A Ubisoft service is currently unavailable. You can try again later or switch to offline mode.

[Big Helper]

Anyone else getting this message? I'm not seeing anyone mentioning it anywhere right now.

[UbiKarl]

Hey Derek!

Thank you for contacting us and I am sorry to hear about the issue you're experiencing. I can understand that the error message is something that comes up when trying to launch Uplay PC, but correct me if I'm wrong.

In order to resolve this, try power cycling your router. You'd want to turn it off, unplug it, wait a minute, then plug it back in and turn it on again. Additionally, try emptying the cache of Uplay PC as per following FAQ[support.ubi.com] and make sure that Uplay isn't blocked by any Firewall or Antivirus software you're using.

If none of these steps help, please look at the following troubleshooting steps[support.ubi.com], try completing them and let us know if your issue persists! :)

- Ubisoft Support

[Big Helper]

โพสต์ดั้งเดิมโดย UbiKarl:

Hey Derek!

Thank you for contacting us and I am sorry to hear about the issue you're experiencing. I can understand that the error message is something that comes up when trying to launch Uplay PC, but correct me if I'm wrong.

In order to resolve this, try power cycling your router. You'd want to turn it off, unplug it, wait a minute, then plug it back in and turn it on again. Additionally, try emptying the cache of Uplay PC as per following FAQ[support.ubi.com] and make sure that Uplay isn't blocked by any Firewall or Antivirus software you're using.

If none of these steps help, please look at the following troubleshooting steps[support.ubi.com], try completing them and let us know if your issue persists! :)

- Ubisoft Support

Thank you!

[UbiKarl]

โพสต์ดั้งเดิมโดย Derek:

โพสต์ดั้งเดิมโดย UbiKarl:

Hey Derek!

Thank you for contacting us and I am sorry to hear about the issue you're experiencing. I can understand that the error message is something that comes up when trying to launch Uplay PC, but correct me if I'm wrong.

In order to resolve this, try power cycling your router. You'd want to turn it off, unplug it, wait a minute, then plug it back in and turn it on again. Additionally, try emptying the cache of Uplay PC as per following FAQ[support.ubi.com] and make sure that Uplay isn't blocked by any Firewall or Antivirus software you're using.

If none of these steps help, please look at the following troubleshooting steps[support.ubi.com], try completing them and let us know if your issue persists! :)

- Ubisoft Support

Thank you!

No worries at all! :)

- Ubisoft Support

[THE COOLEST]

This is crazy but it worked for me..set your date a day ahead via your calendar on the bottom right of your computer "adjust date and time" click a date ahead and boom it connected right away. Some people say set it behind 5-7 days works too. Sounds fking nuts but it actually worked man!

[76561198412668683]

Glad to see this has been resolved.

- Ubisoft Support

[zayyy]

โพสต์ดั้งเดิมโดย Derek:

โพสต์ดั้งเดิมโดย UbiKarl:

Hey Derek!

Thank you for contacting us and I am sorry to hear about the issue you're experiencing. I can understand that the error message is something that comes up when trying to launch Uplay PC, but correct me if I'm wrong.

In order to resolve this, try power cycling your router. You'd want to turn it off, unplug it, wait a minute, then plug it back in and turn it on again. Additionally, try emptying the cache of Uplay PC as per following FAQ[support.ubi.com] and make sure that Uplay isn't blocked by any Firewall or Antivirus software you're using.

If none of these steps help, please look at the following troubleshooting steps[support.ubi.com], try completing them and let us know if your issue persists! :)

- Ubisoft Support

Thank you!

Clearing the cache worked for me! :D

[thenotred]

I had to clear the cache every time I change to a different network. Latency is outright bad but that is expected since my router is downstairs.

[UbiBaron]

Thanks for letting us know, guys.

Glad those steps are helping, although obviously a pain that you need to clear the cache each time.

