Ultrawide 32:9 not working

[WolfJMZ]

Hi,

I can't get my nice 5120x1440 @ 240 Hz (32:9 ratio) to function in the gameplay...I get black bars on the sides and even in full screen or windowed borderless, the highest aspect ratio I can do is 21:9...is there a fix for this?

[wx]

no, its been broken for months now

[Szramo]

Yo

[WolfJMZ]

Originally posted by 𝘸𝘰𝘰𝘹. ム:

no, its been broken for months now

That sucks. Can't even play the game now then. I know I'm in a very very very niche market with that kind of resolution but I use it for work. Not that I'd recommend anyone get into this game but I just wanted to try it and see if it had gotten better in the last few years (for casual players that have no interest in playing competitively or at any competitive level)

[Thesaintdog]

Originally posted by 𝘸𝘰𝘰𝘹. ム:

no, its been broken for months now

almost 2 years*

[Thesaintdog]

nevermind,my last post about it was on 16 Mar, 2021 @ 11:50pm but still that's a lot of time

[Nightshade780]

can we fix this!? It works on the benchmark. but play the game and black bars. 8" each side.

[| Onii Chan™ |]

Nvidia control panel

[[R]56🌟W㋡rK[$]]

Originally posted by | Onii Chan™ |:

Nvidia control panel

it won't work miracles

[[R]56🌟W㋡rK[$]]

Originally posted by Thesaintdog:

nevermind,my last post about it was on 16 Mar, 2021 @ 11:50pm but still that's a lot of time

I also made a post on the subject, but few of us have played on this resolution and ubichiot doesn't care, they prefer to raise money

[Thesaintdog]

still i hope it gets fixed in Y7S3

[Nightshade780]

Sad they rather promote the e sports garbage instead of keeping it as it was intended.

They do need to fix 32:9. Very lame have to deal with this issue in 2022.

[WolfJMZ]

I found the best I could do was set it to 21:9....that's the only way I can get it to use the full width of the screen.

[Thesaintdog]

Originally posted by wolfjmz:

I found the best I could do was set it to 21:9....that's the only way I can get it to use the full width of the screen.

yeah that also works but it's still not close to 32:9

[[R]56🌟W㋡rK[$]]

Originally posted by wolfjmz:

I found the best I could do was set it to 21:9....that's the only way I can get it to use the full width of the screen.

this will stretch, so ugly

[Ubi_TheBerry]

Hey guys,

Apologies for the delay in getting back to you here and that this wasn't picked up earlier!

As others have already noted, this is something that we're aware of already and are looking into, although there are no updates at this time.

We're monitoring this investigation closely and will keep players in the loop should there be anything new shared on this.

Thank you for your understanding and apologies for the inconvenience caused.

- Ubisoft Support