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Steven Jul 11, 2018 @ 2:58pm
ERROR Unable to find Uplay. Please check your installation and try again.
Help, when starting TCRSS after 10 seconds shows an error. Writes that: Unable to find Uplay. Please check your installation and try again. 1 player wrote:

As an option, then I can propose to launch it (Uplay) first and wait for its full load, but then launch the game on Steam. The game will start, the game will try to start Uplay, but since it is already running, the game will simply check that the key is already bound and run already through Uplay, and so the game first launches, then waits for the answer that there is an account and da game on it, but only then the launch of the game itself in Uplay.


I did everything as he said, but it still shows this error
Last edited by Steven; Jul 12, 2018 @ 5:19am
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Showing 1-5 of 5 comments
76561198412668683 Jul 12, 2018 @ 5:00am 
Hey,

We can only offer support in English unfortunately.

Can you please translate your issue or create a case on the {LINK REMOVED} so we can provide you support in your native language?

Thanks.

- Ubisoft Support
#1
catt Feb 13, 2019 @ 10:51am 
I have the exact same problem. Could someone please help me?
#2
76561198412668683 Feb 13, 2019 @ 11:03am 
Please make sure you are running Steam, Rainbow Six Siege and the Uplay client with {LINK REMOVED}

If this does not resolve your issue, please try reinstalling the game.

If you continue to experience issues after this, can you please create a case on the {LINK REMOVED}

Thanks.

- Ubisoft Support
Last edited by UbiRedbeard; Feb 13, 2019 @ 11:03am
#3
ホンダ Feb 14, 2023 @ 2:17pm 
hello, I have the same problem. How can I solve it? thanks in advanced
#4
Ubi_TheBerry  [developer] Feb 15, 2023 @ 7:33am 
Originally posted by ♕DUHAR'♕:
hello, I have the same problem. How can I solve it? thanks in advanced

Hey ♕DUHAR'♕,

Thanks for reaching out however please consider opening your own thread over reviving old, inactive ones in future.

Could you please ensure you have the most up to date version of Ubisoft Connect[ubi.li] installed.

Please also launch Ubisoft Connect and Rainbow Six: Siege as an admin[ubi.li] too.

Let us know if this helps at all!

- Ubisoft Support
#5
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Tom Clancy's Rainbow Six Siege > Player Support > Topic Details
Date Posted: Jul 11, 2018 @ 2:58pm
Posts: 5

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