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번역 관련 문제 보고
1. Proxy and Offline Mode
We also must ensure that Windows is not utilizing any Proxy settings which can cause connectivity problems and that Offline Mode is disabled.
- Click on the menu icon in the top left corner.
- Select Settings.
- Click on the Network Tab.
- Make sure Always Start Uplay in Offline Mode is unchecked
- Select the Change Proxy Settings option.
- Press the LAN settings button at the bottom of the window.
- Make sure only the box checked is Automatically detect settings.
- Click OK to save the changes.
2. Software Conflicts
Try updating your Windows Firewall and the firmware for your home router. If updating these programs does not resolve the issue, you may need to temporarily shut-down the associated programs or bypass the router and establish a direct connection to your modem.
You can also temporarily disable your anti-virus, anti-malware, firewalls, and any other applications that are affecting your network traffic. If you can determine which application is configured too strictly, you can then add the appropriate exception or allowance to that application to allow Uplay to communicate freely on your local network.
Disable Internet Connection Sharing (ICS).
- Press the Windows key + R at the same time, and type services.msc into the prompt.
- Locate and right-click Internet Sharing Center, and select Properties.
- From the Startup Type dropdown, pick Disabled.
If you have an active Virtual Private Network (VPN) connection or software, disable them.
3. Port Forwarding
If it is not possible to shut-down your firewall, you will need to configure your router and/or firewall to forward the following network ports:
Uplay
TCP: 80, 443, 13000, 13005, 13200, 14000, 14001, 14008, 14020, 14021, 14022, 14023, and 14024
Rainbow Six: SiegeUDP: 10000-10099, 3074, 6015
Directions for configuring network ports are specific to the software and hardware being used and can be found by visiting the manufacturer's website.
Please visit {링크가 삭제되었습니다}https://support.ubi.com/faqs/000024619 for more information.
4. Background Applications
You may also encounter problems due to applications running in the background on your computer system. When playing Ubisoft games, please be sure to close all running background applications before starting your game.
5. Local DNS
If you are still having connection problems, you will want to try flushing your DNS and resetting your Windows hosts file.
Let me know if this helps resolves your issue.
- Ubisoft Support