Session has expired due to inactivity Ubisoft.

[Æsir]

Some time ago I´ve got problems with ubisoft, every so often the game closes by itself, preventing it from synchronizing with steam Cloud and the ubisoft save. The error has persisted for about 3 months and occurs when closing a ubisoft game.

The error message is:
"Your ubisoft session was timed out due to inactivity. Please re-enter your Ubisoft account password to log back in."

I still can't find how to fix it, I would like to know if you know how to fix it or if you have any kind of information regarding the problem, it would help me a lot.

[DAMAGED☮]

+1

[Хела]

There is a megathread in the Ubi forums for the whole "Your ubisoft session was timed out due to inactivity" thing.

I don't know about the game crashing though.

[Æsir]

引用自 Andres_ak47：

There is a megathread in the Ubi forums for the whole "Your ubisoft session was timed out due to inactivity" thing.

I don't know about the game crashing though.

if you don't mind it would help me a lot if you can link to the error forum. Maybe they found something.

[Хела]

引用自 Alfodr Baleyg：

引用自 Andres_ak47：

There is a megathread in the Ubi forums for the whole "Your ubisoft session was timed out due to inactivity" thing.

I don't know about the game crashing though.

if you don't mind it would help me a lot if you can link to the error forum. Maybe they found something.

https://discussions.ubisoft.com/topic/161227/logged-out-due-to-inactivity-when-closing-game-ubisoft-connect-post-here?page=1&lang=en-US

[Ubi_TheBerry]

引用自 Son of Alfodr：

Some time ago I´ve got problems with ubisoft, every so often the game closes by itself, preventing it from synchronizing with steam Cloud and the ubisoft save. The error has persisted for about 3 months and occurs when closing a ubisoft game.

The error message is:
"Your ubisoft session was timed out due to inactivity. Please re-enter your Ubisoft account password to log back in."

I still can't find how to fix it, I would like to know if you know how to fix it or if you have any kind of information regarding the problem, it would help me a lot.

Hey Son of Alfodr,

Sorry for the delay!

As you've since likely found via the Discussions - this issue is known to and being investigated by the Ubisoft Connect team, there's no updates available at this time, but please watch the Megathread for updates.

As for the crashes, are these always accompanied by this inactivity message?

- Ubisoft Support

[ChicagoMike]

I've learned that launching Ubisoft Connect as Administrator as well as Steam can help. I haven't had thjs issue since. I just had a 4 hour session and when I closed the game, Ubisoft was not "timed out"
Also, sync went through no problem.
Launch Ubisoft Connect and log in with the Remember Me box ticked BEFORE you launch the game through Steam. This will help as well.

[Ubi-WheelyDuck]

引用自 ChicagoMike：

I've learned that launching Ubisoft Connect as Administrator as well as Steam can help. I haven't had thjs issue since. I just had a 4 hour session and when I closed the game, Ubisoft was not "timed out"
Also, sync went through no problem.
Launch Ubisoft Connect and log in with the Remember Me box ticked BEFORE you launch the game through Steam. This will help as well.

Hey there,

Thank you for kindly taking your time out to share your experience of what has been helping you.

If ever we can help in the future, just let us know.

- Ubisoft Support

[Vendon]

I have that annoying bug aswell. How can we be inactive if we are in a game battling?

[76561199206860816]

引用自 Vendon：

I have that annoying bug aswell. How can we be inactive if we are in a game battling?

Sorry to see you're experiencing the bug too.

As mentioned before, this is under investigation already and we'll share any new update we might have :)

You can also try the steps shared by ChicagoMike :

引用自 ChicagoMike：

I've learned that launching Ubisoft Connect as Administrator as well as Steam can help. I haven't had thjs issue since. I just had a 4 hour session and when I closed the game, Ubisoft was not "timed out"
Also, sync went through no problem.
Launch Ubisoft Connect and log in with the Remember Me box ticked BEFORE you launch the game through Steam. This will help as well.

as it might be able to help you too!

-Ubisoft Support

[Vendon]

引用自 Ubi-Akatsirin：

引用自 Vendon：

I have that annoying bug aswell. How can we be inactive if we are in a game battling?

Sorry to see you're experiencing the bug too.

As mentioned before, this is under investigation already and we'll share any new update we might have :)

You can also try the steps shared by ChicagoMike :

引用自 ChicagoMike：

I've learned that launching Ubisoft Connect as Administrator as well as Steam can help. I haven't had thjs issue since. I just had a 4 hour session and when I closed the game, Ubisoft was not "timed out"
Also, sync went through no problem.
Launch Ubisoft Connect and log in with the Remember Me box ticked BEFORE you launch the game through Steam. This will help as well.

as it might be able to help you too!

-Ubisoft Support

How about just remove that inactivity mechanic ? No other launcher on this whole planet is having that useless and weird mechanic.

[Ubi_TheBerry]

引用自 Vendon：

引用自 Ubi-Akatsirin：

Sorry to see you're experiencing the bug too.

As mentioned before, this is under investigation already and we'll share any new update we might have :)

You can also try the steps shared by ChicagoMike :



as it might be able to help you too!

-Ubisoft Support

How about just remove that inactivity mechanic ? No other launcher on this whole planet is having that useless and weird mechanic.

Thanks for this suggestion Vendon, I understand it's for security purposes however we'll note this to the team all the same as they continue investigating this.

Thank you!

- Ubisoft Support

[twten]

i still hope this feature gets removed. i see no point in being logged out of a launcher that i signed into and clicked "remember me" when i logged into it. every time this happens i have to go to my email and get a new code. if it is a feature to stay, let us disable it in the settings somewhere, nobody in my household is going to steal my ubisoft account.

[76561198885856812]

Hello twten,

Thank you for the update!

I can see that this has been already passed along to the team and it's currently being looked into. Once we have an update, we will let everyone know.

If you have any additional questions, please let us know.

- Ubisoft Support

[Son of An4rchy]

引用自 UbiMark：

Hello twten,

Thank you for the update!

I can see that this has been already passed along to the team and it's currently being looked into. Once we have an update, we will let everyone know.

If you have any additional questions, please let us know.

- Ubisoft Support

still happening... and the "remember me" button it's pointless atm

[Vendon]

引用自 Son of An4rchy：

引用自 UbiMark：

Hello twten,

Thank you for the update!

I can see that this has been already passed along to the team and it's currently being looked into. Once we have an update, we will let everyone know.

If you have any additional questions, please let us know.

- Ubisoft Support

still happening... and the "remember me" button it's pointless atm

Remember me button has actually never really worked properly and never will hmm.