Ubisoft Connect There was a problem authenticating the ownership of this product

[CryPriot]

i contacted the ubisoft support but they directed me here because i bought the game from here. About my problem i guess im using wrong ubisoft account but i dont remember activating R6 in any accounts i didnt play the game even once up to this point so please some help and sorry for bad language usage

[Ubi_TheBerry]

CryPriot님이 먼저 게시:

i contacted the ubisoft support but they directed me here because i bought the game from here. About my problem i guess im using wrong ubisoft account but i dont remember activating R6 in any accounts i didnt play the game even once up to this point so please some help and sorry for bad language usage

Hey there CryPriot,

Thanks for reaching out.

When originally launching / activating a game, it will be bound to the Ubisoft account signed in at the time.

If you then later attempt to launch the game with a different Ubisoft account, this error will appear.

If you're aware of an alternative Ubisoft accounts you may have, please give these a try, as well as verifying the game's files[ubi.li].

If you still have issues, could you contact us directly via our Support Site[ubi.li] , Facebook[ubi.li] or Twitter[ubi.li] and include;
- Any alternative email addresses or usernames you may have used
- A screenshot of the following folder; Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache\ownership

We will be more than happy to take a closer look and help you recover access to your copy of the game.

Thank you!

- Ubisoft Support