Tom Clancy's Rainbow Six Siege

Tom Clancy's Rainbow Six Siege

Тема закрыта
Error Code 2-0x0000C015 connection failure
how to fix this sh*t error

EDIT: requesting refund, Ubisoft will not fix this error.
Отредактировано Bedo (read desc); 11 янв. 2018 г. в 15:35
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Сообщения 151165 из 905
Well I guess if it was an ISP block we wouldn't be able to connect at all . UBI soft for as long as I can remember had awful servers
Отредактировано Soulscourge-Eidolon; 8 янв. 2018 г. в 6:42
Автор сообщения: WolF-X7
Well I guess it was an ISP block we wouldn't be able to connect at all . UBI soft for as long as I can remember had awful servers
Exactly, that's what I've been saying for so long.

If it was an ISP problem, we wouldn't been able to play other games too, besides, I've called TE-Data and they said there are no restrictions made to any connections online, I can access the ♥♥♥♥♥♥♥ deep web if I wanted.

Please Ubisoft fix your sh*t, I didn't buy the freaking game to keep it in my library and never touch it. I wanna play the ♥♥♥♥♥♥♥ game...
Bois, siege is going on maintenance tomorrow, this could mean our error will be fixed!
Автор сообщения: PhantomQueue 法
Bois, siege is going on maintenance tomorrow, this could mean our error will be fixed!
The game went on maintenance already 3 times before and they still haven't fixed ♥♥♥♥

But I'm not gonna talk ♥♥♥♥ from now, maybe they're actually fixing it.
Отредактировано Bedo (read desc); 8 янв. 2018 г. в 8:14
Автор сообщения: Ævalen
Автор сообщения: PhantomQueue 法
evalen you made a ticket in ubisofts site right?
I did: https://support.ubi.com/en-GB/Cases/05451584
When I try to click ur ticket it gives me a 404 error, anyways what did he tell you?
Автор сообщения: PhantomQueue 法
Автор сообщения: Ævalen
I did: https://support.ubi.com/en-GB/Cases/05451584
When I try to click ur ticket it gives me a 404 error, anyways what did he tell you?
He literally told me to do stuff I did before, like 3 times before

Thank you for waiting for our response, my name is David and I'll be handling your case. First of all, please allow me to apologise for the time that it has taken us to reply to your ticket. We are doing our best to improve our service, to ensure our responses are as quick as possible.

Please review the following steps in order to address your current issue:

1. Flush DNS:
• Run Command Prompt as an admin
• Type "ipconfig /flushdns" without the " and press Enter
• Close the CMD

2. Clear Temporary Files
▬ Note: You must close your web browser and Rainbow Six before
• Go to the Start menu on your Desktop
• Press the Windows key + letter R at the same time
• Type in %TEMP% and press Enter
• Select All files and Shift+Del them

3. Disable your Anti Virus
• Do not pause or stop your antivirus and/or firewall only. You must literally exit all of them.
• Right click your antivirus icon on tray and close it.
• After that, open Windows Defender settings and disable its real-time protection.

Feel free to reach us if you have any more queries. We're happy to assist you!

Best regards,
David
Ubisoft Customer Support
I told him to look deeper into it because this is a ♥♥♥♥♥♥ joke, we've tried everything, I tried everything
Oh, so thats what he sent you.
Автор сообщения: PhantomQueue 法
Oh, so thats what he sent you.
Yeah.

NOTHING USEFUL
Автор сообщения: Patho
Автор сообщения: Ævalen
Yeah.

NOTHING USEFUL

These Developers already know what the problem is and won't try and fix it because you are just another number. They always point you to Support and even then they tell you try this and do this instead of owing up to the actual problem themselves.

Honestly I just started getting this error after 362 hours of playing the game. It never happened to me before until about an hour ago today. I did my own investigation and it concluded with the game and Ubisoft itself. Somewhere in that binary code is a flaw that Ubisoft can't afford to fix.

If Ubisoft took down the server for more than 24 hours it would cost them a lot of money considering the Sponsors, Events, Tournaments,etc. This problem is wide spread but not enough to garner a reaction that leads to it being solved just for a few hundred individuals. They would rather sweep it under the bus and blame it on you. They may not say it directly to you or indirectly but they know that it's server side coding causing the problem.

