sound sounds muffled.

[TheSuitedBunny]

my sound in main menu and other parts of the pc is fine but for some reason when i go in-game the sound become muffled and softer then before. is there any fix for this? (i got a new headphone today but as i stated above everything else including the main menu is fine)

[76561198401197618]

Have you configured it correctly?
I would consult the manufacturers guides for this.
- Ubisoft Support

[TheSuitedBunny]

Автор сообщения: UbiTripp'n

Have you configured it correctly?
I would consult the manufacturers guides for this.
- Ubisoft Support

hi, thanks for trying to help.
unfortunatly the headphones are plug and play. i already stated the problem is not there when in main menu, the operator selection screen or any other situation. other games are fine as well. i did consult the manufacturers guide. as for configuring it correctly it's according to beyerdynamics (the manufactures) a plug and play. i searched for hours on the net for help but did not find anything. i found some videos containing roughly the same but they said it was fixed by restarting the game. now as i mentioned before i DONT have the problem in the main menu, options, op customization, op selection, after match debriefing or any other ascpect in the game except for the in-game part. thank you for your time anyway.

[76561198401197618]

Is windows set to alter the volume of sounds when communications software is running ?
- Ubisoft Support

[TheSuitedBunny]

Автор сообщения: UbiTripp'n

Is windows set to alter the volume of sounds when communications software is running ?
- Ubisoft Support

currently it is set to do nothing.

[76561198401197618]

Could you report this on our {ССЫЛКА УДАЛЕНА}R6Fix website

Thanks

- Ubisoft Support

[Jerry]

I got the exact same problem! Did you find a solution yet?

[TheSuitedBunny]

Автор сообщения: Pre Malone

I got the exact same problem! Did you find a solution yet?

more or less, i just bought a amplifier for my headphones. it fixed it for rainbow but it did cost me some money.

[UbiBaron]

I'm glad to hear you were able to resolve that, although it's obviously a less than ideal situation.

Did you end up reporting it on our Fix site? That will let the team look into this further.

- Ubisoft Support

[TheSuitedBunny]

Автор сообщения: UbiHolz

I'm glad to hear you were able to resolve that, although it's obviously a less than ideal situation.

Did you end up reporting it on our Fix site? That will let the team look into this further.

- Ubisoft Support

i did report it actually. but the its okay, the money was worth playing the game normal again. so thank you very much!

[UbiBaron]

Ok thanks 👍

- Ubisoft Support

[hogge]

Did You download R6 analyst or anything on Overwulf? I have the same problem and I think it started when I downloaded overwulf. I deleted it but im still having problems.

[Ubi_TheBerry]

Автор сообщения: hogge

Did You download R6 analyst or anything on Overwulf? I have the same problem and I think it started when I downloaded overwulf. I deleted it but im still having problems.

Hey hogge,

As this is a fairly old thread now, may we please know more about your current situation specifically? Such as;
- The exact audio behaviour you encounter? (is it muffled only at certain points or after certain actions?)
- What audio output devices have you tried? (speakers, headsets, wireless / wired)
- What in-game Audio preset are you using? (stereo, surround)
- Are you using any additional Spatial Sound software? (Dolby Atmos, Windows Sonic)
- Have you attempted any troubleshooting steps so far?

Thank you!

- Ubisoft Support

[hogge]

My audio is really low I can barely hear the music and footsteps and even gunshots. I'm using a razer kraken x headset. I'm using the default settings in game(HiFI) and I'm not using any spatial sound software but I used to use 7.1 surround sound. I haven't done any real troubleshooting but I went into the control panel sound setting and set communications to 'do nothing'.

[Ubi_TheBerry]

Автор сообщения: hogge

My audio is really low I can barely hear the music and footsteps and even gunshots. I'm using a razer kraken x headset. I'm using the default settings in game(HiFI) and I'm not using any spatial sound software but I used to use 7.1 surround sound. I haven't done any real troubleshooting but I went into the control panel sound setting and set communications to 'do nothing'.

Hey hogge,

Sorry for the delayed response, thank you for getting back to us with that.

Could you please ensure you give all the steps in this guide[www.ubisoft.com] a try to troubleshoot this.

Please also try another audio output device to see if the issue persists.

Let us know how you get on, thank you!

- Ubisoft Support