Temporary ban due to problems with the game servers

[Clansy31]

Now I was kicked out of the game due to server problems, as well as my entire team, after which I tried to reconnect and as a result I was given a temporary ban for 2 days, what the hell, what should I do??

[Zethell]

Bump for awareness.

[Rubber Johnny]

Got 4 bans in a row all because of server crash

Me and my friends now banned for 2 days because of ♥♥♥♥♥♥ servers. Yesterday i've got 1 day ban and so on. What's next? 7 days ban? Any chances to be unbanned?

[Tommo]

i would also like to be unbanned lol it takes the piss

[Ubi Milky]

Hello everyone, thanks for getting in touch with us about the bans ans disconnects you have expereinced.

Unfortunately we can not remove temporary abandonment sanctions as we simply do not have the ability to do this, it is handled solely by the game.

You can check our server status here in case of any maintenance or outages at the time of your disconnection here, in case this is what may have caused your disconnection > https://rainbow6.ubisoft.com/status/

If there are no issues with the servers at your time of playing and you are continuing to have connection issues, I would recommend trying some connectivity troubleshooting, to see if you can strengthen your connection to our servers >
PC > https://www.ubisoft.com/en-gb/help/article/000094617
STEAM > https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493

-Ubisoft Support

[Ubi Milky]

Hello everyone, sorry to hear of the recent trouble you have had of being disconnected and kicked from your games.

Unfortunately, we can not remove temporary abandonment sanctions as we simply do not have the ability to do this.

If you think your connection issues may have been caused by our server, you can check our server status here in case of any maintenance or outages at the time of your disconnection to rule this out as a possible cause >

Siege Server Status > https://rainbow6.ubisoft.com/status/
Ubisoft server status notifications > https://www.ubisoft.com/help

If there are no issues on our servers at the time of your connectivity issues, please run through all steps listed or any steps you have yet to check. This support article contains some of the most common fixes for service, network, software, and hardware issues when connecting >
PC https://www.ubisoft.com/en-gb/help/article/000094617

Should these steps not resolve this issue for you, you can contact us via this link, for email assistance, where we can check your connection set-up and any possible restrictions, or bottlenecks that could be causing problems > https://www.ubisoft.com/en-gb/help/contact

-Ubisoft Support

[Ubi Milky]

Hello Clansy31 and paxilla, thank you for getting in touch with us and I'm sorry to hear you had some trouble with disconnections and bans, on the 10th of January.

I have checked our servers for this date and can not see any issues reported such as degradation or outages for Siege.

If you think your connection issues may have been caused by our server, you can check our server status here in case of any maintenance or outages at the time of your disconnection, to rule this out as a possible cause of your connection issues >
Siege Server Status > https://rainbow6.ubisoft.com/status/
Ubisoft server status notifications > https://www.ubisoft.com/help

Next time you experience disconnection and we do not have any issues reported on the websites above, please run through all steps listed in this guide, or any steps you have yet to check as this guide contains some of the most common fixes for service, network, software, and hardware issues when connecting >

Siege Server Status > https://rainbow6.ubisoft.com/status/
Ubisoft server status notifications > https://www.ubisoft.com/help

Should these steps not resolve this issue for you, please contact us via this link, for email or live chat assistance. We will then investigate this further for you > https://www.ubisoft.com/en-gb/help/contact

-Ubisoft Support

[Clansy31]

Ubi Milky の投稿を引用：

Hello Clansy31 and paxilla, thank you for getting in touch with us and I'm sorry to hear you had some trouble with disconnections and bans, on the 10th of January.

I have checked our servers for this date and can not see any issues reported such as degradation or outages for Siege.

If you think your connection issues may have been caused by our server, you can check our server status here in case of any maintenance or outages at the time of your disconnection, to rule this out as a possible cause of your connection issues >
Siege Server Status > https://rainbow6.ubisoft.com/status/
Ubisoft server status notifications > https://www.ubisoft.com/help

Next time you experience disconnection and we do not have any issues reported on the websites above, please run through all steps listed in this guide, or any steps you have yet to check as this guide contains some of the most common fixes for service, network, software, and hardware issues when connecting >

Siege Server Status > https://rainbow6.ubisoft.com/status/
Ubisoft server status notifications > https://www.ubisoft.com/help

Should these steps not resolve this issue for you, please contact us via this link, for email or live chat assistance. We will then investigate this further for you > https://www.ubisoft.com/en-gb/help/contact

-Ubisoft Support

Hello Ubi Milky, thank you very much, there are no problems with connecting to the server right now, in which case I will contact support

[CHORĄŻY]

i got no internet problem, i was playing match and 4people got kicked i was alone in 3;0 i got kicked and banned 24h

[iamnotnxn]

Trash servers

Wanna play a game after a while, I start a ranked match, lag everywhere and 200 ping mates.
Play another one: in the middle of the match I am stuck while climbing a wall, "lost connection to the server".
GIves me abandon penalty in points and 60 mins ban, no way to reconnect.

Thank you Ubisoft. As usual, you cannot even handle easy problems such as clicking a fricking button and connect back to the server.
Thank you! Thank you! <3

[Devod]

ok, now i'm done..

5days ago i got kicked and 2 hours ban, np!
3days ago same kick cuz the server is bad and 24hours ban.

NOW 2days ban :)

[kapten kebab]

heres how i fixed the problem https://www.youtube.com/watch?v=szY6-ryM8gU&list=LL&index=2

[Toast]

believe me i tried erevrything and i went to a online help denk but the guy there said he was gonna help but just gave up and closed the chat iam REALLY unsatisfied with the way he helped me and i uninstalled it because of it

[dom:)]

Connection Problem

I wanted to play Siege after a few weeks and then I start my game and it says Im offline. I've tried restarting the game, and reinstalling the game, and now dont know any furthermore things to do.

[Sil Halcorr]

Connection error with no sound to notify me I was even in a match.

I enter the unranked que, continue to watch NFL playoffs. Look back and im no longer in the que, renter and it says reconnect to match. WTF try to reconnect to some mystical match I never entered and goes on over a minute and a half.

Explain

[Roccaff]

Connecetion Failure and ban

Me and my friends are always getting banned when we get "Connaction Failure - R6 error code: [2-0x0000C015][70][d24554c23fb0ed45]" from ranked games. At Ubisoft support/live chat you say "We cannot make ban apeals" so you just let us wait up 7 days just becuase we get errors and dis from servers(most of the players from the same ranked).
please fix this issue and do ban apeals to all people that are getting banned due to this issue.