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Tom Clancy's Rainbow Six Siege > Player Support > Topic Details

Brap_99TTV has Tom Clancy's Rainbow Six Siege

Aug 6, 2018 @ 8:46pm

Gifting

Alright, so i had a friend buy me siege and he gifted it to me, after i downloaded it i started it up and it asked for an activation key that neither me or my friend had, What do i do?

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Showing 1-5 of 5 comments

Toastpiratewilly has Tom Clancy's Rainbow Six Siege

Aug 6, 2018 @ 11:35pm

best bet would be contacting support. I've heard of similar cases like this that other people have posted. I don't know how to fix it myself

Last edited by Toastpiratewilly; Aug 6, 2018 @ 11:35pm

Bhardiel

Aug 7, 2018 @ 1:25am

Originally posted by Brap99:
Alright, so i had a friend buy me siege and he gifted it to me, after i downloaded it i started it up and it asked for an activation key that neither me or my friend had, What do i do?

Ubisoft games don't use activation keys anymore, once redeemed on Steam, will ask you to log into a Uplay account and link it for the activation.

Try running Steam and Uplay as admin, and if the problem persist, contact Ubisoft support.

76561198432872620 Aug 7, 2018 @ 4:00am

Hey Brap,

I'd recommend to try the steps here first to see if this resolves the issue for you:

Please, navigate to the installation folder of the game asking for a key. By default, this folder is located at C:\Program Files (x86)\Steam\steamapps\common\<GAME NAME>.

Once you get there, you will find two files, "uplay_install.manifest" and "uplay_install.state". Please, delete them.

After deleting the aforementioned files, please, verify the game files within Steam, for which you can take the following steps:
- Load Steam
- From the Library section, right-click on the game and select Properties from the menu.
- Select the Local files tab and click the Verify integrity of game cache... button.
- Steam will verify the game's files - this process may take several minutes.
- Once the process is completed, the Check Window will automatically exit.

Note that Steam may mention that one file hasn't been downloaded. This is expected behaviour and shouldn't be cause for concern.

If an issue is found you will be given the option to Repair, click Repair. After repairing the issue, please verify the game again until no issues are found. When this has been completed you can then try the game again.

If this doesn't help, please try Steam or Ubisoft support {LINK REMOVED}

- Ubisoft Support Team