Come and help please...

[Mighty]

so its been since new season came out.
So far me and my brother been running into this issue and no one else on our lobby.
We usually play with 3-4 premade and after finishing game , me and my brother are not dragged to lobby after lobby leader clicks leave lobby with your squad or whatever this button says. After this we have to just leave squad and after that if we get invite again, it says party locked , not on joinable session, so we literally have to restart game to be able to join our friends lobby... I have tried different internet, i have done reinstall to game today, literally nothing helps, have someone ran into same issue and found out fix ? support havent respond to my ticket for nearly 2 weeks now and this just pissing me off if we have to restart game after every match we play...

[Ubi_TheBerry]

Originally posted by Mighty:

so its been since new season came out.
So far me and my brother been running into this issue and no one else on our lobby.
We usually play with 3-4 premade and after finishing game , me and my brother are not dragged to lobby after lobby leader clicks leave lobby with your squad or whatever this button says. After this we have to just leave squad and after that if we get invite again, it says party locked , not on joinable session, so we literally have to restart game to be able to join our friends lobby... I have tried different internet, i have done reinstall to game today, literally nothing helps, have someone ran into same issue and found out fix ? support havent respond to my ticket for nearly 2 weeks now and this just pissing me off if we have to restart game after every match we play...

Hey Mighty,

Thanks for reaching out to us with this.

We're experiencing higher than normal contact volumes at the moment, so there are delays to our email responses, apologies for this.

Do you find this also happens if one of you is the lobby leader too?

- Ubisoft Support

[Mighty]

Originally posted by Ubi_TheBerry:

Originally posted by Mighty:

so its been since new season came out.
So far me and my brother been running into this issue and no one else on our lobby.
We usually play with 3-4 premade and after finishing game , me and my brother are not dragged to lobby after lobby leader clicks leave lobby with your squad or whatever this button says. After this we have to just leave squad and after that if we get invite again, it says party locked , not on joinable session, so we literally have to restart game to be able to join our friends lobby... I have tried different internet, i have done reinstall to game today, literally nothing helps, have someone ran into same issue and found out fix ? support havent respond to my ticket for nearly 2 weeks now and this just pissing me off if we have to restart game after every match we play...

Hey Mighty,

Thanks for reaching out to us with this.

We're experiencing higher than normal contact volumes at the moment, so there are delays to our email responses, apologies for this.

Do you find this also happens if one of you is the lobby leader too?

- Ubisoft Support

hello, thanks for response.
We have tried me as lobby leader, then we can play like 1 , sometimes 2 games before it says "party locked, not on joinable sessions" and it doesnt drag my brother to lobby either , even if he waits for seconds to count down. Sometimes it shows that we are all on lobby but for me or my brother, it shows that we are on solo lobby and cant receive invites nor join anyones lobby since it says party locked. I have also tried different internet (the one that works for my cousin) but still same. Not even sure what to do next since re-installing game didnt work, changing internet didnt work, flushing dns and resetting ip didnt work.

[Mighty]

let me correct myself, sometimes it shows for me and my brother that we are all on lobby, but for other people on our lobby, it shows that me and my brother missing , yet we see all of us on lobby and thats where we have to restart game again since we cant see invites (we receive invites as notification comes and opening it with "x" just says party locked, not joinable session on line where invites coming usually.

[Mighty]

also when i am leader, we usually can play maybe 2 or even more games but my brother still doesnt come to lobby when i leave with squad. After he restarts, i cant invite him since i have that party locked message and someone else from our lobby has send him invite.

[Ubi_TheBerry]

Originally posted by Mighty:

Originally posted by Ubi_TheBerry:

Hey Mighty,

Thanks for reaching out to us with this.

We're experiencing higher than normal contact volumes at the moment, so there are delays to our email responses, apologies for this.

Do you find this also happens if one of you is the lobby leader too?

- Ubisoft Support

hello, thanks for response.
We have tried me as lobby leader, then we can play like 1 , sometimes 2 games before it says "party locked, not on joinable sessions" and it doesnt drag my brother to lobby either , even if he waits for seconds to count down. Sometimes it shows that we are all on lobby but for me or my brother, it shows that we are on solo lobby and cant receive invites nor join anyones lobby since it says party locked. I have also tried different internet (the one that works for my cousin) but still same. Not even sure what to do next since re-installing game didnt work, changing internet didnt work, flushing dns and resetting ip didnt work.

Thanks for the update Mighty.

Have you tried reinstalling Ubisoft Connect[ubi.li] too?

If so, would it be possible to capture a video of this behaviour?

We haven't had any similar reports, so an example would be beneficial in allowing the team to take a closer look into this.

Thank you!

