Can't Buy R6 Credits From Currency Packs Store

[feetlicka]

Just as the title says, I have ~10$ on my steam account and I got into Siege to buy some R6 Credits and all goes well until I try to make the transaction and I get a message saying that I am having trouble connecting to the steam store.

I don't know if this is simply a bug with my own internet connection or Uplay to Ubisoft, but either way after trying this all day, nothing has been happening. Strangely, though, I have easily been able to pre-buy the Year 4 Pass and other goods from the store, just no credits. Also if this does have anything to do with my internet and requires me to do something to it, I honestly can't because I am not a genius with PCs or routers or any of that, really.

If anyone can help that would be wonderful, thank you.
(I'm crossing my fingers it's just a temporary bug with my internet or the solution to it is a simple and easy fix)

Edit:
In case I did not make it clear enough, I am trying to purchase R6 credits using my Steam Wallet, money from my wallet funded through Steam gift cards.

[Mikey]

HI i have just buy r6 credit from steam, it has deducted from my steamwallet, however. i still do not have the r6 credit. i have a mail as evidence. please help. This is so frustrating.

[Oizyz]

UbiMullac님이 먼저 게시:

Yo!

If you write out your ticket numbers I'll have a look.

- Ubisoft Support

11591061

[76561198412668683]

Raging Yoda - I can see you have received a reply on your case today.

If you're still unable to make a purchase, please reply on the case.

- Ubisoft Support

[valsis]

Just to give an update on my case, after 6 months of not being able to buy in-game content, I tried to unlink both Steam+Uplay and give it another shot.

I can tell you that this worked for me and I was able to finally buy in-game content.

All I did was, unlink Steam+Uplay -> purchased in-game content -> linked both accounts again.

I suspect there's some sort of conflict between platforms that makes it impossible to buy in-game content.

[Clavixus12]

Valsis님이 먼저 게시:

Just to give an update on my case, after 6 months of not being able to buy in-game content, I tried to unlink both Steam+Uplay and give it another shot.

I can tell you that this worked for me and I was able to finally buy in-game content.

All I did was, unlink Steam+Uplay -> purchased in-game content -> linked both accounts again.

I suspect there's some sort of conflict between platforms that makes it impossible to buy in-game content.

How do you unlink the accounts?

[valsis]

Clavixus12님이 먼저 게시:

Valsis님이 먼저 게시:

Just to give an update on my case, after 6 months of not being able to buy in-game content, I tried to unlink both Steam+Uplay and give it another shot.

I can tell you that this worked for me and I was able to finally buy in-game content.

All I did was, unlink Steam+Uplay -> purchased in-game content -> linked both accounts again.

I suspect there's some sort of conflict between platforms that makes it impossible to buy in-game content.

How do you unlink the accounts?

I had to go to the Ubisoft Website and then go to Account Management.

In Account Information, scroll down and unlink the Steam app. After that you'll be able to buy the currency pack in game without an issue.

Just make sure you re-link both accounts once your purchase is done!

I hope this helps!

[UbiShoreman]

Please refrain from necroing old threads. Double check the date before posting on things.