high fps but game is not smooth

[Cheek Connoisseur]

i get 90-100 fps and my monitor is 144 hz. sometimes it happens by itself and game is so smooth but sometimes its not. i tried everything like everything to fix that but i cant do it. why it happens cuz it really annoys me and impact on my gameplay. how do i fix that please help

[UbiBaron]

Thank you for reporting this to us.

Could you provide a video example of this? Could this be due to high Ping?

- Ubisoft Support

[Cheek Connoisseur]

UbiHolz님이 먼저 게시:

Thank you for reporting this to us.

Could you provide a video example of this? Could this be due to high Ping?

- Ubisoft Support

no my ping is normal. i cant video proof. as i said rarely its so smooth but most of the time its not. there is a lot of same issue in internet and reddit

[Cheek Connoisseur]

as i said its not just me a lot of players have issue like this jsut search.

[UbiBaron]

It's hard to understand the exact issue that you're seeing, without being able to see it ourselves. This could be due to a number of other issues and it can be quite generic, which also makes it hard to track down the cause.

Are you getting 100% CPU or GPU usage when playing?

- Ubisoft Support

[Cheek Connoisseur]

UbiHolz님이 먼저 게시:

It's hard to understand the exact issue that you're seeing, without being able to see it ourselves. This could be due to a number of other issues and it can be quite generic, which also makes it hard to track down the cause.

Are you getting 100% CPU or GPU usage when playing?

- Ubisoft Support

i didnt see %100 cpu usage but dont know about gpu. i cant prove that to you because jsut as i said "its jsut sometimes smooth not always"

[Cheek Connoisseur]

UbiHolz님이 먼저 게시:

It's hard to understand the exact issue that you're seeing, without being able to see it ourselves. This could be due to a number of other issues and it can be quite generic, which also makes it hard to track down the cause.

Are you getting 100% CPU or GPU usage when playing?

- Ubisoft Support

maybe its because of input lag i dont know what you can suggest me

[UbiBaron]

Thanks for confirming that. I can understand, as mentioned it hard to describe issues like this sometimes.

For input lag something you can try is setting V-Sync to Max in the video settings. Some users have experienced input lag and this was a way to resolve this.

- Ubisoft Support

[Cheek Connoisseur]

UbiHolz님이 먼저 게시:

Thanks for confirming that. I can understand, as mentioned it hard to describe issues like this sometimes.

For input lag something you can try is setting V-Sync to Max in the video settings. Some users have experienced input lag and this was a way to resolve this.

- Ubisoft Support

like i said if you just wrote this to google you will find proofs and a lot of people have that problem

[UbiBaron]

As stated something not being smooth is a broad term and if you look into many of these reports, they are not describing the same issues. Without further information it's hard for us to look into this as there's not always the data available.

To this end, if you haven't already we'd ask you to create a case through our Support Site here[support.ubi.com]

Making sure to include a DxDiag and MSINFO, as this will help us to look into this. You can find steps on getting this here[support.ubi.com]

- Ubisoft Support

[Cheek Connoisseur]

UbiHolz님이 먼저 게시:

As stated something not being smooth is a broad term and if you look into many of these reports, they are not describing the same issues. Without further information it's hard for us to look into this as there's not always the data available.

To this end, if you haven't already we'd ask you to create a case through our Support Site here[support.ubi.com]

Making sure to include a DxDiag and MSINFO, as this will help us to look into this. You can find steps on getting this here[support.ubi.com]

- Ubisoft Support

already did ,no help doe. anyway thank you for trying to help

[UbiBaron]

I'm sorry to hear that.

Can you try lowering your refresh rate to 60, applying that and then upping it back to 144hz?

Also, if you are on Windows 10, try heading to the .exe file in your Steam directory, right click it, select Properties, Compatibility and select to 'Disable fullscreen optimizations'.

- Ubisoft Support

[Cheek Connoisseur]

UbiHolz님이 먼저 게시:

I'm sorry to hear that.

Can you try lowering your refresh rate to 60, applying that and then upping it back to 144hz?

Also, if you are on Windows 10, try heading to the .exe file in your Steam directory, right click it, select Properties, Compatibility and select to 'Disable fullscreen optimizations'.

- Ubisoft Support

when i try to put iy 60 hz its gets more choppy i dont know why.

[UbiBaron]

It would likely look worse at 60hz, just as there's less frames being displayed. I take it that putting it back up to 144hz didn't make a difference to the overall issue?

- Ubisoft Support

[Cheek Connoisseur]

UbiHolz님이 먼저 게시:

It would likely look worse at 60hz, just as there's less frames being displayed. I take it that putting it back up to 144hz didn't make a difference to the overall issue?

- Ubisoft Support

yes. i played with some nvidia 3d models too. disabled steam overlay and all. i did whatever i can i dont know what can i do more. game is kinda smooth but sometimes it gets really really smooth (on all maps and mods it doesnt matter) i just want to get really smooth every time i play

[Frost9]

UbiBaron님이 먼저 게시:

It's hard to understand the exact issue that you're seeing, without being able to see it ourselves. This could be due to a number of other issues and it can be quite generic, which also makes it hard to track down the cause.

Are you getting 100% CPU or GPU usage when playing?

- Ubisoft Support

Hello i know this thread is a lot older but i am having the same problem and i got actually 100% cpu usage! any help?