2 Adımlı Doğrulama Sorunu

[synyster]

Arkadaşlar 2 adımlı doğrulama linkine tıklayınca açılan sitede sürekli error hatası veriyor ve yapamıyorum araştırdım sürekli çerezlerle alakalı çözüm sunmuşlar fakat bu işime yaramadı, yardımcı olabilirseniz mutlu olurum.

[76561198868241859]

Hi Larsen,

We currently only offer support in English over Steam, could you please translate your ticket or alternatively you can open a ticket on our website {LINK REMOVED}here and one of my colleagues who speaks Turkish will be able to assist you.

-Ubisoft Support

[synyster]

Sorry for my bad english, i tried change dns but it doesnt work, i cant join my account management and cant do 2-STEP VERIFICATION, i tried change cookies too but it doenst work too i dont know how to i can join my account management, ERROR ERROR ERROR..

[Ubi-Matcha]

Thanks for that Larsen, as a workaround are you able to access account management from the overlay browser?

To help us further investigate the issue, could you also open your regular browser and navigate to the dev console (F12 on Chrome) while being on blank or your default page and do the following:

- open Ubisoft Account Management page
- leave the console tab open and follow the flow until the "Error" page is displayed
- go to console tab
- click on "Show console sidebar"
- click on "x info"
- take a screenshot

Please attach this screenshot to your support ticket to assist us in debugging this issue. Thanks!

- Ubisoft Support

[synyster]

i cant join ubisoft website really always Error Error! but ai take a screenshoot how can i give you that

[Ubi-Matcha]

You can send us the requested screenshot in a support ticket[support.ubi.com].
Thanks!

- Ubisoft Support

[synyster]

I did thanks! But its about Region or Turkey players? I think we wont join after 11.12.2018 ranked.. because we cant 2-STEP VERIFICATION..

[Ubi-Matcha]

It's possibly due to the region, however we're still looking into it.
Apologies for the inconvenience Larsen :(

- Ubisoft Support

[synyster]

We are waiting for it! Thanks for hep.. See ya

[StanicEnemy]

Selam.
Login into r6s
Open ubisoft overlay
Open webbrowser via overlay
And login into your account
Fixed.

[Fatih Doğucu]

I did double verification in rainbow six siege. SMS is sent on the old phone but not on the new phone. That's why I can't enter ranked. Can you help me?

[Ubi-Keo]

Originally posted by Fatih Doğucu:

I did double verification in rainbow six siege. SMS is sent on the old phone but not on the new phone. That's why I can't enter ranked. Can you help me?

For further assistance can you please create a support case:

https://ubi.li/e1rUR

Please note that due to the high volume of contacts it may take longer than usual to respond, however our support team will reply as soon as it is possible.

- Ubisoft Support