게시:
Tahllinavian님이 먼저 게시:
Next time I play I'll start recording, its a problem that can be inconsistent, I can go entire matches without issue, then it will appear a few matches later or can happen on the first match of the day. Is a video attachable here or do I have to post a link ?
HI, did you manage to fix the problem?

To be frank, no. I never did log in to the game after this or record any footage, I gave up trying to fix this issue and stopped playing the game after this post and haven't played it again since. Its incredibly frustrating and demotivating in a competitive game, to finally start to improve and climb the ranked ladder, only to be thwarted by network issues, its why I couldn't be asked to hop in again.

The problem is so sporadic and difficult to pinpoint, that literally anything could be the problem, with seemingly no way to narrow it down. Its especially difficult, because what looks like common lag issues, that are usually associated with these problems and usually remedied by commonly recited fixes, look very similar to the problems I am having. So other players could be having similar looking and feeling problems, but the causes of those problems are entirely different and not related to my issues whatsoever.

The one thing I know, is that the issues don't seem to be directly on my end. Its not my network or internet or hardware specifically, this is the only online game I have ever played that has such terrible packet loss issues.

It's very likely a specific combination of factors on Ubisoft's end and mine. I have stated this before but I can go a week without issue, thinking the problem is fixed and then a week later I have game breaking freezing and stutters every match I play .

However seeing as how even now months later, this issue still seems to be widespread enough that this thread is still being referred to by players and devs alike, shows me that the problems are on Ubi's end and still ongoing.

At this point, I don't care anymore, but now I feel almost obliged now to dig up more info on this issue, not for myself anymore but to help other players. I don't know if it will do any good, but I will play the game again this week to gather footage, who knows if the issue will show itself.
~|KERGOR|~ 2023년 7월 28일 오후 1시 50분 
I'm almost certain that this issue is on Ubisoft's end because many people around the world have this problem. In my opinion, players are not able to fix the problem because there are not any problems with internet or hardware. I also tried to do something but it didn't help.

So I think I won't play this game normally because I have such lags every time I play.
Nevertheless, best wishes.
Tahllinavian 2023년 7월 28일 오후 9시 33분 
~|KERGOR|~님이 먼저 게시:
I'm almost certain that this issue is on Ubisoft's end because many people around the world have this problem. In my opinion, players are not able to fix the problem because there are not any problems with internet or hardware. I also tried to do something but it didn't help.

So I think I won't play this game normally because I have such lags every time I play.
Nevertheless, best wishes.

Yep, by the way I did in fact gather some footage of gameplay today where the packet loss, happened right on schedule on the second ranked match I played. I'm in the process of rendering the video right now inf act. I'll upload it to YouTube as soon as its done, then link it here, I don't know much good it will do, but at least other people can get an example of what these issues look like.

Edit: The video has finished rendering and has been uploaded to Youtube
Link: https://youtu.be/2-5rFXCpZHg
Tahllinavian 님이 마지막으로 수정; 2023년 7월 28일 오후 10시 07분
Onbdocapeta 2023년 9월 3일 오전 10시 55분 
Tahllinavian님이 먼저 게시:
~|KERGOR|~님이 먼저 게시:
I'm almost certain that this issue is on Ubisoft's end because many people around the world have this problem. In my opinion, players are not able to fix the problem because there are not any problems with internet or hardware. I also tried to do something but it didn't help.

So I think I won't play this game normally because I have such lags every time I play.
Nevertheless, best wishes.

Yep, by the way I did in fact gather some footage of gameplay today where the packet loss, happened right on schedule on the second ranked match I played. I'm in the process of rendering the video right now inf act. I'll upload it to YouTube as soon as its done, then link it here, I don't know much good it will do, but at least other people can get an example of what these issues look like.

Edit: The video has finished rendering and has been uploaded to Youtube
Link: https://youtu.be/2-5rFXCpZHg

After watching the video i now know the same thing happnes to me, never on my first match tho, usually starts on the second one or after that. Kinda frustating, i used to love the game and played it all the time on my ps4 and after watching so many jynxzi clips i decided to buy it on my pc and to have this packet loss issues really makes me sad. With this whole thread I at least know the problem is not on my end, but on Ubi's, so thank you Tahllinavian. And I'm not even on US servers, so it really is a worldwide problem.
I am "luckier" then you, i guess, since I dont get any stuttering on my first match, I can just play 1, restart the game and play another, tho it is still annoying as hell.
Onbdocapeta 님이 마지막으로 수정; 2023년 9월 3일 오전 10시 55분
Tahllinavian 2023년 9월 19일 오전 3시 33분 
Onbdocapeta님이 먼저 게시:
Tahllinavian님이 먼저 게시:

Yep, by the way I did in fact gather some footage of gameplay today where the packet loss, happened right on schedule on the second ranked match I played. I'm in the process of rendering the video right now inf act. I'll upload it to YouTube as soon as its done, then link it here, I don't know much good it will do, but at least other people can get an example of what these issues look like.

