Problem with ping.

[tiEd.]

7th February i had 100 ping on weu and neu server. 8th february's morning my ping have became to 200 and now it is 200 too. what happened? What i need to do? Support dont give me answer.

[Vault]

it's been like that for a week now

[Mai]

same

[「Nikolaˢ Kejdz」]

High ping problem

Hi!

For a last 2 weeks I happen to have very high ping in r6 (before it was around 45-60 but now it's 166-250) This problem is so bad that game once connected me to west US data center (Im from poland BTW) and it still was high. I also noticed that other people who described similar sounding problem also happend to be polish. So I came to little conclusion that maybe there is some problem with getting quality connection from Poland. Im not using any VPNs or other stuff so I have no clue what to do to fix it.

[LUCIFER_M_Star]

middle east server

hey ubisoft , I want to say me and my friends we playing 5 year with high ping from middle east , with 70 upto 90 ms ping , please try to fix our pings after 5 eyars .

my netowrk is fiberhome 25 mb/s and 1 ms latency to tehran , 80 ms on menu to weu ...
can you give middle east servers to help our ping?

[Landy⛟]

Originalmente postado por UbiViral:

Originalmente postado por Landy:

Back to the main menu

Thank you for confirming this. Can we ask that you try the steps from the link below please:

https://support.ubisoft.com/en-au/faqs/000023138/Troubleshooting-connectivity-issues-in-Rainbow-Six-Siege-R6S/

If the issue persists please let us know.

Thank you.

- Ubisoft Support

Its still happening

[Ubi Milky]

Hi Landy,

Were you able to try all the troubleshooting steps posted by Ubi-Viral?

Do you know if you are running any background software that may be interfering with the game?

Do you also know what your CPU usage is running at when you launch the game? And do you have enough memory and Vram?

Are you using Vulkan mode or DirectX?

There could be several reasons why the game keeps crashing for you, we need to be able to narrow it down a bit more if you can answer the previous questions, thanks bud.

-Ubisoft Support

[么Ohilax]

Hi, since the begining of the new update. I have been having the same issue as described above. And I'm also from Poland. Is there a way to fix the issue myself or RS6 dev team is doing something about it?

[Landy⛟]

im using DirectX

i did try every step you sent me

My cpu is a ryzen 7 3700 and i have like 12% usage thats beacuse i got a gtx 750ti 2gb vram right now

[[No Name]]

I get removed from games and placed back in main menu with no vote kick or error messages.

So after the recent update I noticed that the game would just return me to the main menu even though I didn't click on the return to menu button, it does not give me any error code, just removes me from the game and places me in the main menu. Non of my friends experienced this, only me.

Posting here cuz ubisoft support did not allow me to even submit this issue as a ticket....

[Ubi Milky]

Originalmente postado por Landy:

im using DirectX

i did try every step you sent me

My cpu is a ryzen 7 3700 and i have like 12% usage thats beacuse i got a gtx 750ti 2gb vram right now

Okay thank you for updating me.

In order to help you further with this, we would need to look at your internet set up in greater detail to identify what the cause may be.

Please contact us through one of our support pages here with your Ubisoft ID, so that we can link your account -

Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/
Ubisoft Support website - https://support.ubisoft.com/en-gb/Cases/new

If you could also send us your port forwarding screenshots of your router too please. We will need to check your connection. Do you know what type of ping score you get?

Typically we aim to respond to your cases within 48 hours but sometimes this can take longer.

-Ubisoft Support

[Ubi Milky]

Hi everyone, thank you for contacting us about your ping issues.

Can you confirm you have tried all the steps in our connectivity guide including port forwarding your router settings? -

https://ubi.li/YPwnl

Previously we noticed that enabling Vsync 2 Frame in the settings would decrease the ping.
In some cases disabling Vsync returned the ping to normal.

Let us know when you have tried ALL of these steps and if they were successful for you or not?

Please let us know what area you are all playing in too so we can establish if this is affecting a certain area.

Thank you.

-Ubisoft Support

[[No Name]]

Why was I merged to this? My issue is not even close to this????

[RGBFast]

Originalmente postado por Ubi-Milky:

Hi everyone, thank you for contacting us about your ping issues.

Can you confirm you have tried all the steps in our connectivity guide including port forwarding your router settings? -

https://ubi.li/YPwnl

Previously we noticed that enabling Vsync 2 Frame in the settings would decrease the ping.
In some cases disabling Vsync returned the ping to normal.

Let us know when you have tried ALL of these steps and if they were successful for you or not?

Please let us know what area you are all playing in too so we can establish if this is affecting a certain area.

Thank you.

-Ubisoft Support

Tried all of these steps, ping is still 220

[Lobo]

NEU area, same problem, pops me into US east for whatever reason. Tried all of the steps mentioned throughout the entire discussion as well as multiple other threads, sites and more, nothing works. Ping refuses to drop below 150~, and force switching to NEU/EUW data center makes the ping go even higher. Every other multiplayer game I play works fine, it's literally only Siege suffering from this issue for me.