- Ubisoft Support

[Mighty]

Originally posted by Ubi_TheBerry:

Originally posted by Mighty:

hello, thanks for response.
We have tried me as lobby leader, then we can play like 1 , sometimes 2 games before it says "party locked, not on joinable sessions" and it doesnt drag my brother to lobby either , even if he waits for seconds to count down. Sometimes it shows that we are all on lobby but for me or my brother, it shows that we are on solo lobby and cant receive invites nor join anyones lobby since it says party locked. I have also tried different internet (the one that works for my cousin) but still same. Not even sure what to do next since re-installing game didnt work, changing internet didnt work, flushing dns and resetting ip didnt work.

Thanks for the update Mighty.

Have you tried reinstalling Ubisoft Connect[ubi.li] too?

If so, would it be possible to capture a video of this behaviour?

We haven't had any similar reports, so an example would be beneficial in allowing the team to take a closer look into this.

Thank you!

- Ubisoft Support

i give a try to reinstall ubisoft connect and see if it changes anything, if not, ill record a video.

[Ubi_TheBerry]

Originally posted by Mighty:

Originally posted by Ubi_TheBerry:

Thanks for the update Mighty.

Have you tried reinstalling Ubisoft Connect[ubi.li] too?

If so, would it be possible to capture a video of this behaviour?

We haven't had any similar reports, so an example would be beneficial in allowing the team to take a closer look into this.

Thank you!

- Ubisoft Support

i give a try to reinstall ubisoft connect and see if it changes anything, if not, ill record a video.

No problem, let us know how you get on! :)

- Ubisoft Support

[76561199006457293]

Can't Join/Invite Players

recently after i updated the game i noticed a change in friends tab(Ubisoft Connect). it says "Party Locked" and another change in the settings/General/squadprivacy Is locked on Invite only and cannot be changed to Open Party.
also when i go to ubisoft connect to invite any of my friends the button is gray and says "you need to be in a multiplayer session" while i am in game and connected to a server.
(i haven't played any games since the Update so it's not because of the Reputation).
Please help.

[3PS!L0N.-]

Can't join in a party

How can I join in another friends party?

[✘Arka✘]

me too and I cant even change the squad privacy anymore

[Ubi_TheBerry]

Originally posted by HannibalRoyBean:

recently after i updated the game i noticed a change in friends tab(Ubisoft Connect). it says "Party Locked" and another change in the settings/General/squadprivacy Is locked on Invite only and cannot be changed to Open Party.
also when i go to ubisoft connect to invite any of my friends the button is gray and says "you need to be in a multiplayer session" while i am in game and connected to a server.
(i haven't played any games since the Update so it's not because of the Reputation).
Please help.

Thanks for reaching out to us with this HannibalRoyBean.

Does this happen after playing a match with a group?

Or are you just unable to invite / join at all?

And if you haven't done so already, could you please try verifying the game's files[ubi.li] and reinstalling the latest version of Ubisoft Connect[ubi.li]?

Please let us know how you get on!

- Ubisoft Support

[76561199006457293]

actually i have done verifying from steam multiple times. i also reinstalled battleeye and checked my ubisoft connect version. all of those are updated.
this happens right at the moment i enter the game. i don't know why. i asked my friends and they said i am online on their screen but uplay thinks im offline. i restarted my game several times. but still persists.

[76561199006457293]

also one time i could accept the invite from my friend but right after it locked the invitation session on uplay.

[Mighty]

Originally posted by Ubi_TheBerry:

Originally posted by Mighty:

i give a try to reinstall ubisoft connect and see if it changes anything, if not, ill record a video.

No problem, let us know how you get on! :)

- Ubisoft Support

so i reinstalled ubisoft connect but it didnt change anything.
Here is video : https://www.youtube.com/watch?v=0N5_Dz0KP7s

so what happened there :
I was lobby leader, i was able to invite everyone to lobby without issue, didnt have party locked message.
After match ended when we returned to lobby, Player "Zoom" was gone from lobby , so basically it didnt drag him to lobby with us. Now he got same message as me "party locked" as shown on video where i cant invite anyone as it says party locked + invite button missing.

Now if someone else is leader, then exact same thing happens, but then i would be the one who doesnt go to lobby with everyone else and cant receive invites due party locked message and i have to restart game to fix it.
If you want, i can do video with other way as well where im not lobby leader.

so it kinda seems like game puts us on non inviteable session somehow where we can not join or invite anyone , but as a leader i can still play without doing restart as long as my friends on lobby invites player "zoom" .

[Ubi_TheBerry]

Hey guys,

As your thread seems related to this, I've gone ahead and merged them together here.

And thank you for this video Mighty, appreciate it!

I've passed all of this on to the game team so they can take a closer look into these 'Party Locked' issues.

When we have an update from them or if we need more details from you guys, we'll let you know here.

Thank you!

- Ubisoft Support