r6s won't connect to servers

[SpicyChiruMiru]

i've really tried everything the things ubisoft recommended still no results
anybody have a fix for this?

[UbiKarl]

Hey zenzaniera, thanks for getting in touch and sorry to hear about the issue you're having to deal with there.

I've had a closer look at our server status during the time of your contact however wasn't able to identify any outages and servers were working as intended, therefore if problem persists, could you advise us what is the error message you receive?

In the meantime, if you haven't already, give the following steps[www.ubisoft.com] a go, as it will allow you to establish the best possible connection to game servers, and try connecting then.

Keep us updated!

- Ubisoft Support

[SpicyChiruMiru]

Originally posted by UbiKarl:

Hey zenzaniera, thanks for getting in touch and sorry to hear about the issue you're having to deal with there.

I've had a closer look at our server status during the time of your contact however wasn't able to identify any outages and servers were working as intended, therefore if problem persists, could you advise us what is the error message you receive?

In the meantime, if you haven't already, give the following steps[www.ubisoft.com] a go, as it will allow you to establish the best possible connection to game servers, and try connecting then.

Keep us updated!

- Ubisoft Support

thanks for responding the error code is
[3-0x0001000B]
The Rainbow Six Siege servers are unreachable please try again later.

i've tried everything and it still won't connect

[MaDragon7]

Originally posted by zenzaniera:

i've really tried everything the things ubisoft recommended still no results
anybody have a fix for this?

What's your location?
first verify game's files. then
check firewall and allow r6 there by checking the boxes. if it's just trying to connect for long time, then you may need to use ping accelerator.

[SpicyChiruMiru]

Originally posted by A-Great-Noob-7:

Originally posted by zenzaniera:

i've really tried everything the things ubisoft recommended still no results
anybody have a fix for this?

What's your location?
first verify game's files. then
check firewall and allow r6 there by checking the boxes. if it's just trying to connect for long time, then you may need to use ping accelerator.

Philippines the firewall thing is checked the ping accelerator is the thing i haven't tried yet
have any suggestions on a ping accelerator i can use?

[Ubi_TheBerry]

Originally posted by zenzaniera:

Originally posted by UbiKarl:

Hey zenzaniera, thanks for getting in touch and sorry to hear about the issue you're having to deal with there.

I've had a closer look at our server status during the time of your contact however wasn't able to identify any outages and servers were working as intended, therefore if problem persists, could you advise us what is the error message you receive?

In the meantime, if you haven't already, give the following steps[www.ubisoft.com] a go, as it will allow you to establish the best possible connection to game servers, and try connecting then.

Keep us updated!

- Ubisoft Support

thanks for responding the error code is
[3-0x0001000B]
The Rainbow Six Siege servers are unreachable please try again later.

i've tried everything and it still won't connect

Hey zenzaniera,

Thank you for getting back to us!

Just to check, were you able to give all of the Connectivity Troubleshooting steps[ubi.li] that Ubi-Karl linked above?

Thank you!

- Ubisoft Support

[SpicyChiruMiru]

Originally posted by Ubi_TheBerry:

Originally posted by zenzaniera:

thanks for responding the error code is
[3-0x0001000B]
The Rainbow Six Siege servers are unreachable please try again later.

i've tried everything and it still won't connect

Hey zenzaniera,

Thank you for getting back to us!

Just to check, were you able to give all of the Connectivity Troubleshooting steps[ubi.li] that Ubi-Karl linked above?

Thank you!

- Ubisoft Support

yes i have and none of them worked my wifi and lan cable are working just fine

[Ubi-Orion]

Originally posted by zenzaniera:

Originally posted by Ubi_TheBerry:

Hey zenzaniera,

Thank you for getting back to us!

Just to check, were you able to give all of the Connectivity Troubleshooting steps[ubi.li] that Ubi-Karl linked above?

Thank you!

- Ubisoft Support

yes i have and none of them worked my wifi and lan cable are working just fine

Hey there.

Sorry for the delay in getting back to you.

If you are still experiencing issues with connectivity please open a support case with us we can investigate further.

You can reach us either through the support website[support.ubi.com] by opening a live chat session or alternatively through our social media accounts on Facebook[en-gb.facebook.com] and Twitter and they will be able to create a support case for you. Thanks.

- Ubisoft Support