update failed

[Alcatraz]

everysingle time i go into main menu and want to get into a game i got this message

[Ubi-Matcha]

Hey guys, apologies for the delay.
I'd first recommend verifying your game files.
Let us know if you're still having issues after that.

- Ubisoft Support

[✪¿Mistery?]

Escrito originalmente por Alcatraz:

so apparantly i found this: (ok I found something that might help you guys:
there is something with the DNS about your connection and here what you guys need to do:
go to network and sharing center then chose change adaptor setting, it will take u to your network connections chose your connection right click on it and click the properties, look for internet protocol version 4(IPv4) and click on its properties now you should see the "use the following DNS server address":1- in the preferred DNS should be 8.8.8.8 and the alternate one should be 4.2.2.4
i hope this will solve your problems.)

Tried it out but still wont get into the damn game. Hope this helps anyone

This worked thanks

[xMidnightSnowx]

Escrito originalmente por UbiMatcha:

Hey guys, apologies for the delay.
I'd first recommend verifying your game files.
Let us know if you're still having issues after that.

- Ubisoft Support

Things I've done so far:

- Reinstall the game 4 times
- Verifying Game files 16 times
- Flush DNS
- Restart PC 10 times
- Clear Cache and restart Steam and Uplay
- Reinstalled it on my HDD and then back to SSD
- Change DNS

Nothing worked. Downloading is not a problem since I usually have unlimited bandwidth and a speed of 12 Gbps [ approx. 1.2 GBPS ]

[Ubi-Matcha]

Thanks for that info xMidnightSnowx,
This error is usually associated with a network issue, looks like you've already completed some of these steps but could you run through some basic connectivity troubleshooting[support.ubi.com] just to rule that out?

- Ubisoft Support

[Alcatraz]

Escrito originalmente por UbiMatcha:

Hey guys, apologies for the delay.
I'd first recommend verifying your game files.
Let us know if you're still having issues after that.

- Ubisoft Support

Like i didnt do it. I did it twice, i did everything i could. Still not letting me in.

[xMidnightSnowx]

After some trial and error, I have found a fix (atleast the one that works for me)

Reinstall the game completely and make sure you Flush DNS ( Command Prompt > type " ipconfig /flushdns " without the quotes )

Change your DNS Server

Then clear cache and start Steam and Uplay and verify the files. You should not get that error again.

[xMidnightSnowx]

and also @UbiMatcha , this problem seems to affect only the APAC (SEAS) region.

Edit: Now I'm more concerned about my game crashing every alternative rounds (especially when I play ranked)

[oʊdɪn]

Escrito originalmente por xMidnightSnowx:

After some trial and error, I have found a fix (atleast the one that works for me)

Reinstall the game completely and make sure you Flush DNS ( Command Prompt > type " ipconfig /flushdns " without the quotes )

Change your DNS Server

Then clear cache and start Steam and Uplay and verify the files. You should not get that error again.

what do you mean clear cache, me too having this issue

[xMidnightSnowx]

Escrito originalmente por Wada Hek:

Escrito originalmente por xMidnightSnowx:

After some trial and error, I have found a fix (atleast the one that works for me)

Reinstall the game completely and make sure you Flush DNS ( Command Prompt > type " ipconfig /flushdns " without the quotes )

Change your DNS Server

Then clear cache and start Steam and Uplay and verify the files. You should not get that error again.

what do you mean clear cache, me too having this issue

clear Steam Cache and Uplay cache along with Temp files

[oʊdɪn]

oh my, 3 hour troubleshooting this with no result. ♥♥♥♥ me im off to bed

[Alcatraz]

Escrito originalmente por Wada Hek:

oh my, 3 hour troubleshooting this with no result. ♥♥♥♥ me im off to bed

Meanwhile here i am figuring out how to ♥♥♥♥♥♥♥ get inside the game without getting error for almost a day. ♥♥♥♥ this ♥♥♥♥ im off slepping

[Alcatraz]

@xMidnightSnowx Thanks for the tips tho. Ive reinstalled and flushed dns. Still not working

[Alcatraz]

hey guys, after almost a day of suffering, r6s somehow fixed itself