Tom Clancy's Rainbow Six Siege

Tom Clancy's Rainbow Six Siege

Haru Feb 18, 2020 @ 4:01pm
I can't buy the year 5 pass (error) ;-;
I tried many times to buy it, but it always fails and a message appears saying that the payment can't be made and that I should try again in a few minutes. Does anyone know why?
Last edited by Haru; Feb 18, 2020 @ 4:02pm
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Showing 1-13 of 13 comments
BigBadBagOfSwag Feb 18, 2020 @ 4:28pm 
same for buying currency
spicyLEGO Feb 18, 2020 @ 5:07pm 
:(
Hollywood Feb 18, 2020 @ 5:09pm 
Yeah and I'm not getting the rewards for mine. Seems very bugged atm.
spicyLEGO Feb 18, 2020 @ 5:12pm 
Originally posted by hollywoodkik:
Yeah and I'm not getting the rewards for mine. Seems very bugged atm.
you won't get the rewards now, wait until the new season starts
Haru Feb 18, 2020 @ 5:18pm 
Bro actually I managed to buy it and I already got the rewards
spicyLEGO Feb 18, 2020 @ 5:19pm 
Originally posted by はる|Haru:
Bro actually I managed to buy it and I already got the rewards
bruh
Haru Feb 18, 2020 @ 5:19pm 
XD
Haru Feb 18, 2020 @ 5:21pm 
Originally posted by Spicy LEGO:
Originally posted by はる|Haru:
Bro actually I managed to buy it and I already got the rewards
bruh
Just to be sure, you were talking about the skin, the charm and the other things right? Because if you're talking about that, then I said the right thing :)
Haru Feb 18, 2020 @ 5:22pm 
Originally posted by はる|Haru:
Originally posted by Spicy LEGO:
bruh
Just to be sure, you were talking about the skin, the charm and the other things right? Because if you're talking about that, then what I said is right :)
Hollywood Feb 18, 2020 @ 5:42pm 
Most of my friends also got 5 alpha packs, 2 legendary 3 epic, and still haven't gotten those. Also don't see them listed, but they all had the same thing. I myself don't even have the Jager skin or the VIP discount bu I do have the increased alpha pack chance.
UbiYubble Feb 18, 2020 @ 6:26pm 
Moving this thread to Support!
UbiGinge  [developer] Feb 19, 2020 @ 3:10am 
Hey Operators :)
If you are having issues with making in-game purchases on your Steam version of the game, please follow the steps below:

- Go to Steam > Settings > In-Game tab.
- Make sure "Enable Steam Overlay while in-game" is ticked.
- Go to your Steam Library.
- Right click on the game and select Properties.
- In the General tab, make sure "Enable Steam Overlay while in-game" is ticked.

You may also need to clear your browser cache in Steam. To do this:
- Navigate to Steam > Settings
- In the Settings Menu find "Web Browser"
- "Delete browser cache" > OK

If you still have issues after this, please give us a shout

- Ubisoft Support
Mistral Mar 10, 2020 @ 9:51am 
Hello, I come to you because I have the same error as the author... Even though I did what you suggested UbiGinge, I can't buy year 5 pass...
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Date Posted: Feb 18, 2020 @ 4:01pm
Posts: 13