Tom Clancy's Rainbow Six Siege

Tom Clancy's Rainbow Six Siege

Houston#2013 Apr 27, 2022 @ 2:00pm
I have a problem
when I enter a game, every time this appears: https://steamcommunity.com/sharedfiles/filedetails/?id=2800554658


I've had this problem for years, I don't know what happened, I always played normally and out of nowhere this happened
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Showing 1-3 of 3 comments
Ubi Milky  [developer] Apr 27, 2022 @ 3:36pm 
Hello Ocelot Spy, thank you for getting in contact with us about this error message.

For this particular 2-0x00019008 error code we would recommend you to try the steps in BattlEye's FAQ as this error is directly related to this software - https://www.battleye.com/support/faq/

One of the steps mentioned is trying to uninstall MSI Dragon Center, so if you use this program, please try uninstalling it, to test if this is causing you issues with Siege.

We also recommend closing down any third-party software running in the background, in case it causes a conflict with the game >
https://support.ubisoft.com/en-GB/Article/000063761

Another workaround a player recently found was to change their Windows Network settings >
- Click on Start, select Settings, select Network & Internet, select the Proxy option on the left
- Toggle the option Automatically detect settings to ON.
- Toggle the option Use a proxy server to OFF.

Please let us know how you get on after looking going through all of the steps listed above?

-Ubisoft Support
Houston#2013 Apr 27, 2022 @ 4:10pm 
Originally posted by Ubi Milky:
Hello Ocelot Spy, thank you for getting in contact with us about this error message.

For this particular 2-0x00019008 error code we would recommend you to try the steps in BattlEye's FAQ as this error is directly related to this software - https://www.battleye.com/support/faq/

One of the steps mentioned is trying to uninstall MSI Dragon Center, so if you use this program, please try uninstalling it, to test if this is causing you issues with Siege.

We also recommend closing down any third-party software running in the background, in case it causes a conflict with the game >
https://support.ubisoft.com/en-GB/Article/000063761

Another workaround a player recently found was to change their Windows Network settings >
- Click on Start, select Settings, select Network & Internet, select the Proxy option on the left
- Toggle the option Automatically detect settings to ON.
- Toggle the option Use a proxy server to OFF.

Please let us know how you get on after looking going through all of the steps listed above?

-Ubisoft Support

does not work
Ubi_TheBerry  [developer] Apr 28, 2022 @ 7:47am 
Originally posted by Ocelot Spy:
Originally posted by Ubi Milky:
Hello Ocelot Spy, thank you for getting in contact with us about this error message.

For this particular 2-0x00019008 error code we would recommend you to try the steps in BattlEye's FAQ as this error is directly related to this software - https://www.battleye.com/support/faq/

One of the steps mentioned is trying to uninstall MSI Dragon Center, so if you use this program, please try uninstalling it, to test if this is causing you issues with Siege.

We also recommend closing down any third-party software running in the background, in case it causes a conflict with the game >
https://support.ubisoft.com/en-GB/Article/000063761

Another workaround a player recently found was to change their Windows Network settings >
- Click on Start, select Settings, select Network & Internet, select the Proxy option on the left
- Toggle the option Automatically detect settings to ON.
- Toggle the option Use a proxy server to OFF.

Please let us know how you get on after looking going through all of the steps listed above?

-Ubisoft Support

does not work

Hey Ocelot Spy,

I'm sorry to see you're still having issues after completing those steps!

In this case, could you please contact us directly via our Support Site[ubi.li] , Facebook[ubi.li] or Twitter[ubi.li] so we can take a closer look into this with you?

Thank you!

- Ubisoft Support
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Date Posted: Apr 27, 2022 @ 2:00pm
Posts: 3