4-0xfff0be25 error

[Uyuki]

Is there any solution to fix it? Cuz im getting this error since north star dropped.
And yes ubi supporters, i did everything that was said on site. It's still didn't help.

[Ubi-Thrupney]

I really appreciate you reaching out about this error, Uyuki. It is one we've been investigating, and I'd really like to add your report to our findings to help get this resolved.

You mentioned having followed the steps on our site. Just to make sure, was that our connectivity guide[www.ubisoft.com]? Please make sure in particular that you've reset your network hardware, gone wired if possible, fully updated your Windows install, and checked for any software conflicts on your network (like firewalls or downloading programs).

If it still happens, can you fill out the template below for me?

- What is the last exact date and time when this affected you?
- What region do you live in?
- Who is your internet service provider?
- Are you using wired ethernet or WIFI?
- What exactly were you doing in the game when this message popped up?
- Does this error appear 100% of the time, or only sometimes?

Thanks so much for your help, Uyuki.

[Uyuki]

Publicado originalmente por Ubi-Thrupney:

I really appreciate you reaching out about this error, Uyuki. It is one we've been investigating, and I'd really like to add your report to our findings to help get this resolved.

You mentioned having followed the steps on our site. Just to make sure, was that our connectivity guide[www.ubisoft.com]? Please make sure in particular that you've reset your network hardware, gone wired if possible, fully updated your Windows install, and checked for any software conflicts on your network (like firewalls or downloading programs).

If it still happens, can you fill out the template below for me?

- What is the last exact date and time when this affected you?
- What region do you live in?
- Who is your internet service provider?
- Are you using wired ethernet or WIFI?
- What exactly were you doing in the game when this message popped up?
- Does this error appear 100% of the time, or only sometimes?

Thanks so much for your help, Uyuki.

Yes this site that you wrote.

- 20.08.2021 22:00 GMT +3
- Moscow
- Seven-Sky
- Wi-fi
- Was trying to play with friends, match found and i got kicked. And it's not first time this happend. Usually happens when im restarting my game and trying reconnect to match.
- Sometimes

[Ubi_TheBerry]

Publicado originalmente por Uyuki:

Publicado originalmente por Ubi-Thrupney:

I really appreciate you reaching out about this error, Uyuki. It is one we've been investigating, and I'd really like to add your report to our findings to help get this resolved.

You mentioned having followed the steps on our site. Just to make sure, was that our connectivity guide[www.ubisoft.com]? Please make sure in particular that you've reset your network hardware, gone wired if possible, fully updated your Windows install, and checked for any software conflicts on your network (like firewalls or downloading programs).

If it still happens, can you fill out the template below for me?

- What is the last exact date and time when this affected you?
- What region do you live in?
- Who is your internet service provider?
- Are you using wired ethernet or WIFI?
- What exactly were you doing in the game when this message popped up?
- Does this error appear 100% of the time, or only sometimes?

Thanks so much for your help, Uyuki.

Yes this site that you wrote.

- 20.08.2021 22:00 GMT +3
- Moscow
- Seven-Sky
- Wi-fi
- Was trying to play with friends, match found and i got kicked. And it's not first time this happend. Usually happens when im restarting my game and trying reconnect to match.
- Sometimes

Thanks for getting back to us with this!

In terms of what you were doing, may we please know what game-mode you were attempting to queue for?

- Ubisoft Support

[Uyuki]

Publicado originalmente por Ubi_TheBerry:

Publicado originalmente por Uyuki:

Yes this site that you wrote.

- 20.08.2021 22:00 GMT +3
- Moscow
- Seven-Sky
- Wi-fi
- Was trying to play with friends, match found and i got kicked. And it's not first time this happend. Usually happens when im restarting my game and trying reconnect to match.
- Sometimes

Thanks for getting back to us with this!

In terms of what you were doing, may we please know what game-mode you were attempting to queue for?

- Ubisoft Support

Ranked match

[Ubi_TheBerry]

Publicado originalmente por Uyuki:

Publicado originalmente por Ubi_TheBerry:

Thanks for getting back to us with this!

In terms of what you were doing, may we please know what game-mode you were attempting to queue for?

- Ubisoft Support

Ranked match

Thanks for confirming that, I've passed your details onto the team, but in the meantime, if possible could you please;
- Try via an ethernet connection
- Confirm the version of Windows you're using

- Ubisoft Support

[JukeS]

After I literally tried everything that Ubi told me
Didnt help at all
What I tried:
- Forwarding Ports
- Fiddling with Firewall
- Reinstall Steam, Ubi Connect, R6
- Run basic network diagnostics (tracerouter, check router etc)
- Returned to Win 10 (im on 11 rn again)
- Fiddling with Settings.ini in Documents/MyGames

What actually solved my Problem:
Delete everything from Ubisoft Connect and Rainbow Six on your harddrive
That means in your normal C:Programms(x86), AppData, Regedit, MyGames/Siege and the Siege folder in steamapps/common
Also delete the firewall exceptions for both Ubi Connect and Rainbow Six
After I deinstalled and deleted everything and reinstalled again it just worked again

(Only took me like 7 hours so I hope it helps others)

P.S. Ubi Support told me it was my ISP while R6 was running fine on my laptop

[Ubi_TheBerry]

Publicado originalmente por JukeS 乡:

After I literally tried everything that Ubi told me
Didnt help at all
What I tried:
- Forwarding Ports
- Fiddling with Firewall
- Reinstall Steam, Ubi Connect, R6
- Run basic network diagnostics (tracerouter, check router etc)
- Returned to Win 10 (im on 11 rn again)
- Fiddling with Settings.ini in Documents/MyGames

What actually solved my Problem:
Delete everything from Ubisoft Connect and Rainbow Six on your harddrive
That means in your normal C:Programms(x86), AppData, Regedit, MyGames/Siege and the Siege folder in steamapps/common
Also delete the firewall exceptions for both Ubi Connect and Rainbow Six
After I deinstalled and deleted everything and reinstalled again it just worked again

(Only took me like 7 hours so I hope it helps others)

P.S. Ubi Support told me it was my ISP while R6 was running fine on my laptop

Thanks for taking the time to share the troubleshooting process that allowed you to get reconnected to the game JukeS 乡, appreciate it!

- Ubisoft Support