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报告翻译问题
Please can you try the following steps:
Navigate to the installation folder of the game asking for a key. By default, this folder is located at C:\Program Files (x86)\Steam\steamapps\common\<GAME NAME>.
Once you get there, you will find two files, "uplay_install.manifest" and "uplay_install.state". Please, delete them.
After deleting the aforementioned files, please, verify the game files within Steam, for which you can take the following steps:
- Load Steam
- From the Library section, right-click on the game and select Properties from the menu.
- Select the Local files tab and click the Verify integrity of game cache... button.
- Steam will verify the game's files - this process may take several minutes.
- Once the process is completed, the Check Window will automatically exit.
Note that Steam may mention that one file hasn't been downloaded. This is expected behaviour and shouldn't be cause for concern.
If an issue is found you will be given the option to Repair, click Repair. After repairing the issue, please verify the game again until no issues are found. When this has been completed you can then try the game again.
Ubisoft Support Team
what if i don't have those files? I only have "uplay_r1_loader.dll" and "uplay_r1_loader64.dll"
If you don't have those files, just verify the game files in Steam, then try relaunching it.
- Ubisoft Support
Please see this article on how to Verify Integrity of Game Files. Thanks!
- Ubisoft Support
I am afraid that this is a very old thread and so I would recommend to start a new thread where we can cover all troubleshooting.
Many thanks,
- Ubisoft Support