Tom Clancy's Rainbow Six Siege

Tom Clancy's Rainbow Six Siege

Jacob 2021 年 3 月 21 日 下午 6:43
BattlEye "bad service version" error - help?
Hi. I've been having this problem since installing Crimson Heist. I've requested help through Ubisoft support and to my friends who work in IT. Nobody knows what is going on.

My game kicks me from online matches due to a "BattleEye bad service version" error. Error code 2-0x00019008. I've looked the code up online and can find no fixes for it.

So far I have:

- uninstalled and re-installed the game twice
- verified integrity of game files twice
- deleted my BattlEye folder in C:/Program Files (x86)/Common Files/BattlEye and forced the game to re-install it multiple times
- had a friend send me his BattlEye folder so I could try his version
- updated Windows
- updated my GPU drivers
- updated a lot of Windows C++ Redistributable packages from the Microsoft website, per Ubisoft Support's recommendation
- creating a shortcut of the game with "Run as administrator" checked
- re-installing Ubisoft Connect
- closing out of all other programs while the game is open
- setting my BEService.exe executable to run automatically on Windows startup
- changing my game's install directory to a different SSD

EDIT: Every time I'm kicked by BattlEye, my game freezes and cannot be shut down through Task Manager. I have to restart my PC or lock/sign in every time to get the task to close.

All of this has resulted in my game working for one day before kicking me from every match I join. Casual or unranked, it doesn't matter. And every time I attempt to reconnect to matches, I get a server error and must take an abandon penalty.

I am at my wit's end. I don't understand what is causing this error. All I did was install the Crimson Heist patch on launch day. I have never had issues with BattlEye until now. If anybody is aware of what might be causing this, please let me know. I don't know if this is something I can fix unless Ubisoft releases a patch for it or something. Thanks.
最後修改者:Jacob; 2021 年 3 月 21 日 下午 7:48
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目前顯示第 16-26 則留言,共 26
Kyle Bagel 2023 年 12 月 5 日 下午 6:24 
Just started having this problem as well and Ubisoft basically told me to go ♥♥♥♥ myself lol
VWave 2024 年 1 月 6 日 下午 7:09 
any fix?
ebaniy vrote 2024 年 1 月 7 日 上午 9:14 
引用自 VWave
any fix?
Bad provider
tt 2024 年 1 月 7 日 下午 7:07 
引用自 VWave
any fix?
Bad provider
cap
Zesty 2024 年 1 月 8 日 上午 9:52 
anyone got a fix yet?
FRUIT HEAD 2024 年 1 月 17 日 下午 10:45 
Please someone find a fix I’ve spent too much money on this game for it to do this to me
Konan 2024 年 3 月 26 日 下午 7:41 
I've made a post on reddit (r/Rainbow6) explaining how I've went to solve it. Not sure If I can link it here but if you search "BattlEye bad service version 2-0x00019008" A potential fix you will probably find it. Here is the gist:

- Find every single game you have installed that has battlEye (fortnite, R6, Ark etc)
- Uninstall battlEye via the bat file in every game
- Delete the battlEye folder in every game (delete from recycle bin as well)
- Verify integrity of files from R6 and try to play

This worked for me, I was getting the same error and couldn't play a single match, plus everytime I would close the game it wouldn't close until I've restarted my PC. Now everything is working :) hope this helps someone
Suprcharg 2024 年 12 月 18 日 上午 8:25 
I have this issue and the ONLY thing that works is completely wiping my PC and reinstalling windows. I have obviously tried every idea that anyone has posted to the interwebs because the LAST thing I want to do is wip 3 months of work/configuration/settings from my PC. Game works fine for several months then BAM! Time to wipe and reload again. For me this issue happens when joining/transferring on official servers. The only game I have that uses Battleeye is ARK. This is a Battleeye issue. The Battleeye support is useless and just tells you that you must wipe and reload Windows.
最後修改者:Suprcharg; 2024 年 12 月 18 日 上午 8:26
tt 2024 年 12 月 18 日 下午 4:48 
引用自 Suprcharg
I have this issue and the ONLY thing that works is completely wiping my PC and reinstalling windows. I have obviously tried every idea that anyone has posted to the interwebs because the LAST thing I want to do is wip 3 months of work/configuration/settings from my PC. Game works fine for several months then BAM! Time to wipe and reload again. For me this issue happens when joining/transferring on official servers. The only game I have that uses Battleeye is ARK. This is a Battleeye issue. The Battleeye support is useless and just tells you that you must wipe and reload Windows.
What worked for me is reformatting all my drives
bro ubisoft connect isn't helping, they just say "try re installing battleye" I DID. IT DOES NOTHING, bro i just want to play the damn game but its full of bugs that constantly kick you
tt 3 月 23 日 下午 8:14 
引用自 Rimuru Tempest (LN)
bro ubisoft connect isn't helping, they just say "try re installing battleye" I DID. IT DOES NOTHING, bro i just want to play the damn game but its full of bugs that constantly kick you
Try formatting all of your drives this fixed all my issues
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張貼日期: 2021 年 3 月 21 日 下午 6:43
回覆: 26