Tom Clancy's Rainbow Six Siege

Tom Clancy's Rainbow Six Siege

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RAM May 11, 2018 @ 3:10am
Error Code: 2-0x00019008 Kicked From Match
No reason given just that I was kicked out of the match Which makes no sense. I don't cheat, ive uninstalled and reinstalled R6, verified the game files, uninstalled and reinstalled BE, and ive restarted my PC. Then I read that it must be an autohotkey. And to my knowledge of me being the only one using my PC, I have not set up any autohotkeys. I closed out of razer synapse and that didn't work. My mouse doesn't have any extra buttons on it other than the forward and backwards button, and a lighting button to change the light.

I recently just updated windows so I believe that is why. Steam was being really weird for me after I updated windows. I was pre-signed out, one of my games was registered as not installed even thought it actually was and R6 is acting up. Any ideas?

Error Code Screenshot: https://gyazo.com/e6df178baa19f3894860c7f59186622f
Last edited by RAM; May 11, 2018 @ 3:13am
Originally posted by bart:
For all those who still have this problem. After contacting ubsoft support and waiting a few weeks, I received a working solution from them (at least for me):

- Go to Documents/My Games/Rainbow Six - Siege/*UserID*/GameSettings.ini and open the GameSettings.ini file.
- Change the line ‘UseProxyAutoDiscovery’ from 0 to 1 and save the file.

Cheers
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Showing 1-13 of 13 comments
UbiBaron  [developer] May 12, 2018 @ 1:26am 
I'm sorry to hear you've been encountering this.

Do you get an abandonment penalty when this is occurring? How often do you get kicked out of a match?

- Ubisoft Support
RAM May 12, 2018 @ 3:09am 
Originally posted by UbiHolz:
I'm sorry to hear you've been encountering this.

Do you get an abandonment penalty when this is occurring? How often do you get kicked out of a match?

- Ubisoft Support
I don't play in the ranked matches. Just causual so no penalties there. It happens every match either during character selection, loading into drone/preperation phase or during the assualt/defense phase. I can never get through an entire round.
UbiBaron  [developer] May 12, 2018 @ 5:05am 
Thanks for getting back to me.

Have you gone through any connection troubleshooting for the issue? You can find some in the guide here[support.ubi.com]

- Ubisoft Support
Kenedy Dec 26, 2018 @ 10:58am 
Just in case anyone else having the issue and none of the faq about the error code doesnt help.
Try closing programms which u didnt use before the error code.
Cause the error code started to pop out for me cause of AORUS Engine.
When i have it turned on my battleye acts up and pops the error code and says corrupted memory. When i close it no error code anymore
RAM Dec 26, 2018 @ 12:11pm 
Originally posted by Kenedy:
Just in case anyone else having the issue and none of the faq about the error code doesnt help.
Try closing programms which u didnt use before the error code.
Cause the error code started to pop out for me cause of AORUS Engine.
When i have it turned on my battleye acts up and pops the error code and says corrupted memory. When i close it no error code anymore
My problem had to do with my hard drive. I had a dead hard drive after a few blue screens caused from other reasons outside of Rainbow Six. Luckily I had a spare drive laying around and after swapping out the one in my PC with the new one I didn't have any issues. I'm not saying everyone will have a dead hard drive but because I did it was having problems loading BattlEye or something. I also had boot times of over 8 hours. Sometimes longer.
paNDA Mar 11, 2021 @ 8:58am 
pls help me i have the same issue but i dont have hardware issue cause my pc is brandnew
RAM Mar 11, 2021 @ 5:02pm 
Originally posted by AlchemistBill:
pls help me i have the same issue but i dont have hardware issue cause my pc is brandnew
Try installing battleye and siege on a different drive
Ubi-WheelyDuck  [developer] Mar 19, 2021 @ 1:43pm 
Originally posted by AlchemistBill:
pls help me i have the same issue but i dont have hardware issue cause my pc is brandnew
Hi AlchemistBill,

Sorry to hear that you are receiving this error code.

Can I check whether you have followed the troubleshoot provide above by UbiBaron?

Many thanks

- Ubisoft Support
sassy skins.army Mar 21, 2021 @ 4:39am 
Originally posted by Ubi-WheelyDuck:
Originally posted by AlchemistBill:
pls help me i have the same issue but i dont have hardware issue cause my pc is brandnew
Hi AlchemistBill,

Sorry to hear that you are receiving this error code.

Can I check whether you have followed the troubleshoot provide above by UbiBaron?

Many thanks

- Ubisoft Support

I bought r6 yesterday and I have the same problem, I have found what this error code mean and it mean that BE kicked me for not being active for too long, but it kicks me every time when i play match and i do sth so idk what to do. I have done all this methods and it still kicking me, what should i do ?
Last edited by sassy skins.army; Mar 21, 2021 @ 4:39am
[teku] darkastroid Apr 11, 2024 @ 10:55pm 
I am having the same issue. However I'm not even getting far enough to be inactive. I find a match and then instantly get kicked does anyone have an idea what might be wrong?
RAM Apr 15, 2024 @ 3:05am 
Originally posted by teku darkastroid:
I am having the same issue. However I'm not even getting far enough to be inactive. I find a match and then instantly get kicked does anyone have an idea what might be wrong?

Check your Event Viewer for anything relating to BattlEye/Siege. You can also try reinstalling BattlEye and/or Siege or try moving them to a different drive. Ubisoft support was rather helpful for me when I contacted them about the error. You could give that a shot too.
A developer of this app has indicated that this post answers the original topic.
bart Apr 29, 2024 @ 4:35am 
For all those who still have this problem. After contacting ubsoft support and waiting a few weeks, I received a working solution from them (at least for me):

- Go to Documents/My Games/Rainbow Six - Siege/*UserID*/GameSettings.ini and open the GameSettings.ini file.
- Change the line ‘UseProxyAutoDiscovery’ from 0 to 1 and save the file.

Cheers
AidenWayne Jul 1, 2024 @ 9:41am 
Originally posted by meinkampf:
For all those who still have this problem. After contacting ubsoft support and waiting a few weeks, I received a working solution from them (at least for me):

- Go to Documents/My Games/Rainbow Six - Siege/*UserID*/GameSettings.ini and open the GameSettings.ini file.
- Change the line ‘UseProxyAutoDiscovery’ from 0 to 1 and save the file.

Cheers

I've tried change this line, but still gei this code
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Date Posted: May 11, 2018 @ 3:10am
Posts: 13