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Do I understand correctly that indicator of sound volume goes all the way down when you enter the game?
Thanks,
Zuzu
Hopefully one of those solutions will help you out.
If you have solved this, let me know so I can add it to a list to possibly make another one in the future.
its very simple : turn off your dulby sounds from play back device and in speakres or maybe you have dulby studio app turn it off
good luck.