- Ubisoft Support

[Joey]

Not working for me i need help, Plus i cant log into ubisoft support it keeps being stuck on loading

[7ㄖ丂丂セ卄🝗⻏ㄖ丂丂]

โพสต์ดั้งเดิมโดย UbiRedbeard:

Glad to see this has been resolved. - am sorry but none of these solutions worked for me can u help ?

[Phoned_Leek25]

i keep getting the same error on Uplay login:
A ubisoft service is currently unavailable. Please try again later.

[Ubi-Orion]

Hey there Phoned_Leek25! If you're still experiencing this issue and you've tried the troubleshooting above posted by UbiKarl first. Can you try the following steps, please try reconnecting in between each step:

1. Reset Winsock (works for all Windows users):

a) Open CMD as admin.
b) Type netsh int ip reset ipreset.txt and press Enter.
c) Type netsh winsock reset and press Enter.
d) Type netsh int ip reset and press Enter.
e) Restart your computer.

2. Network Reset (<- only for Windows 10 users):

a) Click on the Windows symbol on the bottom left of the screen.
b) Click on the Gear to access the Settings.
c) Click on "Network & Internet".
d) Click on "Network Reset".

3. Disable IPv6

1. Right-click the network icon in the bottom right corner of your desktop, and click "Open Network and Internet Settings"
2. In the middle of the window that appears, click "Change Adapter Options"
3. Next, right click on the network adapter you are looking to change and then select Properties.
4. Now, uncheck the box for Internet Protocol Version (TCP/IPv6) and then click OK.

- Ubisoft Support

[ojojo]

โพสต์ดั้งเดิมโดย Aureliusst:

This is crazy but it worked for me..set your date a day ahead via your calendar on the bottom right of your computer "adjust date and time" click a date ahead and boom it connected right away. Some people say set it behind 5-7 days works too. Sounds fking nuts but it actually worked man!

Legit, reset my cache and it still didn't work, so I thought why not try this and well, it worked.
It's currently the 27/10 and I changed the date back to 24/10 and it launched without an issue, maybe because I had played Siege on that day and it lines up with the old cache files?

BUT with the date set differently I wasn't able to join my friends, and they couldn't join me. So I changed the date back to normal and everything worked fine again.

Steps I took were:
1. Receiving error "A Ubisoft service is currently unavailable." when trying to launch R6 Siege
2. Changed the date back a few days
3. Launched Siege, now can't join or invite friends, probably can't join a game
4. Closed it and changed the date back to normal
5. Launched Siege again with no issue and played as normal

Who knows, but changing the date does work.

[UbiRaziel]

โพสต์ดั้งเดิมโดย ni:

โพสต์ดั้งเดิมโดย Aureliusst:

This is crazy but it worked for me..set your date a day ahead via your calendar on the bottom right of your computer "adjust date and time" click a date ahead and boom it connected right away. Some people say set it behind 5-7 days works too. Sounds fking nuts but it actually worked man!

Legit, reset my cache and it still didn't work, so I thought why not try this and well, it worked.
It's currently the 27/10 and I changed the date back to 24/10 and it launched without an issue, maybe because I had played Siege on that day and it lines up with the old cache files?

BUT with the date set differently I wasn't able to join my friends, and they couldn't join me. So I changed the date back to normal and everything worked fine again.

Steps I took were:
1. Receiving error "A Ubisoft service is currently unavailable." when trying to launch R6 Siege
2. Changed the date back a few days
3. Launched Siege, now can't join or invite friends, probably can't join a game
4. Closed it and changed the date back to normal
5. Launched Siege again with no issue and played as normal

Who knows, but changing the date does work.
:AOESheep:

Interesting! Thank you for your help in this thread :)

- Ubisoft Support

[Xooobx]

https://youtu.be/IfxdrrPxACs
this is one way to solve the problem, be sure that use a proxy server is Off but if it is off already then you should find another way but this one solve my problem