What the hell with ping in this game? :: Tom Clancy's Rainbow Six Siege Player Support

UbiYubble Dec 9, 2021 @ 10:39am

Are you connecting to the internet via WiFi or Ethernet?

#1

the.Ptica

Dec 9, 2021 @ 8:04pm

Ethernet cable connection. Lan to lan cable

#2

Ninefinger has Tom Clancy's Rainbow Six Siege

Dec 9, 2021 @ 8:40pm

did you try to change your server manually? I had an issue where I initially connected to us-west-1 with nice 50 ping but it forced me into uaenorth with 250 ping in the match, when it was set to default, I had to force playfab/westus and I get decent 66 ping wish I could be more specific with the west coast servers to get us-west-1 to at least be able to test for the best one.

https://www.ubisoft.com/en-us/help/rainbow-six-siege/article/information-about-data-centres-for-rainbow-six-siege/000079503

https://www.ubisoft.com/en-us/help/rainbow-six-siege/article/selecting-data-centres-manually-in-rainbow-six-siege-pc/000060594

Last edited by Ninefinger; Dec 9, 2021 @ 8:41pm

#3

76561199187542534 Dec 12, 2021 @ 4:07pm

Hi there Yondu.

As correctly mentioned here by Clockwork Orange, you can change your data center for Rainbow Six: Siege.

Originally posted by Clockwork Orange:
did you try to change your server manually? I had an issue where I initially connected to us-west-1 with nice 50 ping but it forced me into uaenorth with 250 ping in the match, when it was set to default, I had to force playfab/westus and I get decent 66 ping wish I could be more specific with the west coast servers to get us-west-1 to at least be able to test for the best one.

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Thank you for posting these links here!

If you have any further questions please let us know.

- Ubisoft Support

#4

the.Ptica

Dec 14, 2021 @ 4:58am

Originally posted by Ubi_Nacho:
Hi there Yondu.

As correctly mentioned here by Clockwork Orange, you can change your data center for Rainbow Six: Siege.

Originally posted by Clockwork Orange:
did you try to change your server manually? I had an issue where I initially connected to us-west-1 with nice 50 ping but it forced me into uaenorth with 250 ping in the match, when it was set to default, I had to force playfab/westus and I get decent 66 ping wish I could be more specific with the west coast servers to get us-west-1 to at least be able to test for the best one.

https://www.ubisoft.com/en-us/help/rainbow-six-siege/article/information-about-data-centres-for-rainbow-six-siege/000079503

https://www.ubisoft.com/en-us/help/rainbow-six-siege/article/selecting-data-centres-manually-in-rainbow-six-siege-pc/000060594

Thank you for posting these links here!

If you have any further questions please let us know.

- Ubisoft Support

okay i read this before made my post
Optimal ping is on "ap-east-1" 70 ping
And how I can choose this server?
Because in game menu is "ap-east-1"
but in the game it is always Europe with ping 150+

#5

the.Ptica

Dec 14, 2021 @ 9:47pm

Originally posted by UbiYubble:
Are you connecting to the internet via WiFi or Ethernet?

Server change, to improve ping, help is needed.
ap-east-1 is the best ping server, how to choose it? I watched the instructions on how to change the server. In a text document in which you need to drive in the desired server, there is server data:

; playfab / australiaeast
; playfab / brazilsouth
; playfab / centralus
; playfab / eastasia
; playfab / eastus
; playfab / japaneast
; playfab / northeurope
; playfab / southafricanorth
; playfab / southcentralus
; playfab / southeastasia
; playfab / uaenorth
; playfab / westeurope
; playfab / westus

Which one is ap-east-1? (ap-east-1 - this name shows in the menu, in the settings, and when creating a custom game)

#6

the.Ptica

Dec 14, 2021 @ 9:47pm

Originally posted by Ubi_Nacho:
Hi there Yondu.

As correctly mentioned here by Clockwork Orange, you can change your data center for Rainbow Six: Siege.

