Session has expired due to inactivity Ubisoft.

[Æsir]

Some time ago I´ve got problems with ubisoft, every so often the game closes by itself, preventing it from synchronizing with steam Cloud and the ubisoft save. The error has persisted for about 3 months and occurs when closing a ubisoft game.

The error message is:
"Your ubisoft session was timed out due to inactivity. Please re-enter your Ubisoft account password to log back in."

I still can't find how to fix it, I would like to know if you know how to fix it or if you have any kind of information regarding the problem, it would help me a lot.

[BigM]

Escrito originalmente por UbiMark:

Hello twten,

Thank you for the update!

I can see that this has been already passed along to the team and it's currently being looked into. Once we have an update, we will let everyone know.

If you have any additional questions, please let us know.

- Ubisoft Support

Hey, IT'S BEEN LONG ENOUGH REMOVE THE INACTIVITY GARBAGE!!! I just want to be able to leave my computer on never sleep and turn monitor off settings so I can go to bed wake up in the morning AND NOT SEE LOGGED OUT DUE TO INACTIVITY!! YOUR LAUNCHER IS NOT A FING GAME DON'T LOG ME FING OUT!

[Son of An4rchy]

I'm not sure if it works, but I'm "testing" here since yerterday with my pc on the whole time, and seems to be helpful to remove the option of (sorry for my english, I'll try to explain) quit uPlay by hitting the "x" box.
Let uPlay keep running minimized and do the test.

[76561198868149032]

Escrito originalmente por Son of An4rchy:

I'm not sure if it works, but I'm "testing" here since yerterday with my pc on the whole time, and seems to be helpful to remove the option of (sorry for my english, I'll try to explain) quit uPlay by hitting the "x" box.
Let uPlay keep running minimized and do the test.

Hey,

Thanks for letting us know this worked for you too. I have seen other reports that instead of clicking on OK, hit the X. Do this on both Connect windows that pop up when exiting a game
or just leave the first pop-up.

- Ubisoft Support

[Shawn | Dizel Power]

AAA company in an age where every company has its own working client and goobersoft can't fix the basic functions on their own ♥♥♥♥♥♥ ass client. At least other companies making ♥♥♥♥ games have decent clients, ubisoft cant even do that right

[Vendon]

It's redicolous that this issue is still a thing. An AAA company that can't fix a small bug in like a whole year.

[Ubi-Pegasus]

Hey there to you both,

I understand the wait on this issue can be frustrating, and can only apologize for the wait.

Checking up on this again, I can only confirm that it's still currently being investigated by the team.

Once we have further updates, we will let you know via our social channels.

- Ubisoft Support

[Vendon]

Fix the freeze issue. It's the worst and should have been fixed last year already.

[Geert]

+1 on the inactivity thing, but for Anno 1800

[Ubi-Pegasus]

Hi to you both,

Geert thanks for your input on this, I've made note of this in case affecting Anno 1800 as well.

As stated before, once there's an update we will let you know!

- Ubisoft Support