cross progression

[SparkyRusty]

was cross progression only avaliable before the new season? cuz its not working for me

[NewGeorgeXCI]

Originally posted by Kung Fu Lou:

was cross progression only avaliable before the new season? cuz its not working for me

my friend also can not connect it but i could but i didnt on 30 November already so i dont know

[Freelancer]

silly question to ask but did you link your accounts on ubisoft?

[SparkyRusty]

Originally posted by Freelancer:

silly question to ask but did you link your accounts on ubisoft?

yes. i linked my xbox account on ubisoft but when i got the game on xbox i had a disk so idk if that makes a differnece

[Jenna Toll]

Having the same problem. wondering if I added the wrong account. nut honestly only have two...

[HaZzY-_-]

ive linked my ps4 acc which has 4 elite skins a couple black ices diamond camo around 170,00 renown and about 2,400 r6 credits to my new pc account since cross progression has been released and it says that i have linked my accounts together but i dont have any of the stuff i had on console

Does it not work or does it just take a few days for all of your stuff to transfer over

[Kanker]

I have a similar problem, whenever I try to launch r6s it says "This will bind the following products to your Ubisoft account" and then gives me an error, anyone also experiencing this?

[☣☣LoOOoLq8☣☣]

MISSING ITEMS - HELP

Hello, since the last update I have 50% missing items such as last Halloween play cards backgrounds and charms for last Halloween, not only that even some skins such as rainbow six extraction skins and some charms and player cards backgrounds from the last OPERATION BRUTAL SWARM y7s3 I contacted but I don't get some answers yet. I never cross-save I only play on steam

[Rayyyy]

cross progression not working

So i have a ps4 account for r6 and i linked it to my steam and it appears "linked ps4 account" but i didnt get any of my stuff (operators, skins, level).

[Ubi_TheBerry]

Hey there guys,

To be able to use cross-progression, you must be signed into the same Ubisoft Account across each platform / have the same Ubisoft Account linked.

If you believe you've linked the wrong accounts or are unable to link your accounts, please contact us directly via our Support Site[ubi.li] , Facebook[ubi.li] or Twitter[ubi.li] so we can assist with this.

If you're receiving an error in Ubisoft Connect after launching saying your product could not be authenticated;

When originally launching / activating a game, it will be bound to the Ubisoft account signed in at the time.

If you then later attempt to launch the game with a different Ubisoft account, this error will appear.

If you're aware of an alternative Ubisoft accounts you may have, please give these a try, as well as verifying the game's files[ubi.li].

If there's no change, please reach out to us via the above links and include the following;
- Any alternative email addresses or usernames you may have used
- A screenshot of the following folder; Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache\ownership

We will be more than happy to take a closer look and help you recover access to your copy of the game.

If you have any other questions, please let us know.

Thank you!

- Ubisoft Support

[Ubi_TheBerry]

Originally posted by ☣☣LoOOoLq8☣☣:

Hello, since the last update I have 50% missing items such as last Halloween play cards backgrounds and charms for last Halloween, not only that even some skins such as rainbow six extraction skins and some charms and player cards backgrounds from the last OPERATION BRUTAL SWARM y7s3 I contacted but I don't get some answers yet. I never cross-save I only play on steam

Hey there,

Thanks for reaching out.

It'd be best for us to look at this via a case, as we'd need to check your account.

I understand you've already opened a case?

If so, due to higher than normal contact volumes, we're unable to respond as fast as we'd otherwise hope, but rest assured, we'll be in touch as soon as we can to look into your missing content!

- Ubisoft Support

[Ubi_TheBerry]

Originally posted by Rayyyy:

So i have a ps4 account for r6 and i linked it to my steam and it appears "linked ps4 account" but i didnt get any of my stuff (operators, skins, level).

Hey there,

Thanks for reaching out - do you have the same Ubisoft account linked to Steam and PSN?

We do have an investigation open already into cross-progression inventories not updating, but please do ensure you have the right account linked too.

