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I appreciate getting in contact with us is not always easy. Our Live Chat service is available for many locales, however the queue is often very quickly filled.
Here are some options -
- Support ticket / Live Chat: https://support.ubisoft.com/Cases/New
- Ubisoft forum: https://forums.ubisoft.com/forumdisplay.php/835-Player-Support
- Steam forum (where we are)
- Twitter: https://twitter.com/UbisoftSupport
- Facebook: https://www.facebook.com/UbisoftSupport/
We do our best to cover a wide variety of support options. It is not always possible to reply within 48 hours, but we do our very best.
Please let me know if I can help with anything.
- Ubisoft Support