Tom Clancy's Rainbow Six Siege

Tom Clancy's Rainbow Six Siege

Aldiviel⛧ Feb 12, 2023 @ 4:41am
Пинг под 90+ каждую игру.
Я так понимаю сервера все из пластилина сделаны? Как это фиксить, если в ранкеде у челов от 15 до 37 в среднем.
< >
Showing 1-8 of 8 comments
Cyborg killer Feb 13, 2023 @ 7:18pm 
У меня тоже проблема с пингом,когда играю один пинг нормальный ,если с другом в пати то у кого то из нас начинает подниматься пинг
76561198885856812 Feb 14, 2023 @ 1:20am 
Hi there,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to {LINK REMOVED} on our website regarding the issue. Thank you!

- Ubisoft Support
Cyborg killer Feb 14, 2023 @ 1:56am 
Originally posted by UbiMark:
Hi there,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support
hi. help please. when I play one ping is good .but when playing together with a friend , the ping starts to rise , the one who connected to the lobby
Ubi_TheBerry  [developer] Feb 14, 2023 @ 6:36am 
Originally posted by Dolbaebka:
Originally posted by UbiMark:
Hi there,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support
hi. help please. when I play one ping is good .but when playing together with a friend , the ping starts to rise , the one who connected to the lobby

Thanks for getting back to us and translating Dolbaebka, appreciate it!

So to be clear - does the ping only increase for the player who is not hosting the lobby?

Are you both from the same region? As the game will attempt to connect you to a data centre that works best for you both, but this may not always be the case when playing between multiple regions.

- Ubisoft Support
Cyborg killer Feb 14, 2023 @ 4:22pm 
Originally posted by Ubi_TheBerry:
Originally posted by Dolbaebka:
hi. help please. when I play one ping is good .but when playing together with a friend , the ping starts to rise , the one who connected to the lobby

Thanks for getting back to us and translating Dolbaebka, appreciate it!

So to be clear - does the ping only increase for the player who is not hosting the lobby?

Are you both from the same region? As the game will attempt to connect you to a data centre that works best for you both, but this may not always be the case when playing between multiple regions.

- Ubisoft Support
We live in the same city and when we play together, one of us has a ping and in the game it says that we are playing together on the Europe Western server.
Ubi_TheBerry  [developer] Feb 15, 2023 @ 7:28am 
Originally posted by Dolbaebka:
Originally posted by Ubi_TheBerry:

Thanks for getting back to us and translating Dolbaebka, appreciate it!

So to be clear - does the ping only increase for the player who is not hosting the lobby?

Are you both from the same region? As the game will attempt to connect you to a data centre that works best for you both, but this may not always be the case when playing between multiple regions.

- Ubisoft Support
We live in the same city and when we play together, one of us has a ping and in the game it says that we are playing together on the Europe Western server.

Thanks Dolbaebka.

You note this happens to one of you.

As above, please could you confirm if the ping issues only occur for the lobby leader?

And as you live in the same city do you use the same ISP?

Have you attempted any troubleshooting steps[www.ubisoft.com] at all?

- Ubisoft Support
Cyborg killer Feb 15, 2023 @ 7:48am 
Originally posted by Ubi_TheBerry:
Originally posted by Dolbaebka:
We live in the same city and when we play together, one of us has a ping and in the game it says that we are playing together on the Europe Western server.

Thanks Dolbaebka.

You note this happens to one of you.

As above, please could you confirm if the ping issues only occur for the lobby leader?

And as you live in the same city do you use the same ISP?

Have you attempted any troubleshooting steps[www.ubisoft.com] at all?

- Ubisoft Support
the providers are the same , the measures were taken , the server was set to the same and the ip address according to the ubisoft manual
Ubi_TheBerry  [developer] Feb 15, 2023 @ 9:27am 
Originally posted by Dolbaebka:
Originally posted by Ubi_TheBerry:

Thanks Dolbaebka.

You note this happens to one of you.

As above, please could you confirm if the ping issues only occur for the lobby leader?

And as you live in the same city do you use the same ISP?

Have you attempted any troubleshooting steps[www.ubisoft.com] at all?

- Ubisoft Support
the providers are the same , the measures were taken , the server was set to the same and the ip address according to the ubisoft manual

Thanks for the update Dolbaebka, could you please try port forwarding[www.ubisoft.com] too?

And could you please share the results of your Trace Route that was advised as part of the steps linked above?

Please could you share the start of the first two IPs? There's no need to share the full IP address and we're essentially looking to confirm if they start with anything in the following ranges;

10.0.0.0 to 10.255.255.255
172.16.0.0 to 172.31.255.255
192.168.0.0 to 192.168.255.255

Thank you!

- Ubisoft Support
< >
Showing 1-8 of 8 comments
Per page: 1530 50

Date Posted: Feb 12, 2023 @ 4:41am
Posts: 8