If you do have the wrong accounts linked, please could you contact us directly via our Support Site[ubi.li] , Facebook[ubi.li] or Twitter[ubi.li] so we can assist with this?

Thank you!

- Ubisoft Support

[☣☣LoOOoLq8☣☣]

Originally posted by Ubi_TheBerry:

Originally posted by ☣☣LoOOoLq8☣☣:

Hello, since the last update I have 50% missing items such as last Halloween play cards backgrounds and charms for last Halloween, not only that even some skins such as rainbow six extraction skins and some charms and player cards backgrounds from the last OPERATION BRUTAL SWARM y7s3 I contacted but I don't get some answers yet. I never cross-save I only play on steam

Hey there,

Thanks for reaching out.

It'd be best for us to look at this via a case, as we'd need to check your account.

I understand you've already opened a case?

If so, due to higher than normal contact volumes, we're unable to respond as fast as we'd otherwise hope, but rest assured, we'll be in touch as soon as we can to look into your missing content!

- Ubisoft Support

i opened a case - i contacted live chat support and still nothing new please fix it asap

[Ubi_TheBerry]

Originally posted by ☣☣LoOOoLq8☣☣:

Originally posted by Ubi_TheBerry:

Hey there,

Thanks for reaching out.

It'd be best for us to look at this via a case, as we'd need to check your account.

I understand you've already opened a case?

If so, due to higher than normal contact volumes, we're unable to respond as fast as we'd otherwise hope, but rest assured, we'll be in touch as soon as we can to look into your missing content!

- Ubisoft Support

i opened a case - i contacted live chat support and still nothing new please fix it asap

Thanks for this ☣☣LoOOoLq8☣☣.

As above, we're working on getting through everyone's messages, so please be patience and we'll be in touch with you as soon as we can.

Thank you!

- Ubisoft Support

[Ubi_TheBerry]

Originally posted by ☣☣LoOOoLq8☣☣:

Originally posted by Ubi_TheBerry:

Hey there,

Thanks for reaching out.

It'd be best for us to look at this via a case, as we'd need to check your account.

I understand you've already opened a case?

If so, due to higher than normal contact volumes, we're unable to respond as fast as we'd otherwise hope, but rest assured, we'll be in touch as soon as we can to look into your missing content!

- Ubisoft Support

i opened a case - i contacted live chat support and still nothing new please fix it asap

I've deleted your post containing case IDs for privacy and security reasons and kindly ask you refrain from sharing your IDs.

Please refer to my posts above regarding the wait for responses - we will be in touch as soon as we can.

Bumping cases via forums will not result in a faster response as we can doing what we can to respond to all players, each in the same position as yourself.

We apologise for these long waits, but cannot speed this up here.

- Ubisoft Support

[Ubi_TheBerry]

Originally posted by ☣☣LoOOoLq8☣☣:

Originally posted by Ubi_TheBerry:

I've deleted your post containing case IDs for privacy and security reasons and kindly ask you refrain from sharing your IDs.

Please refer to my posts above regarding the wait for responses - we will be in touch as soon as we can.

Bumping cases via forums will not result in a faster response as we can doing what we can to respond to all players, each in the same position as yourself.

We apologise for these long waits, but cannot speed this up here.

- Ubisoft Support

oh sorry i didn't know that so if you want my Ubisoft id here [Redacted]

Hey ☣☣LoOOoLq8☣☣,

Sorry for any confusion - but we cannot assist you any further here.

The agents we have working forums don't respond to email cases, as we're working on supporting players here, so posting Case IDs / Usernames here will not result in a quicker response

As above, one of agents will respond to your case(s) as soon as possible to assist you further with this.

I've removed your post containing your Ubisoft ID, again, for privacy purposes, as we prefer not to discuss personal information or IDs if it isn't necessary.

Please be patient and we'll get back in touch with you when we can.

Thank you for your understanding!

- Ubisoft Support