attempt to connect to server failed

[ANO]

Title

[76561198852600982]

Hey Big E! Are you still having issues connecting to the game servers? Do you get any specific error codes?

Could you please complete the troubleshooting {ENLACE ELIMINADO}here to see if this helps with your connection?

Let me know how it goes!

- Ubisoft Support

[ANO]

Publicado originalmente por Ubi-Town:

Hey Big E! Are you still having issues connecting to the game servers? Do you get any specific error codes?

Could you please complete the troubleshooting here[support.ubi.com] to see if this helps with your connection?

Let me know how it goes!

- Ubisoft Support

Hello again!
I re-installed the game and now it works fine like it should be!
Thanks for your answer!

Here is the screen shot from the game yesterday. (Attempt to connect to server failed)
https://steamcommunity.com/sharedfiles/filedetails/?id=1636927371

[76561198852600982]

I'm glad to see you managed to get it working, thanks for letting me know and providing the screenshot.

Good luck in your games!

- Ubisoft Support

[BlackJesus]

Im having the same problem.
Kicked me out of ranked match on matchpoint and wont let me join back , says attempt to connect to the server failed. Restarted everything and then put me in a new match. This is the second time. Oh , just now , i got a penalty sanction and lost elo.

[ANO]

Publicado originalmente por Stay TF Away:

Im having the same problem.
Kicked me out of ranked match on matchpoint and wont let me join back , says attempt to connect to the server failed. Restarted everything and then put me in a new match. This is the second time. Oh , just now , i got a penalty sanction and lost elo.

Try to re instal the game. Or try to clean cache from files or steam and local files. Might help =)

[UbiBaron]

We're sorry that's occurring for you.

As touched on by BIG E, I'd certainly advise running through our PC troubleshooting here[support.ubi.com]

How often do you see this occurring?

- Ubisoft Support

[BlackJesus]

Publicado originalmente por UbiBaron:

We're sorry that's occurring for you.

As touched on by BIG E, I'd certainly advise running through our PC troubleshooting here[support.ubi.com]

How often do you see this occurring?

- Ubisoft Support [/quote
It happens only sometimes , a restart of uplay client and game works but it doesnt fix the issue of losing rank and elo. And you cant rejoin the rank match. My main game is over 100+ gb with ultra texture so reinstalling is a pain in the butt.

[76561198401358013]

Hey DarthVaper,

I know the issue is frustrating, but just to double check, can you try some connection troubleshooting on your end to try to avoid getting disconnected in the first place:

{ENLACE ELIMINADO}https://support.ubi.com/en-GB/faqs/000023138/Connectivity-issues-in-Rainbow-6-Siege/

- Ubisoft Support

[BlackJesus]

I have been a siege player since Year 0 , so I have already tried these things for other siege related issues back in the day. I dont know if it will do any difference now but I'll give it a try. Thankyou for your time. Have a Nice day.

[UbiBaron]

Let us know how you get on with that.

Although oblivious I understand it can be hard to confirm this is it only happens every so often.

- Ubisoft Support

[Weckerl]

@UbiBaron I am having this exact issue. Just as the poster above is describing it.
Of course not always but this seems to be an error that should be fixed.

[Ubi-Orion]

Publicado originalmente por Weckerl - No Chat:

@UbiBaron I am having this exact issue. Just as the poster above is describing it.
Of course not always but this seems to be an error that should be fixed.

Hey there.

If you're having issues connecting to our servers and you have double checked that there is no maintenance occurring or known server issues, you can do so here[rainbow6.ubisoft.com], I would recommend performing each step of our connectivity troubleshooting here[support.ubisoft.com].

If after doing so you are still experiencing issues with connectivity please let me know. Thanks.

- Ubisoft Support

[kwi]

Hi, having the same issue for quite some times, I've tried reinstalling a couple of times, changing my dns, and reached out to ubisoft support, nothing helps

Please please help me, I wan't to play siege so bad :D