Tom Clancy's Rainbow Six Siege

Tom Clancy's Rainbow Six Siege

test subject Oct 19, 2022 @ 6:52am
24 hr suspension after a game crash
I got a 24 hr suspension after a game crash, can you UBISOFT do something about this? I am tired for my gaem to crash and get suspensions everytime. Help!
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Showing 1-15 of 16 comments
Comrade Comissar Oct 19, 2022 @ 8:05am 
Wait a bit, they'll get you banned
test subject Oct 19, 2022 @ 8:23am 
Originally posted by Comrade Comissar:
Wait a bit, they'll get you banned
for what?
WreckerALeX Oct 19, 2022 @ 3:22pm 
Welcome.
This is THE Siege experience.
Have a nice (banned) day.

-Ubisoft
Ubi Milky  [developer] Oct 25, 2022 @ 8:02am 
Hello Billy, thank you for getting in touch with us and sorry to hear of your recent 24hr abandon sanction.

We are unable to lift any temporary abandon sanctions from disconnections as we do not have the ability to do so, this is solely managed by the game.

The length of your ban will vary depending on if this is a first offence, or if you have encountered several disconnections in a short space of time.

If you received a certain error code when you disconnected, can you please check our known error codes article to see what may have caused your disconnection, here > https://ubi.li/85k9w

-Ubisoft Support
test subject Oct 25, 2022 @ 10:26am 
Originally posted by Ubi Milky:
Hello Billy, thank you for getting in touch with us and sorry to hear of your recent 24hr abandon sanction.

We are unable to lift any temporary abandon sanctions from disconnections as we do not have the ability to do so, this is solely managed by the game.

The length of your ban will vary depending on if this is a first offence, or if you have encountered several disconnections in a short space of time.

If you received a certain error code when you disconnected, can you please check our known error codes article to see what may have caused your disconnection, here > https://ubi.li/85k9w

-Ubisoft Support
Maybe you should do something and have the ability to remove wrong bans, it's not my fault cus game crash most of the time or i got a blackout. Fix this.
76561199415776636 Oct 25, 2022 @ 11:33am 
Originally posted by Billy:
Originally posted by Ubi Milky:
Hello Billy, thank you for getting in touch with us and sorry to hear of your recent 24hr abandon sanction.

We are unable to lift any temporary abandon sanctions from disconnections as we do not have the ability to do so, this is solely managed by the game.

The length of your ban will vary depending on if this is a first offence, or if you have encountered several disconnections in a short space of time.

If you received a certain error code when you disconnected, can you please check our known error codes article to see what may have caused your disconnection, here > {LINK REMOVED}

-Ubisoft Support
Maybe you should do something and have the ability to remove wrong bans, it's not my fault cus game crash most of the time or i got a blackout. Fix this.

Hey again Billy,

What was the source of this crash? Did you receive any error code?

So we make sure the source was not coming from your side, could you please have a look at the steps mentioned is {LINK REMOVED}?

-Ubisoft Support
Dio Oct 25, 2022 @ 9:08pm 
Originally posted by Ubi Milky:
Hello Billy, thank you for getting in touch with us and sorry to hear of your recent 24hr abandon sanction.

We are unable to lift any temporary abandon sanctions from disconnections as we do not have the ability to do so, this is solely managed by the game.

The length of your ban will vary depending on if this is a first offence, or if you have encountered several disconnections in a short space of time.

If you received a certain error code when you disconnected, can you please check our known error codes article to see what may have caused your disconnection, here > https://ubi.li/85k9w

-Ubisoft Support
FIX YO GAMEEE HOW BOUT DAT
test subject Oct 25, 2022 @ 11:32pm 
Originally posted by UbiClem:
Originally posted by Billy:
Maybe you should do something and have the ability to remove wrong bans, it's not my fault cus game crash most of the time or i got a blackout. Fix this.

Hey again Billy,

What was the source of this crash? Did you receive any error code?

So we make sure the source was not coming from your side, could you please have a look at the steps mentioned is this article [www.ubisoft.com]?