Originally posted by Clockwork Orange:
did you try to change your server manually? I had an issue where I initially connected to us-west-1 with nice 50 ping but it forced me into uaenorth with 250 ping in the match, when it was set to default, I had to force playfab/westus and I get decent 66 ping wish I could be more specific with the west coast servers to get us-west-1 to at least be able to test for the best one.

https://www.ubisoft.com/en-us/help/rainbow-six-siege/article/information-about-data-centres-for-rainbow-six-siege/000079503

https://www.ubisoft.com/en-us/help/rainbow-six-siege/article/selecting-data-centres-manually-in-rainbow-six-siege-pc/000060594

Thank you for posting these links here!

If you have any further questions please let us know.

- Ubisoft Support

Server change, to improve ping, help is needed.
ap-east-1 is the best ping server, how to choose it? I watched the instructions on how to change the server. In a text document in which you need to drive in the desired server, there is server data:

; playfab / australiaeast
; playfab / brazilsouth
; playfab / centralus
; playfab / eastasia
; playfab / eastus
; playfab / japaneast
; playfab / northeurope
; playfab / southafricanorth
; playfab / southcentralus
; playfab / southeastasia
; playfab / uaenorth
; playfab / westeurope
; playfab / westus

Which one is ap-east-1? (ap-east-1 - this name shows in the menu, in the settings, and when creating a custom game)

#7

76561198868205544 Dec 15, 2021 @ 12:53pm

Originally posted by Yondu:
Originally posted by Ubi_Nacho:
Hi there Yondu.

As correctly mentioned here by Clockwork Orange, you can change your data center for Rainbow Six: Siege.

Thank you for posting these links here!

If you have any further questions please let us know.

- Ubisoft Support
Server change, to improve ping, help is needed.
ap-east-1 is the best ping server, how to choose it? I watched the instructions on how to change the server. In a text document in which you need to drive in the desired server, there is server data:

; playfab / australiaeast
; playfab / brazilsouth
; playfab / centralus
; playfab / eastasia
; playfab / eastus
; playfab / japaneast
; playfab / northeurope
; playfab / southafricanorth
; playfab / southcentralus
; playfab / southeastasia
; playfab / uaenorth
; playfab / westeurope
; playfab / westus

Which one is ap-east-1? (ap-east-1 - this name shows in the menu, in the settings, and when creating a custom game)

Hey! Which of these locations is closest to you? That will be the one you need to select.

Alternatively, you can select each one and see what ping you get then choose the one that gives the best result.

If you need further help please let us know.

Thank you.

- Ubisoft Support

#8

4eliQ

Mar 14, 2024 @ 4:56pm

Originally posted by UbiViral:
Originally posted by Yondu:
Server change, to improve ping, help is needed.
ap-east-1 is the best ping server, how to choose it? I watched the instructions on how to change the server. In a text document in which you need to drive in the desired server, there is server data:

; playfab / australiaeast
; playfab / brazilsouth
; playfab / centralus
; playfab / eastasia
; playfab / eastus
; playfab / japaneast
; playfab / northeurope
; playfab / southafricanorth
; playfab / southcentralus
; playfab / southeastasia
; playfab / uaenorth
; playfab / westeurope
; playfab / westus

Which one is ap-east-1? (ap-east-1 - this name shows in the menu, in the settings, and when creating a custom game)

Hey! Which of these locations is closest to you? That will be the one you need to select.

Alternatively, you can select each one and see what ping you get then choose the one that gives the best result.

If you need further help please let us know.

Thank you.

- Ubisoft Support

Hi after the release of operation Deadly Omen I finding games only on Asian servers, I tried manually change the server in the gamesettings file and it did not give any result. In the menu shows that I am on europa-center 1 (40 ping), but when I start a match I find the Asian server with 200 ping. And as I understand many people from Russia and neighboring countries have the same situation, I met in the match people from my region and they have the same thing. Is this another useless sanctions? And is there a solution to this?
Thank you

#9

Tom Clancy's Rainbow Six Siege

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