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bojkochubaka May 19, 2022 @ 7:00am
ubisoft connect/overlay not opening
this is so frustrating, i cannot open the crap uplay overlay in siege, i try pressing invite friends button and it doesnt pop up, shift +f2, nothing works. ubi cant make their stuff properly, and here i am stuck and cant do ingame purchases ( i cant give you money you see what the problem is?) and i cant accept my friend's invites or send them invites, please help immediate.
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Showing 1-9 of 9 comments
wx May 20, 2022 @ 2:12pm 
Do you have it enabled in the app itself?
#1
bojkochubaka May 21, 2022 @ 1:29am 
Originally posted by 𝘸𝘰𝘰𝘹. ム:
Do you have it enabled in the app itself?

yes ofc.
#2
76561198885856812 May 21, 2022 @ 1:44am 
Hello boiko jivkov se kazvam az,

Sorry to hear that your overlay isn't working at the moment.

Can you please confirm if you reinstalled your launcher, by any chance? You can download the latest version with {LINK REMOVED} Secondly, can you please {LINK REMOVED} This will help you to eliminate any potentially corrupted files that can lead to this issue.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
#3
bojkochubaka May 21, 2022 @ 2:32am 
Originally posted by UbiMark:
Hello boiko jivkov se kazvam az,

Sorry to hear that your overlay isn't working at the moment.

Can you please confirm if you reinstalled your launcher, by any chance? You can download the latest version with this link.[ubisoftconnect.com] Secondly, can you please verify your game files?[www.ubisoft.com] This will help you to eliminate any potentially corrupted files that can lead to this issue.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

i have reinstalled uplay, reinstalled the game, i verified like 5x and i also contacted discord support, and then ubisoft support and im awaiting for an "specialized team" email
#4
aono？anon！ May 21, 2022 @ 6:13am 
Two of my friends have encountered the same problem for a long time
#5
bojkochubaka May 21, 2022 @ 8:07am 
Originally posted by 幽棠:
Two of my friends have encountered the same problem for a long time

have they found a fix?
#6
Always Raining May 21, 2022 @ 8:59am 
Can't you use the program on desktop? Ubisoft overlay makes the game lag anyway.
#7
bojkochubaka May 21, 2022 @ 10:50am 
Originally posted by L14505:
Can't you use the program on desktop? Ubisoft overlay makes the game lag anyway.

ubisoft overlay does not make the game lag, also wdym use the program on desktop, i cannot do in game purches in ubi app. only in overlay
#8
76561199187542534 Jun 3, 2022 @ 7:01am 
Hi sinedd67.

Sorry for our delay in getting back to you here.

If you've not already had this issue resolved through your support case, please could you try performing a {LINK REMOVED} This can help us to rule out software conflicts as a possible cause.

Many thanks.

- Ubisoft Support
#9
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Tom Clancy's Rainbow Six Siege > Player Support > Topic Details
Date Posted: May 19, 2022 @ 7:00am
Posts: 9

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