R6s seasonal skin refund ?

[Yougiblue]

So I mistakenly bought the seasonal skin only without buying the whole bundle with R6 coins, so is there a way to request a refund to buy the rest of the bundle ? because I definitely will not buy the extra stuff in the bundle with 800R6 instead of 100, there should be atleast an option to exclude what I bought from the existing bundle.

[Ubi-WheelyDuck]

Hey there,

We are unable to refund any cosmetic items or any other in-game items, in any game, that were purchased with in-game credits or currency I am afraid.

If there is anything else we can help with just let us know.

- Ubisoft Support

[Yougiblue]

引用自 Ubi-WheelyDuck：

Hey there,

We are unable to refund any cosmetic items or any other in-game items, in any game, that were purchased with in-game credits or currency I am afraid.

If there is anything else we can help with just let us know.

- Ubisoft Support

Well there's this frustrating thing, maybe you could take it in consideration, the seasonal bundle costs 800R6s and contains the skin and 2 items (attachment color and the charm).
the skin on it's own is 700, so the other 2 items cost 100.
I bought without watching out the skin on it's own from the store and when I noticed that I am unable to buy the other 2 items separately I checked out the bundle, as they are exclusively available in the bundle only, and so when I tried to buy them through the bundle I noticed that I will have to pay the whole 800 coins INCLUDING the skin that I already own, so why should I pay for something I already own within the bundle, why can't the skin be discounted from the bundle so I can buy the rest of the 2 items ? which will cost only 100 instead of 800.

[Ubi Milky]

Hello Yougiblue, thank you for coming back to us and you do raise some good points about the bundles on offer and wanting to buy the charms and skin attachments separately or at least at a discount if you already own the skin.

Whilst we are unable to refund you for this bundle like any in-game purchases we can at least pass your feedback on of how you believe this should be an option for players, to our SIege and Store teams, thank you.

-Ubisoft Support

[Yougiblue]

引用自 Ubi-Milky：

Hello Yougiblue, thank you for coming back to us and you do raise some good points about the bundles on offer and wanting to buy the charms and skin attachments separately or at least at a discount if you already own the skin.

Whilst we are unable to refund you for this bundle like any in-game purchases we can at least pass your feedback on of how you believe this should be an option for players, to our SIege and Store teams, thank you.

-Ubisoft Support

Thank you, hope the idea gets implemented in the future.

[76561198868205544]

引用自 Yougiblue：

引用自 Ubi-Milky：

Hello Yougiblue, thank you for coming back to us and you do raise some good points about the bundles on offer and wanting to buy the charms and skin attachments separately or at least at a discount if you already own the skin.

Whilst we are unable to refund you for this bundle like any in-game purchases we can at least pass your feedback on of how you believe this should be an option for players, to our SIege and Store teams, thank you.

-Ubisoft Support

Thank you, hope the idea gets implemented in the future.

Fingers crossed! If you need anything else please let us know.

Thank you.

- Ubisoft Support