Kick/Removal From BattleEye

[Cwoissant]

Stupid ass BattleEye and or ubisoft server itself removes/kicks me out of my ranked match with no reason then it wont let me reconnect back into it and if im unable to before match ends I get penalized for "abandoning match" if its a bug/glitch i'd like to know how to fix it

[credits 4 money add for question]

Just happened to me, things like this and the stupid way they determine penalty for abandonment of matches is why i took a multimonth break from this game. Times where my entire team gets kicked from a match and can't rejoin shouldn't be penalized, and I sure as hell shouldn't be losing MMR for it.

[Supreme Leader Kim Jong Don]

got a 60 min abandon sanction while i was in a ranked match, wtf is this.

[credits 4 money add for question]

Originally posted by |BEA|EvilleaderNOR:

got a 60 min abandon sanction while i was in a ranked match, wtf is this.

So did I, it started with a 30 minutes then I tried again and got an hour ban on the first game, as well as losing mmr

[Cwoissant]

Originally posted by Bae (new ESC key):

Originally posted by |BEA|EvilleaderNOR:

got a 60 min abandon sanction while i was in a ranked match, wtf is this.

So did I, it started with a 30 minutes then I tried again and got an hour ban on the first game, as well as losing mmr

This is the first time or I guess first season that this has been happening so its most likely a ubisoft thing and hopefully they patch it cause im just not gonna bother playing ranked

[Gambit]

once i was looking for a ranked match with friends and we got put into different matches. great fun

[Cwoissant]

I also heard theres a bug with teams and sometimes when you stay as team theres a chance that you guys fight against each other

[UbiRaziel]

Hello! I can see there are multiple topics being discussed here, I'll start by focusing on your original query :)

Originally posted by Cwoissant:

Stupid ass BattleEye and or ubisoft server itself removes/kicks me out of my ranked match with no reason then it wont let me reconnect back into it and if im unable to before match ends I get penalized for "abandoning match" if its a bug/glitch i'd like to know how to fix it

I'm not yet sure why BattlEye kicked you, did it provide you with a kick reason in the message box?

BattlEye typically responds if it has detected software that it doesn't agree with. If you have any overlay software that may be impacting the game, try disabling it to see if that helps.

Alternatively, you could try disabling all background apps and see if the kicks stop: https://support.ubisoft.com/Article/000063761

Thank you!

- Ubisoft Support

[Cwoissant]

Originally posted by UbiRaziel:

Hello! I can see there are multiple topics being discussed here, I'll start by focusing on your original query :)

Originally posted by Cwoissant:

Stupid ass BattleEye and or ubisoft server itself removes/kicks me out of my ranked match with no reason then it wont let me reconnect back into it and if im unable to before match ends I get penalized for "abandoning match" if its a bug/glitch i'd like to know how to fix it

I'm not yet sure why BattlEye kicked you, did it provide you with a kick reason in the message box?

BattlEye typically responds if it has detected software that it doesn't agree with. If you have any overlay software that may be impacting the game, try disabling it to see if that helps.

Alternatively, you could try disabling all background apps and see if the kicks stop: https://support.ubisoft.com/Article/000063761

Thank you!

- Ubisoft Support

No it doesn't give me a reason in the message box as far as ive seen. In my recent match I saw the update rate icon which soon promptly kicked me out of my match and wouldnt allow me to reconnect so i dont know if that is the reason but as of right now that seems to be. And I don't think i have any overlay software that impacts my game other than discord but most of the time its just up and im not in a VC

Also thank you for taking the time to help us with this problem

[UbiRaziel]

Originally posted by Cwoissant:

Originally posted by UbiRaziel:

Hello! I can see there are multiple topics being discussed here, I'll start by focusing on your original query :)



I'm not yet sure why BattlEye kicked you, did it provide you with a kick reason in the message box?

BattlEye typically responds if it has detected software that it doesn't agree with. If you have any overlay software that may be impacting the game, try disabling it to see if that helps.

Alternatively, you could try disabling all background apps and see if the kicks stop: https://support.ubisoft.com/Article/000063761

Thank you!

- Ubisoft Support

No it doesn't give me a reason in the message box as far as ive seen. In my recent match I saw the update rate icon which soon promptly kicked me out of my match and wouldnt allow me to reconnect so i dont know if that is the reason but as of right now that seems to be. And I don't think i have any overlay software that impacts my game other than discord but most of the time its just up and im not in a VC

Also thank you for taking the time to help us with this problem

I see, thank you for getting back to me.

Disconnection issues are often difficult to determine, as the root cause is not always clear. We'll always do our best to find a solution however.

Ideally, the following info would help us further -

- If you receive a kick message / prompt, an image of that
- A recording of the disconnection, as we may find a related in-game action that relates to a known disconnection issue

Thank you for your time!

- Ubisoft Support

[Obscene Cuisine]

Originally posted by Cwoissant:

Stupid ass BattleEye and or ubisoft server itself removes/kicks me out of my ranked match with no reason then it wont let me reconnect back into it and if im unable to before match ends I get penalized for "abandoning match" if its a bug/glitch i'd like to know how to fix it

SAME BROTHER SAME.... GAME kicks me in either ranked or standard and does not allow me to reconnect. Its mad annoying im just trying to play a whole game without getting a ban for something I did not do.

[Gambit]

This necro is so old, back then the game was somewhat good...

[snowboard564]

Originally posted by credits 4 money add for question:

Just happened to me, things like this and the stupid way they determine penalty for abandonment of matches is why i took a multimonth break from this game. Times where my entire team gets kicked from a match and can't rejoin shouldn't be penalized, and I sure as hell shouldn't be losing MMR for it.

i have had a 2 day ban for it and every single game i join even quick play just kicks me cause battleeye is broken and ubisoft completely sucks

[Ubi-Vinci]

Hey snowboard564,

Sorry to hear you have been sanctioned in Rainbow Six Siege.
If you get removed by BettlEye, it may mean something is causing a conflict with it on your PC.
Make sure you disable all potentially problematic processes working in the background, disconnect devices that can be mis-recognised by BattlEye.

Clean boot - https://ubi.li/XQEUx
Please also try all the steps from our PC troubleshooting guide: https://ubi.li/8Nv0g