-Ubisoft Support
i already sent a crash report to your “developers” team, fix this game, it becomes annoying to play a lovely game who crash every time in ranked.
Ubi Milky  [developer] Oct 26, 2022 @ 5:11am 
Thanks for the reply Billy, as you requested help in your first post we have offered you some troubleshooting that may prevent this from happening in future, please look through it when you get the chance and try some of the steps as it may help in future. I am sorry we are unable to lift sanctions.

Thank you for sending our devs the crash report when prompted, if you have any other issues or questions unrelated to your recent crash do let us know so we can advise further, thank you.

-Ubisoft Support
basher Jul 17, 2023 @ 4:34pm 
Originally posted by Ubi Milky:
Hello Billy, thank you for getting in touch with us and sorry to hear of your recent 24hr abandon sanction.

We are unable to lift any temporary abandon sanctions from disconnections as we do not have the ability to do so, this is solely managed by the game.

The length of your ban will vary depending on if this is a first offence, or if you have encountered several disconnections in a short space of time.

If you received a certain error code when you disconnected, can you please check our known error codes article to see what may have caused your disconnection, here > https://ubi.li/85k9w

-Ubisoft Support

this exact same things keeps happening to me, you need to fix ur game bruh or atleast start to lift the bans that are purely because of a disconnection
postal dude..? Oct 18, 2023 @ 8:58pm 
Originally posted by Ubi Milky:
Thanks for the reply Billy, as you requested help in your first post we have offered you some troubleshooting that may prevent this from happening in future, please look through it when you get the chance and try some of the steps as it may help in future. I am sorry we are unable to lift sanctions.

Thank you for sending our devs the crash report when prompted, if you have any other issues or questions unrelated to your recent crash do let us know so we can advise further, thank you.

-Ubisoft Support
"Sorry you were shot twice in the chest and are bed-ridden for atleast 2-4 months. We can make you a bullet proof vest to prevent this in the future!"
♥♥♥♥ you, Ubisoft. ♥♥♥♥ you. My first ♥♥♥♥♥♥♥ abandon in a year and you slap me with a 24 hour ♥♥♥♥♥♥♥ sanction. I really hope you guys go bankrupt.
Mr_fart Jan 23, 2024 @ 3:46pm 
i agree its my first time leaving i get a 24 hour sanction i recently started this ♥♥♥♥ makes me wanna stop playing
xxskatelifexx Mar 26, 2024 @ 9:23am 
Originally posted by Ubi-Clem:
Originally posted by Billy:
Maybe you should do something and have the ability to remove wrong bans, it's not my fault cus game crash most of the time or i got a blackout. Fix this.

Hey again Billy,

What was the source of this crash? Did you receive any error code?

So we make sure the source was not coming from your side, could you please have a look at the steps mentioned is this article [www.ubisoft.com]?

-Ubisoft Support
Your company is ♥♥♥♥♥♥♥ garbage!! Fix your game and stop banning people for ♥♥♥♥ they can’t control!! Whole ♥♥♥♥♥♥♥ development team needs fired smh
vaLkyrie. Aug 13, 2024 @ 7:32pm 
Originally posted by Ubi Milky:
Thanks for the reply Billy, as you requested help in your first post we have offered you some troubleshooting that may prevent this from happening in future, please look through it when you get the chance and try some of the steps as it may help in future. I am sorry we are unable to lift sanctions.

Thank you for sending our devs the crash report when prompted, if you have any other issues or questions unrelated to your recent crash do let us know so we can advise further, thank you.

-Ubisoft Support

''Im sorry we are unable to lift sanctions.''. And we expect from you to fix game. Obv we want too much for you ♥♥♥♥♥♥♥
Bronya_Silverwing Aug 15, 2024 @ 6:59am 
Can't tell you any error codes cause the game just hard crashes back to desktop mid game. smh Ubi
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Date Posted: Oct 19, 2022 @ 6:52am
Posts: 16