Edit: The video has finished rendering and has been uploaded to Youtube
Link: https://youtu.be/2-5rFXCpZHg

After watching the video i now know the same thing happnes to me, never on my first match tho, usually starts on the second one or after that. Kinda frustating, i used to love the game and played it all the time on my ps4 and after watching so many jynxzi clips i decided to buy it on my pc and to have this packet loss issues really makes me sad. With this whole thread I at least know the problem is not on my end, but on Ubi's, so thank you Tahllinavian. And I'm not even on US servers, so it really is a worldwide problem.
I am "luckier" then you, i guess, since I dont get any stuttering on my first match, I can just play 1, restart the game and play another, tho it is still annoying as hell.

happy my problems could be of some use to someone, but yes, I outright quit the game it's forever unplayable to me, as it stands. I was starting to finally get good too, I was almost out of bronze, such a shame.
Diddy 2023년 9월 21일 오후 12시 55분 
Tahllinavian님이 먼저 게시:
Onbdocapeta님이 먼저 게시:

After watching the video i now know the same thing happnes to me, never on my first match tho, usually starts on the second one or after that. Kinda frustating, i used to love the game and played it all the time on my ps4 and after watching so many jynxzi clips i decided to buy it on my pc and to have this packet loss issues really makes me sad. With this whole thread I at least know the problem is not on my end, but on Ubi's, so thank you Tahllinavian. And I'm not even on US servers, so it really is a worldwide problem.
I am "luckier" then you, i guess, since I dont get any stuttering on my first match, I can just play 1, restart the game and play another, tho it is still annoying as hell.

happy my problems could be of some use to someone, but yes, I outright quit the game it's forever unplayable to me, as it stands. I was starting to finally get good too, I was almost out of bronze, such a shame.

Yeah thanks for testing this all out... you've been spending some serious time on this. I have exactly the same issue as all you guys. For me it also only starts at second game, litteraly unplayable. Reinstalled the game but that didn't work. I have had this game for years but the problem only started occuring since 6 months ago or so. When it first occured just stopped playing the game but then recently wanted to play again, almost Almost made my house level with my ground floor out of frustration. Today I'm going to try one last thing and that is to full reset my pc. Maybe some other filles are interupting the game which seems verry unlikely. I just like this game so much to give it up... hopefully there soon will be a fix but it has been going on for to long so.
Kuesugi 2023년 10월 5일 오후 9시 38분 
Met a similar problem where packet loss shows up in matches every 15 sec.
I just tried verifying the game in steam and it did catch a problem: a file corrupted so it re-downloaded it. Let me test if that helps fix the issue.
Kuesugi 2023년 10월 5일 오후 9시 41분 
Nope it did not fix it.
TheSpacePope 2023년 10월 7일 오후 4시 47분 
Ubi-Cintre님이 먼저 게시:
Hey Tahllinavian, thank you for taking the time to explain your situation in details and provide more context and explaining everything that you have done so far.

If you haven't already, I would advise you to follow all the steps from both our General PC and Connectivity troubleshooting guides :
- https://ubi.li/VNjtw
- https://ubi.li/oJgJk

These will make sure that everything is in order on your side.

- Ubisoft Support
Oh go ♥♥♥♥ yourself, as if we haven't looked up the most basic easy to find guides already. It's a problem on your end, and you know it. Are you really that scared to admit everyone working on your dev team is a tallentless hack payed to drive this game into the ground?
Tahllinavian 2023년 10월 8일 오전 3시 31분 
Kuesugi님이 먼저 게시:
Nope it did not fix it.
That's one of the first things I tried looool, of course it wouldn't work, its a network issue and not a hardware or software one in terms of your PC.
Tahllinavian 님이 마지막으로 수정; 2023년 10월 8일 오전 3시 32분
iLL357 2024년 1월 6일 오후 1시 12분 
As always useless support, majority of people reporting the same issue and they pretend it's not there, just give you copy-pasted replies then go back to creating more skins. Amazing
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