Anyways here is the exact error codes that I got today.

https://i.imgur.com/JyoF8bA.png

https://i.imgur.com/GQBSe3t.png

Now you can believe what you want to believe and that's cool but at the end of the day it's here say right? Take it easy bud.
So you're basically saying I won't be able to play the game anymore? are you ♥♥♥♥♥♥♥ kidding me?
Автор сообщения: Ævalen
Автор сообщения: Patho

These Developers already know what the problem is and won't try and fix it because you are just another number. They always point you to Support and even then they tell you try this and do this instead of owing up to the actual problem themselves.

Honestly I just started getting this error after 362 hours of playing the game. It never happened to me before until about an hour ago today. I did my own investigation and it concluded with the game and Ubisoft itself. Somewhere in that binary code is a flaw that Ubisoft can't afford to fix.

If Ubisoft took down the server for more than 24 hours it would cost them a lot of money considering the Sponsors, Events, Tournaments,etc. This problem is wide spread but not enough to garner a reaction that leads to it being solved just for a few hundred individuals. They would rather sweep it under the bus and blame it on you. They may not say it directly to you or indirectly but they know that it's server side coding causing the problem.

Anyways here is the exact error codes that I got today.

https://i.imgur.com/JyoF8bA.png

https://i.imgur.com/GQBSe3t.png

Now you can believe what you want to believe and that's cool but at the end of the day it's here say right? Take it easy bud.
So you're basically saying I won't be able to play the game anymore? are you ♥♥♥♥♥♥♥ kidding me?
Chill out man.For some reason when I restart my router I can play normally. I know you did that before and I might sound stupid for asking you to do this , but try soft rebooting your router till you can join a game. I am on Te data and this works for me , at least for now
Отредактировано Soulscourge-Eidolon; 8 янв. 2018 г. в 9:19
Автор сообщения: Patho
Автор сообщения: WolF-X7
Chill out man.For some reason when I restart my router I can play normally. I know you did that before and I might sound stupid for asking you to do this , but try soft rebooting your router till you can join a game. I am on Te data and this works for me , at least for now

I don't think you understand that he has already done everything possible himself and by the support team. Don't tell him to chill out he has every right to be upset. You aren't helping him by providing that information. It seems to me that you haven't read his post all the way upto page 12. I feel for the guy but there is nothing he can do just like me. Stop wasting his time.
You people are so negative and aggressive. I was only trying to help. Be it your way , I was giving a temporary work around as I am in the same situation as him. And I read the post and I know what he has done up to this point
Автор сообщения: WolF-X7
Автор сообщения: Patho

I don't think you understand that he has already done everything possible himself and by the support team. Don't tell him to chill out he has every right to be upset. You aren't helping him by providing that information. It seems to me that you haven't read his post all the way upto page 12. I feel for the guy but there is nothing he can do just like me. Stop wasting his time.
You people are so negative and aggressive. I was only trying to help. Be it your way , I was giving a temporary work around as I am in the same situation as him. And I read the post and I know what he has done up to this point
Dude, the whole problem is that what you're saying is only a temporary fix, whats the point to do that if the problem will just keep returning every day

I should've just asked for a ♥♥♥♥♥♥♥ refund, this is ridiculous...
Автор сообщения: Ævalen
Автор сообщения: WolF-X7
You people are so negative and aggressive. I was only trying to help. Be it your way , I was giving a temporary work around as I am in the same situation as him. And I read the post and I know what he has done up to this point
Dude, the whole problem is that what you're saying is only a temporary fix, whats the point to do that if the problem will just keep returning every day

I should've just asked for a ♥♥♥♥♥♥♥ refund, this is ridiculous...


^^^^^^^^^^^^^
Отредактировано wrap; 8 янв. 2018 г. в 10:07
Besides, rebooting my router fixes it again, temporarily after tons of attempts, I need to restart my router like 10-20 times in a row for it to work.
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Дата создания: 11 дек. 2017 г. в 12:16
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