Install Steam
login
|
language
简体中文 (Simplified Chinese)
繁體中文 (Traditional Chinese)
日本語 (Japanese)
한국어 (Korean)
ไทย (Thai)
Български (Bulgarian)
Čeština (Czech)
Dansk (Danish)
Deutsch (German)
Español - España (Spanish - Spain)
Español - Latinoamérica (Spanish - Latin America)
Ελληνικά (Greek)
Français (French)
Italiano (Italian)
Bahasa Indonesia (Indonesian)
Magyar (Hungarian)
Nederlands (Dutch)
Norsk (Norwegian)
Polski (Polish)
Português (Portuguese - Portugal)
Português - Brasil (Portuguese - Brazil)
Română (Romanian)
Русский (Russian)
Suomi (Finnish)
Svenska (Swedish)
Türkçe (Turkish)
Tiếng Việt (Vietnamese)
Українська (Ukrainian)
Report a translation problem
Sorry to hear you're having this crash when launching R6S with Vulkan.
Could you please follow our troubleshooting guide {LINK REMOVED} here , and confirm if this issue persists after following the steps? This guide should help with most technical issues, however if you still encounter problems, it'll serve to help us narrow down the cause.
If you require further assistance with this, could you please let us know if you have this same issue if you launch R6S without Vulkan?
Thank you.
- Ubisoft Support
i dont have issue when i lunch r6 in normal version ( i have low fps , because of that i must use vulkan version ) .
and this guide you send for me isn't working . i try that .
Hey there.
Sorry to hear that the issue has persisted.
Would you mind sharing your system specs with us please?
- Ubisoft Support
Ram 8
graphic unboeard + CPU = Radeon R6 512mb .
Hey Sᴀᴠɪᴏᴜя,
Thank you for getting back to us.
Just to be clear here - do you not have a dedicated GPU in your current setup?
As if you're only playing using onboard CPU graphics, this will place your setup below the game's minimum requirements[www.ubisoft.com], meaning you will not be able to launch in the Vulkan API (as a dedicated GPU is required).
This will likely be the cause of your low FPS in DirectX too.
- Ubisoft Support
Hey Sᴀᴠɪᴏᴜя,
The Vulkan API won't actively block you from launching the game on unsupported hardware, but it will struggle, with a multitude of factors being taken into consideration with if the program is able to launch at all.
Many players may find they're able to launch programs on systems below the minimum system requirements, but then find the game then runs very poorly or needs to use the very lowest settings.
As noted above, because you're using a PC without a dedicated GPU and the Vulkan API is the more demanding of the two, your PC won't be able to run it effectively.
If DirectX launches for you, I would suggest sticking to DirectX at very low graphical settings to try and maintain a stable FPS if possible with your setup.
If you have any further questions, please let us know.
Thank you!
- Ubisoft Support
Are you seeing any kind of error code before crashing? Also what game modes were you queuing for prior to the crashes?