Store Page
Tom Clancy's Rainbow Six Siege
All Discussions Screenshots Artwork Broadcasts Videos News Guides Reviews

Tom Clancy's Rainbow Six Siege

Store Page
This topic has been locked
TallyhoJrIV Jun 25, 2019 @ 12:22pm
Stuck on Preparing Content
Whenever I log into the game, it always gets stuck on Preparing Content.
Due to my stupid brother making an unnecessary admin account on the PC, I am not able to verify game file integrity. And due to no way of removing that admin account without access is available, I can't play the game.

The problem here is mainly me needing the admin account password, but my brother is someone who doesn't does that. He made that account to set a time limit, but he couldn't do that and so that account is stuck for eternity unless either a technical boy removes it or my brother does.

Anyways, Ubisoft, is there any way to fix this problem with the stuck loading?

Edit: Verifying game integrity now.
Last edited by TallyhoJrIV; Jun 25, 2019 @ 12:55pm
< >
Showing 1-7 of 7 comments
Laptop Jun 25, 2019 @ 12:28pm 
You're not gonna be able to do any proper troubleshooting without admin rights dude.
Last edited by Laptop; Jun 25, 2019 @ 12:29pm
#1
76561198852600982 Jun 25, 2019 @ 6:56pm 
Hey Tally!

When this occurs we would suggest that you verify the game files and run Steam and Uplay as administrator, typically this resolves the issue, but let us know if it's still not working.

- Ubisoft Support
Last edited by Ubi-Town; Jun 25, 2019 @ 6:56pm
#2
TallyhoJrIV Jun 26, 2019 @ 2:57am 
Originally posted by Ubi-Town:
Hey Tally!

When this occurs we would suggest that you verify the game files and run Steam and Uplay as administrator, typically this resolves the issue, but let us know if it's still not working.

- Ubisoft Support
I haven't gotten on the game yet but I have verified the game files.
I will update you on what happens next.
#3
TallyhoJrIV Jun 26, 2019 @ 3:01am 
Originally posted by Ubi-Town:
Hey Tally!

When this occurs we would suggest that you verify the game files and run Steam and Uplay as administrator, typically this resolves the issue, but let us know if it's still not working.

- Ubisoft Support
I am currently unable to get onto the game as I need the administrator password so that BattlEye launcher can install BattlEye again.
#4
Laptop Jun 26, 2019 @ 7:42am 
Like I said without admin rights you are just gonna run into problems in the long run.
#5
TallyhoJrIV Jun 26, 2019 @ 9:53am 
Originally posted by Ubi-Town:
Hey Tally!

When this occurs we would suggest that you verify the game files and run Steam and Uplay as administrator, typically this resolves the issue, but let us know if it's still not working.

- Ubisoft Support
It now works!
#6
76561198432872620 Jun 27, 2019 @ 12:42am 
Originally posted by TallyhoJrIV:
Originally posted by Ubi-Town:
Hey Tally!

When this occurs we would suggest that you verify the game files and run Steam and Uplay as administrator, typically this resolves the issue, but let us know if it's still not working.

- Ubisoft Support
It now works!

Thanks for letting us know the issue is resolved

- Ubisoft Support
#7
< >
Showing 1-7 of 7 comments
Per page: 1530 50

Tom Clancy's Rainbow Six Siege > Player Support > Topic Details
Date Posted: Jun 25, 2019 @ 12:22pm
Posts: 7

Discussions Rules and Guidelines