Graphics glitch where some surfaces turn entirely black

[PorneliusHubert]

I encountered this glitch two times so far, once before and after I reinstalled the game. It is usually resolved once you load into a new map. Reference:
https://drive.google.com/file/d/1e8Yp-cKB2POQ2ceoQLeRH4SqN8ddvP51/view?usp=sharing

Have you encountered this? Any way to reproduce the glitch and ways to solve it?

[Ubi_TheBerry]

Originally posted by PorneliusHubert:

I encountered this glitch two times so far, once before and after I reinstalled the game. It is usually resolved once you load into a new map. Reference:
https://drive.google.com/file/d/1e8Yp-cKB2POQ2ceoQLeRH4SqN8ddvP51/view?usp=sharing

Have you encountered this? Any way to reproduce the glitch and ways to solve it?

Hello PorneliusHubert,

Thank you for posting this and for your image, this isn't something that has been widely reported as of yet.

Do you find this happens with certain maps in particular? Or if there's ever some trigger, or are the same textures black throughout the match from start to finish?

- Ubisoft Support

[PorneliusHubert]

I rarely encounter this issue, but I have so far experienced it on Border, Consulate and Villa. Since it is quite rare, I have not been able to correlate a trigger to the glitch. Once the issue appears, it persists throughout at least one match and requires a game restart to fix.

Recently, I have been able to view a glitched area from the side, it revelas that there is a plane going through the map which is black on one side and typically transparent on the other side. I don't have a screenshot of this.

[SpectatorX]

Missing textures. Just verify game files, if this will not help then uninstall game, remove its folder and install again.

Also before you do this just update your gpu driver and in installer check the checkbox "perform clean install"/"restore factory settings".

[Ubi_TheBerry]

Originally posted by PorneliusHubert:

I rarely encounter this issue, but I have so far experienced it on Border, Consulate and Villa. Since it is quite rare, I have not been able to correlate a trigger to the glitch. Once the issue appears, it persists throughout at least one match and requires a game restart to fix.

Recently, I have been able to view a glitched area from the side, it revelas that there is a plane going through the map which is black on one side and typically transparent on the other side. I don't have a screenshot of this.

Hey PorneliusHubert,

Thanks for getting back to us!

Are you still encountering these odd graphical bugs?

- Ubisoft Support

[PorneliusHubert]

Originally I just re-installed the graphics drivers. The problem popped back up again so I reinstalled the game and did a clean re-install of the graphics drivers. Since then the problem did not occur again.