Ubisoft stuck in Do not disturb?

[Allie Rin]

I can't see friends in game and they cant see me, I can't toggle the Do Not Disturb to online mode, how do I fix this?

[76561198868336514]

Hey there,

Is this issue happening in Uplay or Steam?

If Uplay, try logging out/in and testing again. Failing this, reinstall the Uplay client.

- Ubisoft Support

[Salios]

Hey, hopping on this post. It's dec 30 2020 and i'm having the same issue. worked for the first few days it was installed and then suddenly i can't play games with people. i've restarted, uninstalled, and reinstalled but i'm still stuck in do not disturb. Is this because I don't have 2 factor set up?

[Ubi_TheBerry]

Originally posted by salios:

Hey, hopping on this post. It's dec 30 2020 and i'm having the same issue. worked for the first few days it was installed and then suddenly i can't play games with people. i've restarted, uninstalled, and reinstalled but i'm still stuck in do not disturb. Is this because I don't have 2 factor set up?

Hello Salios,

In future, please try to refrain from necro-ing old threads and instead consider creating your own if a current one for your issue isn't already available.

Are you still locked to Do Not Disturb?

If so, are you unable to select any other Status Options?

And can you please try setting the Ubisoft Connect client to 'Offline' and 'Online' again and let us know if there are any changes.

Thank you

- Ubisoft Support

[Salios]

Sorry about that. I am still locked into DND and unable to select any other status. As I was typing this i tried offline/online and I'm still having the same issue.

[Ubi-WheelyDuck]

Originally posted by salios:

Sorry about that. I am still locked into DND and unable to select any other status. As I was typing this i tried offline/online and I'm still having the same issue.

Hey there,

Thank you for your update.

Would it be at all possible to follow the steps in this support article[support.ubisoft.com]?

Any trouble just let us know

-Ubisoft Support🦆