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Bir çeviri sorunu bildirin
We are able to offer Support in English at the moment. Please translate your message, and I will be happy to help! :)
- Ubisoft Support
Hello, I have a problem running rainbow six siege. When I press the play button on steam or ubisoft it appears and quickly disappears from the game image and on it writes cloud record synchronization and there is nothing. I will add that the task manager has 2 processes Rainbowsix.exe and Rainbowsix_BE.exe * 32.
My equipment is:
AMD Radeon HDD 7770
Intel core i3 4130 3.4 Ghz
4 GB of RAM
1000gb hard drive
Could it be the fault of not enough frames?
I'm having trouble launching Rainbow Six Siege. When I press the play on steam button, a picture from the game appears and quickly disappears and on it it says synchronization of cloud saves and then nothing.
Hey there.
I'm sorry to hear you're having issues launching the game.
The first thing I would suggest is to attempt each step suggested here[support.ubi.com]. These steps are known to resolve most of the common causes of crashing/freezing.
If after doing so you're still experiencing issues I'd then recommend opening a support case. You can reach us either through the support website[support.ubi.com] by opening a live chat session or alternatively through our social media accounts on Facebook[en-gb.facebook.com] and Twitter and they will be able to create a support case for you.
After you've opened the case if I can also ask you to attach two system reports to the case that will assist us in identifying any potential cause. The reports we need from you are:
MSInfo[support.ubisoft.com]
DxDiag[support.ubisoft.com]
Thanks.
- Ubisoft Support