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IDeMarco Dec 29, 2015 @ 12:12am
Rainbow Six Seige: My Computer is Shutting Down Completely mid game??? BEGGING FOR HELP!
I have an AMD Radeon R9 290 (200 series) and and AMD 8 Core Processor and am running on windows 10... I bought Rainbow Six Seige about a week ago and have been trying to figure out a fix ever since, I turned down my graphics, turned off shadows, stopped Raptr, and Updated all my drivers just cant find a fix.... The funny thing in this whole thing is that my roommate (He Runs Nvidia 650 and an AMD also) is having the same problem on his computer but it happens at different times. If I can't find a fix soon im hoping I can get a refund =/.
Last edited by IDeMarco; Dec 29, 2015 @ 12:13am
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Showing 1-15 of 35 comments
Mooch Jan 7, 2016 @ 10:17am 
I am having the exact same issue. I have a GTX 970, AMD 8150 Eight-Core, 8GB of Ram, windows 10 64bit. The weird thing is though, i was having this issue at first when i was trying to play while the download was still in progress (even though it said playable) and it would crash my whole system about 2-3 minutes into a situation. It finally was installed and I played all day on 1/3/16 for about 4-5 hours with NO PROBLEMS. Then on the next day, I cant get more than 2 minutes into a situation or a casual game without it shutting down my entire computer.

I have uninstalled and re-installed twice, I have tried three different driver versions and nothing seems to be fixing it. If anyone has any input or any help on this topic please let me know.

I feel your pain knifer, I feel your pain.
#1
Nexus_gta Jan 7, 2016 @ 2:37pm 
i have the same problem , whe need to report the problem at ubisoft, some of my friend have the same problems whit the game and its only whit this game
#2
EnStorEn (Banned) Jan 7, 2016 @ 2:39pm 
make sure your comp isn't overheating.
#3
Black Soul Jan 7, 2016 @ 2:54pm 
That's why I stay away from AMD not cause of poor quality but most of developers design their games based on Intel and Nvidia, again not all but most.
#4
IRL-Hawkeye Jan 7, 2016 @ 3:28pm 
I may have a solution, it's not guaranteed, but at this point, I doubt there are a lot of options.

Download MSI Afterburner, load it up and enter the settings menu. From there, in the General tab, look for an option called Disable ULPS. Check it, apply, and restart your system.

In theory, this could help. Then again, it may not, but, as I said before, I doubt you have a lot of options.
#5
meda Jan 7, 2016 @ 3:31pm 
Computer can shut down like this because of a problem it is having, not because of the game's code or any other program.

The game is very cpu and gpu heavy. The fact that your computer shuts down midgame means that the game is actually able to expose a problem that your computer is having. Weak PSU in terms of wattage or +12V amperage which supplies gpu, or overheating of cpu / vrm / chipset. Possibly short circuit as well. Nothing more.
Last edited by meda; Jan 7, 2016 @ 3:31pm
#6
IDeMarco Jan 7, 2016 @ 5:45pm 
Lol yeah it is me and my roommate that are having the same problem. His shuts down randomly too. I contacted Ubisoft support but they told me word for word, "I honestly don't know what is causing your computer to overheat..."

IRL-Hawkeye, imma try that solution and will let yall know if it works.

Icy, I question that because I can run Alien Isolation on Ultra for 6 hours straight without having any problems. I try running Rainbow Six on low and can't even get through 1 whole game until it shuts of my computer. I think it has something to do with a corrupted file somewhere or something. Never seen a game turn off my computer like the way it does, because its not even overheating. I have seen my computer overheat and it is most definately not the same. Especially when I have done it like 50x times now trying to play Rainbow Six.
#7
IDeMarco Jan 7, 2016 @ 5:53pm 
Originally posted by m00ch:
I am having the exact same issue. I have a GTX 970, AMD 8150 Eight-Core, 8GB of Ram, windows 10 64bit. The weird thing is though, i was having this issue at first when i was trying to play while the download was still in progress (even though it said playable) and it would crash my whole system about 2-3 minutes into a situation. It finally was installed and I played all day on 1/3/16 for about 4-5 hours with NO PROBLEMS. Then on the next day, I cant get more than 2 minutes into a situation or a casual game without it shutting down my entire computer.

I have uninstalled and re-installed twice, I have tried three different driver versions and nothing seems to be fixing it. If anyone has any input or any help on this topic please let me know.

I feel your pain knifer, I feel your pain.

This is the exact problem I am having ^^^ Just glad to see someone else is having the same problem, because when I reported the issue to Ubisoft he told me "This is the first case we have heard of this and can't find any other tickets for this.".... Thats always an awesome thing to hear from support.
#8
IDeMarco Jan 7, 2016 @ 5:53pm 
And they denied my refund because of the amount of play-time I had spent on it trying to fix it.
#9
IRL-Hawkeye Jan 7, 2016 @ 5:54pm 
Originally posted by NotoriousKnifer:
Lol yeah it is me and my roommate that are having the same problem. His shuts down randomly too. I contacted Ubisoft support but they told me word for word, "I honestly don't know what is causing your computer to overheat..."

IRL-Hawkeye, imma try that solution and will let yall know if it works.

Icy, I question that because I can run Alien Isolation on Ultra for 6 hours straight without having any problems. I try running Rainbow Six on low and can't even get through 1 whole game until it shuts of my computer. I think it has something to do with a corrupted file somewhere or something. Never seen a game turn off my computer like the way it does, because its not even overheating. I have seen my computer overheat and it is most definately not the same. Especially when I have done it like 50x times now trying to play Rainbow Six.

Good luck with it, man. As I said previously, it's not a guarantee, but it's better than nothing.
#10
MooP Jan 7, 2016 @ 6:03pm 
Seems like its an AMD issue if all you people are using AMD CPUs and having those issues. Im on intel and nvidia zero issues.
Last edited by MooP; Jan 7, 2016 @ 6:03pm
#11
IRL-Hawkeye Jan 7, 2016 @ 6:04pm 
Originally posted by «(MooP)»:
Seems like its an AMD issue if all you people are using AMD CPUs and having those issues

Well, I use an AMD myself, and I found that disabling ULPS did much for my stability.
#12
Space Coward Jan 7, 2016 @ 6:29pm 
Originally posted by Puppie pot Kissy:
That's why I stay away from AMD not cause of poor quality but most of developers design their games based on Intel and Nvidia, again not all but most.
A buttload of people are having problems with Nvidia as well.
#13
IRL-Hawkeye Jan 7, 2016 @ 6:34pm 
Originally posted by Kill-Cam Celebrity:
Originally posted by Puppie pot Kissy:
That's why I stay away from AMD not cause of poor quality but most of developers design their games based on Intel and Nvidia, again not all but most.
A buttload of people are having problems with Nvidia as well.

Yeah, the OP's friend is running Nvidia and he's getting the same problems as the OP, so Nvidia isn't immune to this.
#14
IDeMarco Jan 7, 2016 @ 6:37pm 
his ac

Originally posted by IRL-Hawkeye:
Originally posted by Kill-Cam Celebrity:
A buttload of people are having problems with Nvidia as well.

Yeah, the OP's friend is running Nvidia and he's getting the same problems as the OP, so Nvidia isn't immune to this.

And his wont even start at all... There will be atleast sometimes where I get lucky and can play 1 or 2 games...... IF IM LUCKY
#15
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Tom Clancy's Rainbow Six Siege > General Discussions > Topic Details
Date Posted: Dec 29, 2015 @ 12:12am
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